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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
984 Reviews

984 Reviews of Goodson Acura of Dallas - Service Center

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March 05, 2022

Blessings to all. We have been consistently very grateful for their customer service! Muchas Gracias More

by Maria Cunningham
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Goodson Acura of Dallas responded

Maria, thanks for noting excellet service with Jonathan. We sure appreciate your praise regarding working with us in service. Let us know when we may serve you additionally. Thanks again!

March 04, 2022

Goodson has always provided excellent service on my TL's & TLX. They make the experience easy! More

by bj.tucker05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Patton
Mar 04, 2022 -

Goodson Acura of Dallas responded

bj.tucker05, thank you for sharing 5-star praise. We're glad to hear our team has always provided excellent service and make your experience easy! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

March 03, 2022

Bought MY MDX from this dealer in 2003, it now has 112,000 miles and going strong. They have always cared for the cR. Great service and very nice to do business with. An asset to the Acura franchise. More

by John monsees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Serrato
Mar 03, 2022 -

Goodson Acura of Dallas responded

John, thank you for sharing 5-star praise. We're glad to hear your our staff provides great service and is nice to do business with! Additionally, we're happy to hear your MDX is still going strong! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

February 24, 2022

Goodson gave me confidence in repairing my car and returning it to me within a couple of days.I will always contact Goodson and repairs for my car. They are the best in the Dallas area. More

by B.faegre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric and Robert
Feb 24, 2022 -

B.faegre responded

Thank you for your quick response and assuring me that my car is ready for the road!

Feb 25, 2022 -

Goodson Acura of Dallas responded

B.faegre, thank you for sharing 5 stars! We're happy to hear our team gave you confidence and earned your recommendation! We look forward to serving you additionally next time. Take care!

February 23, 2022

We always get excellent service there. The accommodations are excellent and everyone seems to empty their work. More

by debbie.vince.easley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Goodson Acura of Dallas responded

debbie.vince.easley, thanks for the 5-star rating! We're glad our service was excellent! We're pleased you had a positive experience with us and look forward to serving you again next time. Thanks again!

February 21, 2022

My service representative is right on top of things never disappoints and is straight up!! Smiles all the time happy to help always. Patient to a fault and makes sure you understand the process. More

by aeh319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Goodson Acura of Dallas responded

aeh319, thanks for sharing praise regarding your service experiences with Jonathan! We greatly appreciate your feedback and look forward to serving you additionally on future visits. Thanks again! Best wishes.

February 16, 2022

Service was great. The service advisor was great. The overall experience was great. I recommend Goodson Acura. More

by Jmartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Goodson Acura of Dallas responded

Jmartz, thank you for sharing 5-star praise. We're happy to hear our service and service advisor were great! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

February 16, 2022

Had a great service experience with friendly service advisors. Car was washed and vacuumed nicely. More

by adee918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Feb 16, 2022 -

Goodson Acura of Dallas responded

adee918, thank you for sharing 5-stars! We sure appreciate your praise. We're glad to hear service was great and friendly! Let us know when we may serve you next. Best wishes!

February 15, 2022

Theirs a reason why you buy Acura and this dealership showed it end of story More

by Achilles Longbow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Goodson Acura of Dallas responded

Achilles, thank you for sharing 5-stars! We sure appreciate your praise. Let us know when we may serve you next. Thanks again!

February 13, 2022

Great customer service My sales person was very respectful Of my needs he was attentive and kept me informed of services that were needed and performed.Ten stars to him.Thank you More

by Gma22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Harrison
Feb 14, 2022 -

Goodson Acura of Dallas responded

Gma22, thanks for noting great customer service and that Zachary was respectful of your needs! We appreciate your praise and we look forward to serving you additionally when the time comes. Thanks again!

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