Goodson Acura of Dallas

Tune up for Acura 2010 TSX I had a pleasant experience, the loaner car was clean and new. I would recommend this dealership to anyone looking to service their vehicle. Nice and I had a pleasant experience, the loaner car was clean and new. I would recommend this dealership to anyone looking to service their vehicle. Nice and convenient! More

Exceptional service and craftmenship I had an accident and Goodson was my first call. They treated me like family. Melissa immediately sent a tow truck to take me home and the Acura to th I had an accident and Goodson was my first call. They treated me like family. Melissa immediately sent a tow truck to take me home and the Acura to the dealership. She took the ball and not only made sure I understood the process but guided me through the insurance requirements and put me in a nice loaner car the next day. She and Chip communicated with me through the entire process and the shop did an amazing job on the repair. I will never buy another from any other dealership....Goodson has my business, respect, and sincere thanks for an exceptional experience and a job well done. I , without hesitation, recommend Goodson to anyone looking for a quality automobile and exceptional service. More

Somewhat disappointed Everything about our deal was good until the dealership sent us the accessories list. My wife and I decided to add some body side molding to the car Everything about our deal was good until the dealership sent us the accessories list. My wife and I decided to add some body side molding to the car and the dealership would not honor the pricelist that they sent, they wanted a hunred dollars more for the molding. We were told that the pricelist was out of date even though it clearly said 2018 TLX pricelist. To me, when you send a customer a pricelist, you honor the prices on that list. Evidently Goodson doesn’t believe in that principle. We chose not to pay a hundred dollars more for the molding. I somewhat regret that we bought the car from them. You don’t treat custmers in that way. More

Got The Cargo Space I Needed and Retained the Luxury Ride! I went from.an ILX to a RDX because I needed the extra space necessary to my career transition. Wade West put me in a RDX that I love. Being a repea I went from.an ILX to a RDX because I needed the extra space necessary to my career transition. Wade West put me in a RDX that I love. Being a repeat Acura user I was worried about what the new experience would be, actually the RDX gives me the comfort level far beyond what I expected. He is a great sales professional. I highly recommend him. Ms. Darlene sets the standard for what type or service you can expect to receive at this dealership. More

Great , and easy Great place , Jay Gonzales was great , nice facility, finance was great and gave me a great allowance on my turn in was not a Acura person but I am a Great place , Jay Gonzales was great , nice facility, finance was great and gave me a great allowance on my turn in was not a Acura person but I am a believer now great car RLX More

Higher service than my expectations The service advisor, Jasmin Carrazana greeted me promptly and asked about my reasons for visit. She recorded my maintenance needs and escort me in t The service advisor, Jasmin Carrazana greeted me promptly and asked about my reasons for visit. She recorded my maintenance needs and escort me in the luxury waiting area. I was told it would take about and hour. Service was excellent and and delivered on time More

A1 Maintenance and State Inspection New-to-me Service Advisor, Jasmine, was a pleasure to work with. I look forward to continuing my long relationship with Goodson. Great customer servi New-to-me Service Advisor, Jasmine, was a pleasure to work with. I look forward to continuing my long relationship with Goodson. Great customer service! More

Must consider Gary Scott made us feel welcomed. He did a thorough job explaining the features of the Acura TLX. We also had good interactions with Bobby the Service Gary Scott made us feel welcomed. He did a thorough job explaining the features of the Acura TLX. We also had good interactions with Bobby the Service Manger and Paul the finance contact. More

Service was prompt and convenient Service for a recall was fast. I also got a oil change that was efficient and not time consuming. I was really satisfied with my service. Service for a recall was fast. I also got a oil change that was efficient and not time consuming. I was really satisfied with my service. More

Waste of time Bought 4 tires from Goodson >1000. Service person said I had same road hazard warranty offered by dscount. Spent precious time I did not have haggling Bought 4 tires from Goodson >1000. Service person said I had same road hazard warranty offered by dscount. Spent precious time I did not have haggling with service. Will not be returning. Not enough space to explain my frustration. Got there around 4 left at 6. My time is more important. More