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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
984 Reviews

984 Reviews of Goodson Acura of Dallas - Service Center

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January 15, 2022

Getting my car back so guickely means a lot to each customer. Thanks for being so prompt and professional. More

by hhdorsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jan 16, 2022 -

Goodson Acura of Dallas responded

hhdorsey, thank you for sharing praise regarding your experience with Eric in service. We appreciate your mention of prompt and professional service. See you next time. Thanks again!

January 12, 2022

My experience with Goodson is always great. I've serviced my Acura there since 2018. Traded my 2015 TLX because of the great customer service to date that has been unmatched and got a newer 2021. My maintena More

by Idelbosque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson, Josie Parrent, Damion Palasota
Jan 12, 2022 -

Goodson Acura of Dallas responded

Idelbosque, thank you for sharing kind words regarding your experience with Jonathan and Damion! We appreciate each and opportunity to serve you! Let us know when we may serve you additionally. Thanks again!

January 11, 2022

Excellent customer service and never feel like you are being told to buy a service or something you don’t need More

by slreese7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Goodson Acura of Dallas responded

slreese7, thank you for noting excellent customer service and tagging Bobby and Veronica! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

January 10, 2022

I had an express service appointment at 12:15 for an oil change and tire rotation. I was in and out in about an hour. Eric was my service advisor and as always gave 10 ⭐️ service!!! More

by kmg865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jan 11, 2022 -

Goodson Acura of Dallas responded

kmg865, thank you for sharing 5-star praise regarding your recent visit for an oil change. We appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

January 07, 2022

This dealership never disappoints. I went in for a routine oil change and tire rotation. I also requested an estimate on some body work that needed to be done. When I received my car back, they had b More

by janakay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Harrison
Jan 08, 2022 -

Goodson Acura of Dallas responded

janakay, thank you for noting your service visit with Zach. We appreciate your praise and look forward to serving you again when the time comes! Best wishes!

January 05, 2022

Quick service and friendly staff. Johnathan is an excellent advisor. Nice waiting area if needed More

by thstocking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Goodson Acura of Dallas responded

thstocking, thank you for noting quick service and friendly staff. We appreciate your praise regarding working with Jonathan! Thanks for taking time to note the experience and our waiting area. See you next time. Thanks again!

January 03, 2022

I appreciate the great service, good price and the customer-centric approach of Mr. Carroll’s team More

by PaulN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Goodson Acura of Dallas responded

PaulN, thank you for sharing 5-star praise and noting your experience with Bobby and his team in service. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

December 31, 2021

Excellent customer service! Very helpful when you need them.Goodson is my choice of dealerships! More

by Carol Raines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Goodson Acura of Dallas responded

Carol, thank you for sharing 5-star praise and noting your experience with Jonathan! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

Jan 01, 2022 -

Carol Raines responded

I bought my Acura in 2015 and have received excellent service since that time! Thank you for treating your customers great after the sale!

December 30, 2021

Service was great. Which it always is is. I have the best service advisor. Always on point and very professional. More

by tabitha.hearne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jan 01, 2022 -

Goodson Acura of Dallas responded

Tabitha.hearne, thank you for sharing 5-star praise and noting your experience with Eric! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

December 29, 2021

Goodson Acura has good communication about service time and expectations. They offer loaner cars. The service department is friendly and takes time to answers any questions or concerns you may have. More

by sarah.e.martin26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Goodson Acura of Dallas responded

sarah.e.martin26, thank you for sharing 5-star praise and noting communication during your recent service. We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

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