Goodson Acura of Dallas

Spoiled Immediate attention, They genuinely care about your visit. they are fast, friendly and thorough. I received an email with the diagnosis of my car and Immediate attention, They genuinely care about your visit. they are fast, friendly and thorough. I received an email with the diagnosis of my car and Jazmin also went over the review in detail. More

Always Good Service and hard working employees I brought my vehicle for service, great service and great dealership amenties during waiting period. All employees are working really hard. I apprec I brought my vehicle for service, great service and great dealership amenties during waiting period. All employees are working really hard. I appreciated everything from Goodson. My shopping at the gifts department was great too. More

Excellent Service Department My experience with the service department at Goodson Acura has been exceptional. The service department (and in particular Khang Nguyen, my service a My experience with the service department at Goodson Acura has been exceptional. The service department (and in particular Khang Nguyen, my service advisor) is very focused on customer service. I am not one to write reviews, but wanted to pass along my very positive experience. More

Dealer Review I bought the new MDX and came in to install Park Assist sensors and got the loaner for few hours. The Service Departments policy of charging almost d I bought the new MDX and came in to install Park Assist sensors and got the loaner for few hours. The Service Departments policy of charging almost double for a gallon of gas if the tank is not full seems disproportionate as opposed to my experience with Sewell Lexus More

Great Friendly Service Goodson makes car bringing your car in for service a pleasant experience. I was quickly provided in loaner car on a Saturday morning so that I can be Goodson makes car bringing your car in for service a pleasant experience. I was quickly provided in loaner car on a Saturday morning so that I can be on my way More

Great overall service My car's alternator died on me on my way to work in the morning and I was able to get my car to the dealership before they opened. Robby was availabl My car's alternator died on me on my way to work in the morning and I was able to get my car to the dealership before they opened. Robby was available right when their office opened to help get my a loaner and on my way to work immediately. Throughout the day I was given up to date notifications on the status of my car and the estimates. Robby also reached out to a third party insurance company per my request to see if I was eligible for any coverage. That afternoon I was given the notification that my car was ready for pick up, I came back to the dealship and was in and out wishing 10 minutes. Overall a great experience. More

Awesome Dealership Awesome customer service and great interaction with the entire staff! I'm very happy with taking my Acura to Goodson Acura of Dallas! GO ACURA! Awesome customer service and great interaction with the entire staff! I'm very happy with taking my Acura to Goodson Acura of Dallas! GO ACURA! More

Servicing and Body work Easy to schedule and fast friendly service. Was kept informed of how work was progressing. Generally very easy to do business with. I switched from a Easy to schedule and fast friendly service. Was kept informed of how work was progressing. Generally very easy to do business with. I switched from a Lexus 350 to an MDX and service was every bit as good as Lexus was which I always considered the industry standard. More

Great vehicle service My only complaint is that the Wi-Fi was not working. The information about the Wi-Fi in the customer lounge was incorrect. Other than that I was happy My only complaint is that the Wi-Fi was not working. The information about the Wi-Fi in the customer lounge was incorrect. Other than that I was happy to work from the lounge and enjoy the complimentary snacks/beverages More

Oil Change I brought my car in for an oil change. Christian Tunnell reviewed a line item status of my vehicle with me and made recommendations for correcting th I brought my car in for an oil change. Christian Tunnell reviewed a line item status of my vehicle with me and made recommendations for correcting the items in need of repair. The service was completed in a timely manner and all employees were professional and polite. In the past Richard Furcht acted as my service advisor. As he is leaving for retirement shortly he introduced me to Robby Robertson who will assume that role. I am looking forward to a long relationship with Mr. Robertson I have been dealing Goodson for service and sales for almost twenty years and have never been disappointed with the results. Each employee I have dealt with has been excellent. More