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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
948 Reviews

948 Reviews of Goodson Acura of Dallas - Service Center

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December 18, 2024

An excellent experience. I came in for an oil change and they took care of it for me. More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Goodson Acura of Dallas responded

Jimbo, thank you for sharing 5-stars and noting an excellent experience stopping in for an oil change with Jonathan! We appreciate your kind words and look forward to serving you additionally next time. Take care!

December 18, 2024

Your whole team at Goodson is top notch. I always work with Eric Johnson. He is by far the best service advisor I have ever had at any car dealer!! The ladies at cashier desk are super sweet More

by kmg865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Dec 19, 2024 -

Goodson Acura of Dallas responded

kmg865, thank you for sharing 5-stars and noting Eric is great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 16, 2024

The Customer Experience at Goodson Acura has always been Top Notch, that's why I'm a loyal Customer. More

by Lanajames61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Goodson Acura of Dallas responded

Lanajames61, thank you for sharing 5-stars! We're pleased to hear our team always provides a top notch customer experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 13, 2024

Eric Johnson has helped me each time I have my car serviced. He is knowledgeable, a good listener, helpful, & very professional. I like his customer service skills!! The service area is a luxury More

by fieldsstacey049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Dec 13, 2024 -

Goodson Acura of Dallas responded

fieldsstacey049, thank you for sharing 5-stars! We're happy to hear Eric Johnson is knowledgeable, helpful and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 11, 2024

The Detail was better for interior. However. No shampoo was done of the floors and panels. No refreshers used either. Not a great value. More

by silverstarmuriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 11, 2024 -

Goodson Acura of Dallas responded

silverstarmuriel, thank you for sharing constructive feedback regarding your detail experience. We are passing your feedback along to our leadership and look forward to earning the fifth star on future engagements. We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

December 11, 2024

Much appreciation for all of the staff at Goodson. They are always great. Especially, my man Khang! He always takes good care of me. Eric Johnson as well. More

by REG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Dec 11, 2024 -

Goodson Acura of Dallas responded

REG, thank you for sharing 5-stars! We're happy to hear Khang, Eric Johnson and the rest of our team are always great! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 08, 2024

Outstanding customer service. The work completed was promptly done. The detail was very good. Thank you to the courteous team. More

by silverstarmuriel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Dec 08, 2024 -

Goodson Acura of Dallas responded

silverstarmuriel, thank you for sharing 5-stars and noting that you had a great service visit. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 03, 2024

Service was excellent. Came in for a state inspection and left with a crash, a new battery in my fob and air in my tires at no extra charge. So I call that a win and excell More

by allheavens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Goodson Acura of Dallas responded

allheavens, thank you for sharing 5-stars! We're happy to hear our team provided excellent service and has earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 30, 2024

Always professional & helped & I was assisted immediately with my vehicle. I was also sent txt with an update on my vehicles process. More

by Duarte67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks
Nov 30, 2024 -

Goodson Acura of Dallas responded

Duarte67, thank you for sharing 5-stars and noting a professional experience where you were assisted immediately! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 28, 2024

Always a pleasure dealing with the staff at Goodson Acura. Service is always good and prompt More

by soko6740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Goodson Acura of Dallas responded

soko6740, thank you for sharing 5-stars and noting it is always a pleasure dealing with our staff. We appreciate your business and your feedback and we look forward to serving you additionally when the time comes. Thanks again!

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