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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
956 Reviews

956 Reviews of Goodson Acura of Dallas - Service Center

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January 14, 2021

The service was prompt and all completed in a timely manner as well as a wash and vacuum of my car. The service advisor was very friendly and accommodating. I would definitely recommend Goodson Acura. More

by smwj50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Goodson Acura of Dallas responded

smwj50, thank you for sharing 5-stars and noting your service was topped off with a wash and vacuum! We appreciate your praise and look forward to serving you additionally next time! Thanks again!

January 07, 2021

Excellent, friendly professional service from the service team at Goodson Acura! I will continue to utilize the helpful friendly team at Goodson Acura for my vehicle needs. More

by Ac18ura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Patton
Jan 08, 2021 -

Goodson Acura of Dallas responded

Ac18ura, thank you for noting excellent, friendly service! We appreciate your praise and tag of Rob! Let us know when we may have the pleasure to assist you next. Thanks again!

December 31, 2020

Good friendly staff and service. Appreciate free oil change for first time service. No appointment and Did not have to wait too long for the service done. More

by ssalimath Goodson Acura review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Jan 01, 2021 -

Goodson Acura of Dallas responded

Thanks for your 5-star praise and mention of your free first oil change. We appreciate your feedback and pleased to hear the visit was quick! See you next time! Thanks again. Happy New Year!

December 30, 2020

I was very please with the service I receive at Acura dealer today, very professional and respectful, explain everything to me up front, before hand More

by Florine jimmerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Johnson
Dec 31, 2020 -

Goodson Acura of Dallas responded

Florine, thanks for your 5-star praise regarding working with Eric. We appreciate your feedback and pleased to hear you had everything explained ahead of time! We look forward to serving you again next time. Best wishes.

December 29, 2020

Great service. Khang Nguyen is always one that I rely on when my car comes in for service. Reviews of the service with heads up for next visit are well explained. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Goodson Acura of Dallas responded

John, thanks for your 5-star praise and mention of working with Khang! We appreciate your feedback and look forward to serving you additionally. See you next time! Thanks again.

December 28, 2020

Always great service! These are trying times and GOODSON ACURA made it a lot easier. Thanks for going the extra mile. When I'm ready for a new TLX, GOODSON will be my choice. More

by shield2347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Goodson Acura of Dallas responded

shield2347, thanks for your 5-star praise regarding working with Khang in service! We appreciate your feedback and look forward to assisting you with your new TLX when the time comes. See you next time! Thanks again.

December 26, 2020

Well, after all it’s the holiday weekend and things were pretty slow in the city. No wait time, service was really good and no crowds. More

by Ms. LoLo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Service Advisor
Dec 27, 2020 -

Goodson Acura of Dallas responded

Ms. Lolo, thanks for your 5-star praise and mention of working with Eric in service. We appreciate your feedback and pleased to hear your visit was quick and easy.. See you next time! Thanks again.

Dec 30, 2020 -

Ms. LoLo responded

Looking forward to my next visit at Goodson Thanks You, Mr Eric Johnson for your prompt service, attention and professionalism.

December 24, 2020

Awesome customer service and timely service. I will be using them each time for servicing. Dane is the best. Will be back. Thanks so much! More

by SHakira29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Dec 25, 2020 -

Goodson Acura of Dallas responded

SHakira29, thank you for taking the time to leave us 5-star feedback and noting your experience with Dane. We appreciate your praise! See you next time. Thanks again!

December 23, 2020

Khang was awesome and very professional. I came in and he took great care of me and my car. The service was top notch and quick. He kept me informed and made sure everything was done to perfection. Highly re More

by LaMarcuus Buckner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Goodson Acura of Dallas responded

LaMarcuus, thank you for sharing praise regarding your experience with Khang in service. We greatly appreciate your feedback and look forward to future opportunities to assist you. Thanks again!

December 23, 2020

Khang is my service guy, he is always friendly and gets to me quickly and always gets my service to my car correct! Always excellent work! Josie who is the loan car advisor is always friendly has a smi More

by shopgal62
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Goodson Acura of Dallas responded

shopgal62, thanks for sharing praise regarding working with Khang, Jose and Moises! We appreciate your endorsement and pleased to hear your experience with us was excellent! See you next time. Thanks again!

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