Goodson Acura of Dallas

Excellent Customer Service + Wonderfu car buying experience! Top 3 words to describe this dealership are EXCELLENT, EXCELLENT, EXCELLENT! I was referred by a couple of co-workers that had bought from this locati Top 3 words to describe this dealership are EXCELLENT, EXCELLENT, EXCELLENT! I was referred by a couple of co-workers that had bought from this location and the experience was nothing short of amazing. From the time I walked in, to the time I left the lot with my brand new car, I was treated with nothing less than EXCELLENT customer service. Mr. Wade West was my new car sales consultant. He was extremely knowledgeable, courteous, and all around great person to work with during this entire process. I even had the New Car Director, Jose Herrera and the General Sales Manager, Chip Cottingame take time out of their busy schedules to introduce themselves. They without a doubt worked to get me a great deal on my brand new car. As someone that truly values customer service, this place is by far the BEST place I had visited during my car buying process. I was greeted by everyone that I met with a positive vibe and a friendly smile. I never once felt pressured to make a decision that I wasn't ready for and have nothing but great things to say about this dealership and its staff. I am very pleased and would recommend this place to anyone and everyone that is looking for a new or pre-owned vehicle. They really take care of you like family and make you feel right at home! More

Great service as always!! Prompt and polite staff. Everyone eager to help. Second vehicle from them and they make it easy to do business with. Prompt and polite staff. Everyone eager to help. Second vehicle from them and they make it easy to do business with. More

Great buying experience Von made our car buying experience went very smoothly. My past experience with other dealership take roughly between 4-8 hours but I went in and out w Von made our car buying experience went very smoothly. My past experience with other dealership take roughly between 4-8 hours but I went in and out with the car at Goodson Acura in about 2.5 hours. Von is a good sale man and I definitely would refer him to my family and friends. More

Von and I made an excellent buyer/seller team! Von and I had been emailing for a little over a week before I was able to come to the dealership, so he had an idea of what I was interested in alread Von and I had been emailing for a little over a week before I was able to come to the dealership, so he had an idea of what I was interested in already. But he did even better, and helped me get the one car I wanted the most but wasn't sure it could be worked out. He is an excellent negotiator, friendly and I enjoyed doing business with him. I had an excellent purchase experience and will definitely work with him in the future and recommend him to my friends as well. Thank you Von! You were awesome, and I love my new car so much! More

Wade West - Acura Salesman Wade did a great job! He greeted me at the door and stuck with me the whole way. He gave good tips to help me settle on what I needed to by to best fi Wade did a great job! He greeted me at the door and stuck with me the whole way. He gave good tips to help me settle on what I needed to by to best fit my needs and lifestyle. Wade was knowledgeable. I asked how far off the ground the RDX was compared to my TSX and he went and measured for me. So he's not only a hard worker, but Wade's the snappiest dresser there! More

Awesome saleman As a college student, I am looking for a low-mile used car. After researching online and going back and forth to many dealers for almost a month, I s As a college student, I am looking for a low-mile used car. After researching online and going back and forth to many dealers for almost a month, I stop by this dealer to ask about Toyota Camry Le 2008. My first impression about this dealer is honesty. Dave told me about some minor problem with this car (of course, it's 8 years old already). And he explained everything clearly to me. Best service! More

TRYING TO DO THE RIGHT THING BY GOING TO THE DEALER So I take my 2012 Acura TL in for the recall on the airbags to be placed on the waiting list. As I was talking with the service agent, someone took my So I take my 2012 Acura TL in for the recall on the airbags to be placed on the waiting list. As I was talking with the service agent, someone took my car to the back for God knows what cause all I was doing was getting on the waiting list for a new part. Later that day, I notice my car was sounding funny. The next day I was driving and my battery light comes on. So my husband takes my car to an Acura dealership in Arlington and they put it on their machine and nothing wrong came back, just needed a new battery. Purchased a battery car was fine. The next morning was leaving for work car would not start. Got my car towed back to the dealership in Arlington now they are saying my alternator went out. REALLY????? But not even 24hrs later your machines and mechanics said nothing was wrong. I am confused are you, I know thing happens but I haven't had any problems with my car until I took it to the dealership. Do you need money that bad to sabotage customers? No wonder why people rather take their cars to shade tree mechanics. I GOT MORE THAN I BARGAINED FOR!!!!! More

Great Experience! Dane took real good care of me. He actually added a personal touch and explained some things that I didn't understand in great detail to help me gain Dane took real good care of me. He actually added a personal touch and explained some things that I didn't understand in great detail to help me gain a better understanding. Goodson Acura will always be my number one dealer and service department. More

Professional and courteous I've worked w Mr. Wade West for 15 years. I've purchased new cars and precertified cars. He has always found me the best possible deal. He's made the I've worked w Mr. Wade West for 15 years. I've purchased new cars and precertified cars. He has always found me the best possible deal. He's made the transfer in the service department a pleasant Experience also. The process has been seamless and as stress/ hassle free as possible. He's a loyal, honest member of the Goodskn Sale's team and I highly recommend working with him if you want a pleasant experience as well. I've referred several friends to him and they've also been happy with their purchases and experience. More

Used Lexus online We saw a used Lexus GX470 online which is what we have been looking a few months for. Called the dealership and talked to Samara Orr. Very pleasant t We saw a used Lexus GX470 online which is what we have been looking a few months for. Called the dealership and talked to Samara Orr. Very pleasant to work with. She forwarded us photos and went over the car since we were in Houston and Goodson Acura in Dallas. Her description of the vehicle was truly top notch and we purchased the Lexus and drove up to Dallas the next day. Everything was great, car was immaculate and Samara a joy to work with. Great deal without ever seeing the car before we picked it up. Thanks Samara! More