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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
984 Reviews

984 Reviews of Goodson Acura of Dallas - Service Center

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December 07, 2021

Great service, good communication, friendly staff and car cleaned well. I highly recommend using this shop for maintenance and repairs. More

by kamiem71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Goodson Acura of Dallas responded

Kamiem71, thank you for sharing praise regarding our shop! We're pleased to see that working with Khang was an excellent experience. Let us know when we may serve you additionally. Thanks again!

December 04, 2021

It’s always a pleasure to do business with Goodson Acura,I’m glad I found them to take care of all of my cars needs. More

by cuestas52real
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Goodson Acura of Dallas responded

cuestas52real, thank you for sharing praise regarding your experience with Khang! We sure appreciate your feedback and look forward to serving you again next time. Best wishes!

December 04, 2021

Since new management started Goodson is not the same. I miss the people from before. More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 05, 2021 -

Goodson Acura of Dallas responded

Gail, we're sorry to hear that you've had less than consistent experiences lately. We'd like to learn more regarding who you used to work with and what specifically can use improvement. Our management loves to hear from customers at social@goodsonacura.com with details on how we may better serve you moving forward. We look forward to hearing from you. Talk soon!

December 03, 2021

Khane is great. He’s knowledgeable and always willing to work with me on price! More

by sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Goodson Acura of Dallas responded

Sharon, thank you for sharing praise regarding your experience with Khang! We sure appreciate your feedback and look forward to serving you again next time. Thanks again!

December 03, 2021

My service advisor Johnathan Valdez was very helpful. He answered all my questions and was patient with me even though I wasn't having the best day. 5 stars. I will be back. More

by mbagnall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Goodson Acura of Dallas responded

mbagnall1, thanks for sharing 5-stars and letting us know you had a great experience with Jonathan! We appreciate your praise! See you next time. Thanks again!

December 03, 2021

Goodson Acura is one exelent company keep keep doing excellent work thank you everyone the work at Goodson … More

by Maldonado 0029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Uter, Hayley Jones, Lashon Avery, Jarron Reed
Dec 04, 2021 -

Goodson Acura of Dallas responded

Maldonado 0029, thanks for sharing 5-star praise and noting your experiences with various departments of our dealership. We appreciate your feedback and look forward to serving you on future visits. Thanks again!

December 01, 2021

Great customer service. My Acuras have all been purchased from this dealership. It has been a pleasure to work with my sales representative and service advisors. Very professional and accommodating. More

by restal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Uter
Dec 02, 2021 -

Goodson Acura of Dallas responded

restal, thank you for sharing that you've received great customer service from Dane and Dave! We appreciate your feedback and look forward to serving you additionally next time! Thanks again!

November 30, 2021

I was very happy with my visit with Robert and Michelle. I shared this with Robert. I was a Goodson Acura customer back in late 90's-2000 with Susan Tableman but moved to Collin County where I was farthe More

by Giovanna145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Dec 01, 2021 -

Goodson Acura of Dallas responded

Giovanna145, thank you for sharing praise regarding your experience working with Robert and Michelle! We appreciate your endorsement of working with us after many years away! We appreciate your endorsement and look forward to serving you additionally when the time comes. Thanks again!

November 29, 2021

I love this dealership and get my car serviced here quite frequently. They are very prompt and professional. More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson, Dane Uter
Nov 29, 2021 -

Goodson Acura of Dallas responded

Erica, thank you for sharing love and noting you get your car serviced with us regularly! We appreciate your business and your feedback. See you next time. Thanks again!

November 29, 2021

The staff is thorough and friendly. I drive the extra half hour just to go to this dealership. More

by laurie.jimmerson2199
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parrent
Nov 30, 2021 -

Goodson Acura of Dallas responded

laurie.jimmerson2199, thanks for sharing 5-stars and letting us know you had a great experience working with Jonathan and Josie! We appreciate your kind words and mention of our thorough and friendly staff and you driving the extra distance to come see us. See you next time. Thanks again!

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