Goodson Acura of Dallas

First time buyer! Wade West and the staff at Goodson made my experience smooth and unintimidating. I was well-informed and felt confident in my decision. Since my pur Wade West and the staff at Goodson made my experience smooth and unintimidating. I was well-informed and felt confident in my decision. Since my purchase, they have been proactive in ensuring my needs are met and any questions I have are answered. I am pleased with my decision to go with Goodson, and I LOVE my RDX! More

2014 TL sold by LJ! The service was excellent, open and fair. Never once felt like I was being manipulated or games being paid. I like no nonsense service! Great! The service was excellent, open and fair. Never once felt like I was being manipulated or games being paid. I like no nonsense service! Great! More

I had an issue but it was taken care of by Johnathan Valdez I initially came in for some service a couple of months ago but had some problems later that needed to be fixed since it wasn't done right the first t I initially came in for some service a couple of months ago but had some problems later that needed to be fixed since it wasn't done right the first time. The silver lining was Johnathan Valdez---he was my customer service guy a couple years ago and this time he again was able to get me out of my fix. He made sure I got a master technician to fix the work that wasn't done well the first time. Johnathan well above and beyond as much as he possibly could to ensure I was comfortable with the process. He is a model example for customer service everywhere. More

Thumbs up Goodson Acura! Goodson Acura is the best dealership I've ever worked with! They are really great and customer service overall from start to the end of purchasing yo Goodson Acura is the best dealership I've ever worked with! They are really great and customer service overall from start to the end of purchasing your vehicle. Our sales rep Israel Velasquez was very courteous helpful knowledgeable about Acura cars. You can tell right away he is very well experienced and trained. Kudos to Israel he's the guy to go for your new and used vehicle. Thank you all Acura team!! More

Great & Personal Service! Patrick Burns & John Dobbins were excellent in helping us make a great decision without pressure! We enjoyed getting to know them on a personal level Patrick Burns & John Dobbins were excellent in helping us make a great decision without pressure! We enjoyed getting to know them on a personal level & would recommend Goodson Acura to friends and family! More

1st Acura Experience & Customer Service Unmatched! This was my first time at an Acura dealership and the entire experience was top notch. I expected the process to be exhausting and long and honestly w This was my first time at an Acura dealership and the entire experience was top notch. I expected the process to be exhausting and long and honestly wasn't 100% about purchasing just yet. However, Mr. West truly took care of my needs. From initial inquiry and response to customer service and help choosing the ideal vehicle all the way to service and attentiveness even after I purchased vehicle and making sure service dept took care of me. I would definitely do business with again and continue to refer those I know to Mr. West. Again... top notch!!! More

Great customer service!! Johnathan is an incredible Service advisor. He stepped out the minute I arrived, greeted me with a smile, listened and portraited problem solving assu Johnathan is an incredible Service advisor. He stepped out the minute I arrived, greeted me with a smile, listened and portraited problem solving assurance. Johnathan, paid full attention to the car problems, offered great suggestions and explored all options available for minimizing costs while making sure the company still makes enough profit. Going a step further regarding clarifications, different opinions and service suggestions from a professional standpoint, Johnathan was able to arrange a meeting with the actual Mechanic who worked on my car. To sum-up, " Johnathan was a class act". More

CeeCee is a great sales lady. She goes out of her way to help even after she has sold u a car. She's really good is a great sales lady. She goes out of her way to help even after she has sold u a car. She's really good More

Remarkable and Oustanding My Superb Sales Representative was Mr. Gary Scott. Gary wasn't anything less than SUPERB, REMARKABLE and OUTSTANDING. His captivating customer servic My Superb Sales Representative was Mr. Gary Scott. Gary wasn't anything less than SUPERB, REMARKABLE and OUTSTANDING. His captivating customer service and friendly smile let me know that I was with the right person. His knowledge of all the cars on the lot was OUTSTANDING. He was able to answer and question and curve ball I tried to throw at him.. He also has a great sense of humor. He made the process seem-less in making my purchase. He was eager to give me the best car for my desired needs and wants. I definitely would recommend any and everyone to go to Goodson Acura to purchase a car because you have a REMARKABLE and OUSTANDING staff member by the name of Gary Scott More

Fantastic experience - bought 2 cars in 3 months! After an unremarkable experience with another local Acura dealer, we bought our MDX in February 2015. The purchase experience with Von Moore was aweso After an unremarkable experience with another local Acura dealer, we bought our MDX in February 2015. The purchase experience with Von Moore was awesome. No high pressure tactics, no relentless attempts to upsell. Sales managers and finance managers are often the worst part of the car buying experience for me, but Amir and Paul were easy to work with. I've also used the service department on a few occasions now and Kabrin and Erica have been great as well. We were so happy with our MDX and so enjoyed working with Goodson, we also bought an ILX 3 months later. Not trying to oversell this place. My experience was honestly that good. More