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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
948 Reviews

948 Reviews of Goodson Acura of Dallas - Service Center

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September 21, 2024

Erick, my service advisor has always been great. Everyone seem to work well together as a team. Everything was explained to me where I could understand. My only complaint was that the coffee machine More

by marshall_3688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Sep 22, 2024 -

Goodson Acura of Dallas responded

marshall, thank you for sharing 5-stars! We're glad to hear Erick is always great! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 21, 2024

The service was impeccable! I without a doubt will continue to allow Goodson Acura to service my vehicle needs. I will also refer my friends and family to Goodson Acura! More

by reneederrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Sep 22, 2024 -

Goodson Acura of Dallas responded

reneederrick, thank you for sharing 5-stars! We're pleased to hear our team provides impeccable service! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

September 21, 2024

Goodson Acura is a small dealership that understands that the customer is important. I prefer it to Park Place Acura. I can easily say that the best experience I’ve ever had at a dealership has been at Goods More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Sep 22, 2024 -

Goodson Acura of Dallas responded

Christy, thank you for sharing 5-stars! We're pleased to hear our team provided the best experience you've ever had at a dealership! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 20, 2024

Thanks to Michelle service advisor taking care of my car she is very helpful and friendly More

by Loc Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Sep 20, 2024 -

Goodson Acura of Dallas responded

Loc Tran, thank you for sharing 5-stars and noting Michelle was helpful and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 20, 2024

Excellent service and communication during the entire process. The entire staff always puts the clients needs first. More

by lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Delgado
Sep 20, 2024 -

Goodson Acura of Dallas responded

lance, thank you for sharing 5-stars! We're glad to hear our team is communicative and provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 19, 2024

Goodson Acura of Dallas is AMAZING & provides exceptional customer service! They are prompt, polite & professional! Johnathan Valdez is one of a kind! More

by Williamsangelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Goodson Acura of Dallas responded

Williamsangelan, thank you for sharing 5-stars! We're glad to hear Johnathan Valdez and the rest of our team are prompt, polite and professional! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

September 17, 2024

Mr. Valdez was very understanding of my last minute request for a state inspection. So glad he was able to fit me in. More

by mbagnall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Goodson Acura of Dallas responded

mbagnall1, thank you for sharing 5-stars and noting Mr. Valdex was understanding of your last minute request. We appreciate your kind words and look forward to serving you additionally next time. Thanks again!

September 10, 2024

Always great service! !! If you had a 10 ⭐️ rating, I would give Goodson 10 stars!! More

by kmg865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Sep 10, 2024 -

Goodson Acura of Dallas responded

kmg865, thank you for sharing 5-stars! We're happy to hear our team always provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 06, 2024

Johnathan Valdez my service advisor at Goodson Acura today was outstanding. He explained everything to me clearly and kept in contact with me. I appreciate his service he took great care of me today. More

by RondaE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Goodson Acura of Dallas responded

RondaE, thank you for sharing 5-stars and noting Johnathan Valdez is your favorite advisor! We appreciate your praise noting his great explanations. Let us know when we may serve you additionally. Thanks again!

September 01, 2024

Very professional and efficient staff. Thank you for the continued good service. I will return More

by fredrick.frowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Goodson Acura of Dallas responded

fredrick, thank you for sharing 5-stars! We're glad to hear our team is professional and efficient! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

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