Goodson Acura of Dallas

Great professional service The staff at Goodson ACURA are always polite, helpful and courteous. I have not encountered any staff's behavior that has been distasteful. I definite The staff at Goodson ACURA are always polite, helpful and courteous. I have not encountered any staff's behavior that has been distasteful. I definitely enjoy the little perks offered while waiting for my vehicle. Thanks Dante Uter for getting me in immediately after I advised him of my car issues on 09/27/16. More

In and out fast for a service Friendly and knowledgeable staff Fast turn around Waiting room you can actually get work done Price and description of the work was adequate T Friendly and knowledgeable staff Fast turn around Waiting room you can actually get work done Price and description of the work was adequate Thank you More

Unfair business practice I bought a vehicle last week from their dealership (I didn't negotiate even a single dollar on the price, I believe in not cutting their profits) and I bought a vehicle last week from their dealership (I didn't negotiate even a single dollar on the price, I believe in not cutting their profits) and while looking at the vehicle I asked if there is anything specific I need to know about the vehicle like any issues or such. I was told there is nothing as such. After the paper work is done and I signed all the documents, during delivery the sales person then told me there is only 1 key fob and he can't do anything about it and walked away. That was very rude and unethical business practice. He hide the information all the time and told me after I paid for everything. The key fob itself will be around 300$ I believe. They didn't offer me a coupon or service to replace the key fob. More

First Class Customer Service My service advisor Richard Furcht met me when I arrived, We went over a couple of issues that I had and he gave me all the information I needed. My My service advisor Richard Furcht met me when I arrived, We went over a couple of issues that I had and he gave me all the information I needed. My car was then taken to be serviced. Richard told me it would be about 45 minutes and I could wait in the lounge and get a beverage. Within 45 minutes Richard came and got me and we did the paperwork in about two minutes and I was on my way. Everyone at the dealership was pleasant and courtesy. Eddie Cohen More

So far so good Just bought a used Acura. Everyone at Goodson was nice and pleasant. Ron was great. I'm satisfied with the experience. Finance folks were great too. C Just bought a used Acura. Everyone at Goodson was nice and pleasant. Ron was great. I'm satisfied with the experience. Finance folks were great too. Cant remember their names though. Can't comment about the car since it's too soon. More

Exceeded expectations! Wade West was our sales person at Goodson Acura . Our experience there was better than we ever expected ! He was very patient and understanding and Wade West was our sales person at Goodson Acura . Our experience there was better than we ever expected ! He was very patient and understanding and made the whole process smooth ,easy and seamless . Car buying in the past has always been a hassle but I can honestly say that wasn't the case this time. I am referring all my friends and family every chance I get to Goodson Acura ! More

Exceptional Service Wade West is an outstanding salesman. Mr. West goes over and beyond each time I buy a car from Goodson Acura. Mr. West is trustworthy and he also wo Wade West is an outstanding salesman. Mr. West goes over and beyond each time I buy a car from Goodson Acura. Mr. West is trustworthy and he also works hard to ensure that I understand each of every step of the car buying process. Even after the purchase of my new cars from Goodson Acura, Mr. West continues to reach out to me so that he can make sure that I satisfied with my purchase. I highly recommend Good Acura. If you want a loyal and dedicated salesman ask for Wade West. More

Great Service My service representative is Robby; I feel as if I can trust Robby and he is not just trying to make money. I love the customer service it's alway My service representative is Robby; I feel as if I can trust Robby and he is not just trying to make money. I love the customer service it's always great and when I do not have time to wait, Robbie always offer a loaner car. Goodson Acura I would recommend to friends and family. GREAT SERVICE and HONEST !!!!!!!! More

Great service Dealerships are only as good as the people that they hire, and Dane Utter (Service Advisor) is a great employee. He's one of the primary reasons we k Dealerships are only as good as the people that they hire, and Dane Utter (Service Advisor) is a great employee. He's one of the primary reasons we keep coming back to Goodson. We have a older Acura RL and we're at that stage where service matters. We could probably get our car serviced at a lower price, but trust matters. Dane has been a great advisor, working with us to make sure we understand what we need to repair immediately and what we can postpone. He will patiently walk us through complex repair issues so we can understand what we're paying for. I have a great respect and appreciation for all the assistance Dane has provided us over the last couple of years. More

Service It's always a pleasure to deal with Erica and her great attitude. Always exceeds expectations. Always with a smile in addition the staff is always fr It's always a pleasure to deal with Erica and her great attitude. Always exceeds expectations. Always with a smile in addition the staff is always friendly. More