Goodson Acura of Dallas

The best ever!! I went for multiple items and my customer service representative was Erica Lamkin. I have never had such good service, she explained in detail what I I went for multiple items and my customer service representative was Erica Lamkin. I have never had such good service, she explained in detail what I was having done before the car went back. She then sat with me after to explain and answer questions. Would totally reccomend Goodson and more importantly Erica! More

Good Service Experience Came in for service for a bad battery and other things. Jonathan was through in diagnosing the issue and getting it fixed in no time. Came in for service for a bad battery and other things. Jonathan was through in diagnosing the issue and getting it fixed in no time. More

Pre-Trip Check Great service and pre-trip check. The check found a nail in one of my tires which in all likelihood would have resulted in a flat tire somewhere on my Great service and pre-trip check. The check found a nail in one of my tires which in all likelihood would have resulted in a flat tire somewhere on my road trip. The tire needed to be replaced within a few weeks anyway due to an upcoming inspection but it was great to know the service dept was looking out for safety. More

Tremendous, Superb Service!!!! :) Erica Lamkin is phenomenal, there are no words to describe how outstanding of a job she did! From the first moment, she made sure that my car was take Erica Lamkin is phenomenal, there are no words to describe how outstanding of a job she did! From the first moment, she made sure that my car was taken care of! I was put in a loaner car while my car was diagnosed. I got to stay in a loaner car throughout the entire time that my car was in the dealership. Erica kept me updated the whole entire time, and I was informed of everything that was serviced on my vehicle. She went above and beyond to make sure that I was happy with my vehicle service. Hands down the best customer service I have received from any dealership. I will continue to get my vehicle serviced at Goodson Acura due to Erica's spectacular attitude and her ability to go above and beyond for me to make sure that my vehicle was impeccable. I have no complaints, her customer service is truly remarkable and I am pleased with the work that they have done on my car. More

Great customer service These guys really knew their stuff and weren't trying to oversell anything . Plus they were super accomodating and contacted me immediately when my ca These guys really knew their stuff and weren't trying to oversell anything . Plus they were super accomodating and contacted me immediately when my car was ready More

Awesome service !!! Goodson Acura provided Great service, I really appreciate the service they have provided through the years. Johnathan has always been pleasure to work Goodson Acura provided Great service, I really appreciate the service they have provided through the years. Johnathan has always been pleasure to work with! Thank you! More

Can't go wrong. I've purchased a couple vehicles from this dealership over the past 4 years, and had all service work done here as well. They are a great group to wo I've purchased a couple vehicles from this dealership over the past 4 years, and had all service work done here as well. They are a great group to work with. You can't go wrong. More

Vechicle Service First time to this dealership & I was amazed on how fast the service was. I love the Lounge area with delicious cookies to taste & great coffee machin First time to this dealership & I was amazed on how fast the service was. I love the Lounge area with delicious cookies to taste & great coffee machine. Erica was amazingly sweet & very helpful with servicing my Vechicle. I would recommend this place to anyone.. two thumbs up! More

Great The only complaint i have is whomever wash and vacuum the car. The work is not as good as they use to be back then. It's very sloppy.. The only complaint i have is whomever wash and vacuum the car. The work is not as good as they use to be back then. It's very sloppy.. More

Service on my RDX for a warranty issue From the moment I entered the dealership I was professionally dealt with. Updates, comfortable waiting area informative employees. Robby was able to g From the moment I entered the dealership I was professionally dealt with. Updates, comfortable waiting area informative employees. Robby was able to get my airbag recall serviced at the same time which saved me a trip. I live closer to other Acura dealers but have been less than impressed so I returned to Goodson. More