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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
948 Reviews

948 Reviews of Goodson Acura of Dallas - Service Center

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November 02, 2024

Always a friendly greeting. Eric addresses my issues and keeps me informed of work progress. More

by ghillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Nov 02, 2024 -

Goodson Acura of Dallas responded

ghillan, thank you for sharing 5-stars and noting our team is always friendly! We appreciate your endorsement noting Eric specifically. We look forward to serving you additionally in the future. Thanks again.

October 29, 2024

5 Stars for Eric Johnson and Jonathan Valdez at Goodson Acura of Dallas. I had my car in for scheuled maintenance and to fix an issue with my radio popping and both Service Techs and the Service Department More

by Denny C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Oct 30, 2024 -

Goodson Acura of Dallas responded

Denny, thank you for sharing 5-stars and noting Eric and Jonathan have been great at providing you assistance. We appreciate your business and your note and we look forward to serving you additionally when the time comes. Thanks again!

October 26, 2024

Great service! !! Always professional, courteous and attentive. Eric Johnson is a superb service advisor, hands down!!! More

by kmg865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Oct 27, 2024 -

Goodson Acura of Dallas responded

kmg865, thank you for sharing 5-stars and noting your experience with Eric. We appreciate your endorsement of his professional, courteous, and attentive nature. See you next time. Thanks again!

October 24, 2024

I am very pleased with the customer service I received at this dealership. My service advisor was very professional and attentive throughout the entire process. More

by jessica.ofarrell09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel D
Oct 24, 2024 -

Goodson Acura of Dallas responded

jessica, thank you for sharing 5-stars! We're glad to hear our team is professional and attentive! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 21, 2024

Real good service and return gave me 10% discount , cash register personal have no happy face More

by Babu.kuriakose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Oct 22, 2024 -

Goodson Acura of Dallas responded

Babu.kuriakose, thank you for sharing 5-stars! We're glad to hear our team provided an excellent experience in service. We appreciate your endorsement and look forward to serving you additionally in the future. Take care. Best wishes!

October 11, 2024

Such a great dealership! When I purchased my car a few years ago they were very knowledgeable. I didn’t feel pressured to make a decision immediately or buy beyond what I w More

by janeamar4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Goodson Acura of Dallas responded

janeamar4, thank you for sharing 5-stars! We're glad to hear our team provides quick, friendly and efficient service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 01, 2024

Great service everyone do anything done! All people do help all the time. And the coffee’ s Not bad! More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Oct 02, 2024 -

Goodson Acura of Dallas responded

randy, thank you for sharing 5-stars! We're pleased to hear our team provides great service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

September 26, 2024

AMAZING SERVICE with attention to details - having the same service manager every time makes it personal!! More

by aalowrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Sep 26, 2024 -

aalowrie responded

AMAZING SERVICE with attention to details - having the same service manager every time makes it personal!!

Sep 26, 2024 -

Goodson Acura of Dallas responded

aalowrie, thank you for sharing 5-stars and noting amazing service with Robert! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 25, 2024

Advisor and Porter that dropped off and picked up my car for service are always pleasant to work with, have great attitudes, and very easy to communicate with. Never have any doubts that my vehicle is in th More

by F. Scott V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Goodson Acura of Dallas responded

F. Scott V., thank you for sharing 5-stars and noting our advisor and porter worked together to make your experience a breeze! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 21, 2024

Service has always been great with my service advisor Khang Nguyen . He goes above and beyond. More

by dkuckelburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Goodson Acura of Dallas responded

dkuckelburg, thank you for sharing 5-stars! We're pleased to hear Khang always provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!