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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
949 Reviews

949 Reviews of Goodson Acura of Dallas - Service Center

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January 07, 2024

Good experience with Larry Teryek. He communicated my car status daily for a warranty issue over the holiday. More

by nvkevin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Teryek
Jan 07, 2024 -

Goodson Acura of Dallas responded

nvkevin1, thank you for noting a great service experience with Larry. We look forward to serving you additionally next time. Thanks again!

January 06, 2024

The service department was very clean. My service advisor Michelle was great. Very knowledgeable and efficient. Will definitely come back and ask for her again for my future service needs. More

by bmanglapus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
Jan 07, 2024 -

Goodson Acura of Dallas responded

bmanglapus, thank you for noting that our service department was very clean and providing 5-star feedback. We love hearing that Michelle was great to work with. We look forward to serving you additionally next time. Thanks again!

January 04, 2024

Service is king. Great attention to the customer. Keeps me coming back. Recommend to others. More

by Jsparkerlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Goodson Acura of Dallas responded

Jsparkerlaw, thank you for sharing 5-stars. We greatly appreciate your endorsement. Thanks for tagging Jonathan and providing 5-stars. See you next time. Thanks again!

January 02, 2024

I get my RDX SERVICED ONLY AT Goodson Acura in Dallas Texas. I agree with Goodson's high customer service ratings. THANKS! More

by FelixTarvin@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Goodson Acura of Dallas responded

FelixTarvin@, thank you for sharing 5-stars! We're happy to hear our team provides great customer service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

December 17, 2023

Kang and Roberto are honest advisors. I’ve been working with Kang for several years and appreciate his honesty. Roberto is newer but he’s nice, responsive and knowledgeable too. More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto in service and Manny who picked up and dropped off my car
Dec 17, 2023 -

Goodson Acura of Dallas responded

sharon, thank you for sharing 5-stars! We're happy to hear Kang and Roberto are great! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

December 16, 2023

The staff were helpful and knowledgeable. Work completed efficiently and above standards. Great overall service. More

by dstauder2011@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Teryek
Dec 17, 2023 -

Goodson Acura of Dallas responded

dstauder, thank you for sharing 5-stars! We're pleased to hear our team is helpful and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

December 16, 2023

Very professional, courteous, friendly person and all the has been completed in a timely manner. Will continue to use Goodson Acura for my service needs. More

by ddoewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson and Larry Terkel
Dec 17, 2023 -

Goodson Acura of Dallas responded

ddoewing, thank you for sharing 5-stars! We're happy to hear our team is professional, courteous and friendly! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

December 07, 2023

Excellent work within the expected time completed by your staff. Very nice waiting area also More

by jack75kilkenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Goodson Acura of Dallas responded

jack75kilkenny, thank you for sharing 5-stars and noting excellent work done in a timely manner. We appreciate your praise and mention of our waiting area as well. See you next time. Thanks again!

December 06, 2023

Everyone was friendly, courteous and professional at the dealership—from the gentlemen bringing my car up, Johnathan, the advisor, the lady going over the loaner car, to the cashier. Everyone smiled and gr More

by Cycle760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Goodson Acura of Dallas responded

Cycle760, thank you for sharing 5-stars and mention of our friendly, courteous team. We appreciate your praise regarding Jonathan in particular. We look forward to serving you additionally when the time comes. Thanks again!

December 05, 2023

Quick, efficient service. Personnel is very friendly and accommodating. I was in and out in just an hour for oil change, new wiper blades, and batteries for 2 fobs. Excellen More

by jrjteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Dec 05, 2023 -

Goodson Acura of Dallas responded

jrjteach, thank you for sharing 5-stars! We're pleased to hear our team is friendly and accommodating! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

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