Goodson Acura of Dallas - Service Center

Great customer service very friendly ! Zac had me informed all the time thank you, very satisfied informed all the time thank you, very satisfied More

Customer service was good. They kept me informed of what was going on at all times. was going on at all times. More

Excellent service! It’s the little things, the attention to detail, that really sets them apart from the rest. to detail, that really sets them apart from the rest. More

It was my first time taking my mdx at the dealer. And I was very pleased with the professionalism of very person I interacted with. Starting from Eric to the 2 shuttles drivers and the person answering the was very pleased with the professionalism of very person I interacted with. Starting from Eric to the 2 shuttles drivers and the person answering the phone. Definitely it would be my destination for any future maintenance and services for my SUV More

They’ve hired the right people here. I had the misfortune to have the lights go on and the brakes making weird noises just before the holiday (the weekend just before Christmas). I took it in and discovered to have the lights go on and the brakes making weird noises just before the holiday (the weekend just before Christmas). I took it in and discovered I was going to need a full overhaul of my brakes. A really REALLY expensive endeavor. To say my heart broke and my stomach turned over all at once is an understatement. My rep understood my situation, worked with management and the shop to order the right things for my budget, and made sure I could safely drive my car away without having to sell a kidney. While the final result was still painful, it was better than it could have been and I have my rep to thank. If you go ask for Jonathan Valdez. Truly made an awful experience so much more bearable. More

Great service always. They don't rip you like others. Always had good experience with them Always had good experience with them More

Service attendant was courteous and answered all my questions.Gave me an update while I was waiting. questions.Gave me an update while I was waiting. More

Service was great with no surprises. I really appreciate being provided with a loaner to drive during the repair. Everyone worked hard to get me in and out quickly which is also greatly appreciated. being provided with a loaner to drive during the repair. Everyone worked hard to get me in and out quickly which is also greatly appreciated. More

Very professional and friendly and price was as estimated. Car is working as it should. Very please. estimated. Car is working as it should. Very please. More

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