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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
984 Reviews

984 Reviews of Goodson Acura of Dallas - Service Center

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October 07, 2021

We have been very pleased with the sales and service departments at Goodson. The staff there is knowledgeable and puts customer service first. More

by mark.pederson81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Harrison
Oct 08, 2021 -

Goodson Acura of Dallas responded

Mark.Pederson81, thank you for sharing your feedback regarding both our sales and service departments. We're pleased to hear our staff is putting customers first. Thank you for taking time to share. Best wishes!

October 07, 2021

I am completely satisfied with the manner and system Goodson Acura conducts their service and the personnel behind it are professional. More

by the_sasos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Goodson Acura of Dallas responded

The_sasos, thank you for endorsing our service department and tagging Bobby in your review! We greatly appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

October 06, 2021

We were pleasantly surprised at the level of service we got. They do excellent work. More

by debbie.vince.easley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones
Oct 07, 2021 -

Goodson Acura of Dallas responded

debbie.vince.easley, thank you for sharing praise regarding the service you received. We're pleased to hear that working with Hayley and Jonathan was an excellent experience. Let us know when we may serve you additionally. Thanks again!

October 05, 2021

Service advisor Johnathon was very patient with my questions and I did not feel rushed at all which was great. I appreciated the clean bathrooms and cold drinks. I will be back. Thank you Goo More

by mbagnall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Goodson Acura of Dallas responded

mbagnall1, thank you for your praise and mention of working with Jonathan in service! We appreciate your mention of the experience and noting the clean rest rooms and cold drinks! Let us know when we may serve you additionally. Thanks again!

October 02, 2021

Car wouldn’t start, I tried charging the battery at home overnight. Trickle charge indicator said battery was back to 100%. Still had difficulty starting so went to Goodson, they checked & advised battery More

by Gil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachery Harrison
Oct 04, 2021 -

Goodson Acura of Dallas responded

Gil, thanks for sharing 5-star praise and noting your experience with us in service. We appreciate your feedback and pleased to hear our team was able to get your battery replaced in a timely manner. We look forward to serving you on future visits. Thanks again.

September 09, 2021

Service is excellent. Time, for me, is very important. Drop off is efficient and my car was ready at the time given. Jonathan is great! More

by Judyhfritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Goodson Acura of Dallas responded

Judyhfritz, thank you for noting excellent service! We're pleased to hear that everything was timely and we look forward to providing additional expedient visits moving forward. Thanks again. Best wishes!

September 08, 2021

Johnathan Valdez was very courteous, he listens to my concerns and provides me with good recommendations to prevent future problems. Johnathan created a very positive service experience. More

by linstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Goodson Acura of Dallas responded

linstead, thank you for sharing 5-stars and noting your experience with Johnathan in service! We appreciate your endorsement and look forward to your future visits. See you next time. Thanks again!

Sep 08, 2021 -

linstead responded

The Goodson Acura Team earned my rating of Five Stars.Comparing them to the other Dealers in town they are superior in every area

August 13, 2021

I’ve been a Goodson Acura customer for many years. Definitely 5 star dealership! More

by Penelope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Goodson Acura of Dallas responded

Penelope, thank you for sharing 5-stars and noting your patronage over several years! We appreciate your business and your feedback. See you next time. Thanks agian!

August 10, 2021

The folks at Goodson are amazing. From the greeters to the cashiers, everyone is extremely courteous and welcoming! More

by Bhunter3011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Varon Perea, Hayley Jones
Aug 11, 2021 -

Goodson Acura of Dallas responded

Bhunter3011, thank you for noting our amazing team! We appreciate your praise regarding all our staff. Thank you for taking time to share praise. Let us know when we may serve you additionally. Thanks again!

August 06, 2021

Fantastic service from all the departments,valet person was 👏 fantastic also went way out of his job to help us with our schedule as well as the scheduling lady. More

by burrowswic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones, Jason McClees
Aug 06, 2021 -

burrowswic responded

Great deaker

Aug 08, 2021 -

Goodson Acura of Dallas responded

Burrowswic, we appreciate your 5-star and mention of an excellent experience from all departments. Thank you for taking a moment to share praise. See you next time. Thanks again!

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