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Goodson Acura of Dallas

Dallas, TX

4.9
1,550 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free). Our clients can take advantage of our complimentary Service Concierge Pick Up & Delivery within 25 miles. Come visit our next generation facility located conveniently on Lemmon and the Dallas North Tollway and experience the difference for yourself.
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4801 Lemmon Ave

Dallas, TX

75219

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Showing 1,550 reviews

April 22, 2017

Robby Robertson is an awesome guy. Top notch all the way!!! He is the nicest guy you're gonna meet and just awesome at customer care and service. He has taken care of my vehicle for many years now and I always More

by Scotty337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Apr 23, 2017 -

Goodson Acura of Dallas responded

Scotty, thanks for the 5-star rating! We love seeing that you had a excellent experience with us and look forward to providing another on your next visit. We'll be sure to pass your kind note along to Robby and our management. Thanks again!

April 20, 2017

Service dept: Very professional. No hassel. Fast. Reliable. I had so far great expenitence with service department. I had installed parking sensors through them after buying my Acura MDX. I also had gotten 2 ma More

by Vikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Apr 20, 2017 -

Goodson Acura of Dallas responded

Vikki, we're so pleased to hear that your experiences have been 5-star! We'll be sure to pass your message along to Robby and our management. Thanks again.

April 19, 2017

Service Great service in and out and on my way in no time. Thanks to the service department I am totally satisfied. I will come here in the future More

by Ty1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Thomas
Apr 20, 2017 -

Goodson Acura of Dallas responded

Thanks for the rating! We love seeing that you had a 5-star experience with us and look forward to providing another soon. We'll be sure to pass your message along to Jasmine and our management. Thanks again.

April 19, 2017

New Tires & Standard Service This team checks you in, and gets you on your way into a loaner car quickly. I needed new tires and they didn't just try and get me into the most ex More

by DallasDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Apr 20, 2017 -

Goodson Acura of Dallas responded

Thanks for shopping with us and taking the time to note your recent experience with Dane. We appreciate your feedback and look forward to serving you again next time.

April 19, 2017

Wonderful experience, I highly recommend this dealership!! The whole experience at Goodson was a pleasant one, from the sales associate to the financing, it was a fairly quick and easy purchase! This was actu More

by buffalo55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Johnson, Matt Farr
Apr 20, 2017 -

Goodson Acura of Dallas responded

Congrats on your second purchase with us! Thank you for the opportunity to serve you and we look forward to the next! We'll pass your note along to Matt, Leonard, and our management. Thanks again!

April 18, 2017

Fast Service Service Advisor was courteous, professional, and knowledgeable. Comfortable waiting area, and nice showroom. Parts department is always helpful as is More

by cheryl987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Apr 20, 2017 -

Goodson Acura of Dallas responded

Thank you for the kind note! We are so pleased to hear you enjoyed the experience and your time in our waiting room. Thanks again and see you next time!

April 17, 2017

Great expereince The staff at Good son is very friendly and treat each customer as an individual. This is something that influences the word-of-mouth marketing that dr More

by MissKD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Apr 20, 2017 -

Goodson Acura of Dallas responded

Thanks you for you business and thanks for the rating! We love seeing that you had a 5-star experience . We'll be sure to pass your message along to Eric and our management. Thanks again.

April 16, 2017

Car Repair My advisor was friendly and really hopeful. He knew exactly what the problem was and made me feel like a priority. They were prompt and got me loaner More

by ASHLYMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Apr 20, 2017 -

Goodson Acura of Dallas responded

Thanks for the rating! We love seeing that you had a 5-star experience with us and look forward to providing another soon. We'll be sure to pass your message along to Robby and our management. Thanks again.

April 16, 2017

Good experience We had a pretty good experience when we bought our MDX at Goodson Acura. Our sales person Mike really easy to deal with and listen to what we need . W More

by Youngsters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Aman
Apr 16, 2017 -

Goodson Acura of Dallas responded

Thank you stopping by to provide feedback. We appreciate your business and are pleased to see you had a 5-star experience with us. Thanks again and we'll see you next time!

April 14, 2017

Unable to fix, again! I have had my TLX in for warranty repair now 2 times for the same problems, and..... not fixed again. Will try again when I need next oil change (onl More

by Ethan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prefer not to say
Apr 20, 2017 -

Goodson Acura of Dallas responded

Ethan, we're terribly sorry to hear that you are unsatisfied with the build quality of your vehicle. We encourage you to reach out to Acura corporate on the Acura USA website to share the issues with manufacturing you have experienced. Thank you again for taking the time to provide feedback.

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