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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
984 Reviews

984 Reviews of Goodson Acura of Dallas - Service Center

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February 10, 2022

Johnathan is the absolute best. He is an amazing service advisor and always goes the extra mile. More

by emily.garrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Goodson Acura of Dallas responded

emily.garrett, thank you so much for noting a great experience with Jonathan in service! We appreciate your praise and we look forward to serving you additionally when the time comes. Thanks again! Best wishes!

February 10, 2022

Efficient and quality service. Staff was very courteous, helpful and kept me informed of the status of service. The waiting room was very comfortable & supplied with delicious snacks and refreshments. More

by Feferg62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Goodson Acura of Dallas responded

Feferg62, we're happy to hear our staff was courteous, helpful, and informative! We appreciate your praise and we look forward to serving you additionally when the time comes. Thanks again!

February 06, 2022

Fast, pleasant and always ready to assist with any issues. Bobby and Khang never disappoint when it comes to making sure my visit and service is excellent. More

by Laosgyrl707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Goodson Acura of Dallas responded

Laosgyrl707, thank you for sharing praise regarding your experience with Bobby and Khang! We sure appreciate your praise and we look forward to serving you additionally next time. Thanks again!

February 05, 2022

Everyone was so nice and the work was done quickly and efficiently. I will definitely be back. More

by donaldkemp1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Feb 06, 2022 -

Goodson Acura of Dallas responded

Donaldkemp1963, thank you for sharing 5-star praise regarding quick and efficient work. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

February 01, 2022

Friendly, efficient, helpful. Eric was a pleasure to work with. Timely updates on what was being done to my vehicle and when it would be ready. More

by Ac18ura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Feb 02, 2022 -

Goodson Acura of Dallas responded

Ac18ura, thank you for sharing 5-star praise and noting your experience with Eric in service! We appreciate your positive feedback and pleased to hear the experience was timely. Let us know when we may serve you next. Thanks again!

January 31, 2022

Great service and great staff all around. The lobby was also good to wait around for the service time More

by Sai Ganga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Goodson Acura of Dallas responded

Sai, thank you for noting great service and a great staff! We appreciate your praise and pleased to hear you found the lobby comfortable as well. Let us know when we may serve you additionally. Thanks again!

January 29, 2022

I have always had a great experience with customer service. They are quick and go above and beyond every time More

by Miguellopezdealda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Uter, Lashon Avery
Jan 30, 2022 -

Goodson Acura of Dallas responded

Miguellopezdealda1, thank you for sharing 5-star praise and noting your experience with us in service! We appreciate your positive feedback. Let us know when we may serve you next. Thanks again!

January 28, 2022

After so many years(10+) doing business with Goodson Acura, I still enjoy every trip to their service center. The staffs are knowledgeable and helpful. Bobby and Khang is an asset to this company. More

by Tai2301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Goodson Acura of Dallas responded

Tai2301, thanks for your endorsement of servicing with us for the last ten years! We appreciate your tag of working with Bobby, Khang, Veronica and Jonathan! Let us know when we may serve you additionally. Thanks again.

January 20, 2022

Goodson Acura conducts "relational business and not transactional."This makes me a customer for life". More

by linstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Goodson Acura of Dallas responded

linstead, thank you for sharing praise regarding your experience with Jonathan in service! We appreciate your praise and look forward to serving you additionally when the time comes. Best wishes!

January 17, 2022

Great buying experience. Top notch customer service. Highly recommended Acura Dealership. I referred a co-worker of mine to Arthur Dee, excellent deal she got from Goodson. More

by Jun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Goodson Acura of Dallas responded

Jun, thank you for your kind words and mention of a great buying experience! We appreciate your endorsement and referral to Arthur as well. Let us know when we may have the opportunity to serve you additionally. Thanks again!

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