Goodson Acura of Dallas

TRYING TO DO THE RIGHT THING BY GOING TO THE DEALER So I take my 2012 Acura TL in for the recall on the airbags to be placed on the waiting list. As I was talking with the service agent, someone took my So I take my 2012 Acura TL in for the recall on the airbags to be placed on the waiting list. As I was talking with the service agent, someone took my car to the back for God knows what cause all I was doing was getting on the waiting list for a new part. Later that day, I notice my car was sounding funny. The next day I was driving and my battery light comes on. So my husband takes my car to an Acura dealership in Arlington and they put it on their machine and nothing wrong came back, just needed a new battery. Purchased a battery car was fine. The next morning was leaving for work car would not start. Got my car towed back to the dealership in Arlington now they are saying my alternator went out. REALLY????? But not even 24hrs later your machines and mechanics said nothing was wrong. I am confused are you, I know thing happens but I haven't had any problems with my car until I took it to the dealership. Do you need money that bad to sabotage customers? No wonder why people rather take their cars to shade tree mechanics. I GOT MORE THAN I BARGAINED FOR!!!!! More

Great Experience! Dane took real good care of me. He actually added a personal touch and explained some things that I didn't understand in great detail to help me gain Dane took real good care of me. He actually added a personal touch and explained some things that I didn't understand in great detail to help me gain a better understanding. Goodson Acura will always be my number one dealer and service department. More

Used Lexus online We saw a used Lexus GX470 online which is what we have been looking a few months for. Called the dealership and talked to Samara Orr. Very pleasant t We saw a used Lexus GX470 online which is what we have been looking a few months for. Called the dealership and talked to Samara Orr. Very pleasant to work with. She forwarded us photos and went over the car since we were in Houston and Goodson Acura in Dallas. Her description of the vehicle was truly top notch and we purchased the Lexus and drove up to Dallas the next day. Everything was great, car was immaculate and Samara a joy to work with. Great deal without ever seeing the car before we picked it up. Thanks Samara! More

Professional and courteous I've worked w Mr. Wade West for 15 years. I've purchased new cars and precertified cars. He has always found me the best possible deal. He's made the I've worked w Mr. Wade West for 15 years. I've purchased new cars and precertified cars. He has always found me the best possible deal. He's made the transfer in the service department a pleasant Experience also. The process has been seamless and as stress/ hassle free as possible. He's a loyal, honest member of the Goodskn Sale's team and I highly recommend working with him if you want a pleasant experience as well. I've referred several friends to him and they've also been happy with their purchases and experience. More

Goodson recommendation, specifically Samara Orr We went to Goodson because we had seen a Volvo for sale on the website. Samara assisted us immediately upon arriving and showed us the Volvo, which we We went to Goodson because we had seen a Volvo for sale on the website. Samara assisted us immediately upon arriving and showed us the Volvo, which we ended up not liking. She suggested several vehicles to us and promptly showed them to us. We decided on a Nissan which she had recommended. The entire experience was positive. Samara was very helpful throughout the entire experience. More

Awesome experience!!😊 I live 3 hours away, Whitney was awesome!! I knew what car I wanted, I had local friends go by and test drive for me. They loved the car also!! When I I live 3 hours away, Whitney was awesome!! I knew what car I wanted, I had local friends go by and test drive for me. They loved the car also!! When I arrived at the dealership Whitney met me on the parking lot and the rest is history!! Whitney had all the paper work together for me, I signed the papers and drove off in my 2013 Infinity. It was really tough leaving my Acura behind (best car ever, it won't be my last Acura). Goodson Acura will make you feel like you are in the right place!!!💖😊 More

Awesome group! I enjoyed my recent purchase experience with the good people of Goodson Acura. They made the process as smooth as possible. Wade West was great to wo I enjoyed my recent purchase experience with the good people of Goodson Acura. They made the process as smooth as possible. Wade West was great to work with! More

Looking for a car with low miles. I need a car with low miles. Dave came out to help me. He show me a Acura TSX. I like the color but never own a Acura before. I test drove it was ok. I need a car with low miles. Dave came out to help me. He show me a Acura TSX. I like the color but never own a Acura before. I test drove it was ok. With Dave been patient and attentive to me. I decided to buy it. He went the extra mile to make sure I was very please. . More

Good Service Von Moore is a very good sales person. He was very polite and provide detail information during the first phone conversation itself, even though he is Von Moore is a very good sales person. He was very polite and provide detail information during the first phone conversation itself, even though he is not sure of the potential customer. Very impressed, which made us to go over to the dealer in person to finalize the deal on the same day and bought Acura car from them. Similarly Jose Herrera is also an excellent sales person has very good negotiation skills and made the customer to finalize the deal on the same first visit. More

The best dealer at Goodson Acura is Dave Chiles He was so helpful and very informative with my experience on buying my first car. I highly recommend Dave because he really cares about his customers He was so helpful and very informative with my experience on buying my first car. I highly recommend Dave because he really cares about his customers and will work with you and give you a great deal . More