Goodson Acura of Dallas

Somewhat disappointed Everything about our deal was good until the dealership sent us the accessories list. My wife and I decided to add some body side molding to the car Everything about our deal was good until the dealership sent us the accessories list. My wife and I decided to add some body side molding to the car and the dealership would not honor the pricelist that they sent, they wanted a hunred dollars more for the molding. We were told that the pricelist was out of date even though it clearly said 2018 TLX pricelist. To me, when you send a customer a pricelist, you honor the prices on that list. Evidently Goodson doesn’t believe in that principle. We chose not to pay a hundred dollars more for the molding. I somewhat regret that we bought the car from them. You don’t treat custmers in that way. More

Got The Cargo Space I Needed and Retained the Luxury Ride! I went from.an ILX to a RDX because I needed the extra space necessary to my career transition. Wade West put me in a RDX that I love. Being a repea I went from.an ILX to a RDX because I needed the extra space necessary to my career transition. Wade West put me in a RDX that I love. Being a repeat Acura user I was worried about what the new experience would be, actually the RDX gives me the comfort level far beyond what I expected. He is a great sales professional. I highly recommend him. Ms. Darlene sets the standard for what type or service you can expect to receive at this dealership. More

Great , and easy Great place , Jay Gonzales was great , nice facility, finance was great and gave me a great allowance on my turn in was not a Acura person but I am a Great place , Jay Gonzales was great , nice facility, finance was great and gave me a great allowance on my turn in was not a Acura person but I am a believer now great car RLX More

Higher service than my expectations The service advisor, Jasmin Carrazana greeted me promptly and asked about my reasons for visit. She recorded my maintenance needs and escort me in t The service advisor, Jasmin Carrazana greeted me promptly and asked about my reasons for visit. She recorded my maintenance needs and escort me in the luxury waiting area. I was told it would take about and hour. Service was excellent and and delivered on time More

A1 Maintenance and State Inspection New-to-me Service Advisor, Jasmine, was a pleasure to work with. I look forward to continuing my long relationship with Goodson. Great customer servi New-to-me Service Advisor, Jasmine, was a pleasure to work with. I look forward to continuing my long relationship with Goodson. Great customer service! More

Must consider Gary Scott made us feel welcomed. He did a thorough job explaining the features of the Acura TLX. We also had good interactions with Bobby the Service Gary Scott made us feel welcomed. He did a thorough job explaining the features of the Acura TLX. We also had good interactions with Bobby the Service Manger and Paul the finance contact. More

Service was prompt and convenient Service for a recall was fast. I also got a oil change that was efficient and not time consuming. I was really satisfied with my service. Service for a recall was fast. I also got a oil change that was efficient and not time consuming. I was really satisfied with my service. More

Waste of time Bought 4 tires from Goodson >1000. Service person said I had same road hazard warranty offered by dscount. Spent precious time I did not have haggling Bought 4 tires from Goodson >1000. Service person said I had same road hazard warranty offered by dscount. Spent precious time I did not have haggling with service. Will not be returning. Not enough space to explain my frustration. Got there around 4 left at 6. My time is more important. More

Best dealership in world Did all my research on internet and then made deal over phone and from start to finish it took less than 2 hours to include trade in, financing and cl Did all my research on internet and then made deal over phone and from start to finish it took less than 2 hours to include trade in, financing and close paperwork. Best dealership in world. This is my 4th purchase from Jose, Brian and team and have referred others that have had same experience. More

Oil Change and 60K Service Advisory I was greeted by Mr Khan Nguyen nicely and he acknowledged the oil change coupon price and explained everything in detail. Great job. I liked their cu I was greeted by Mr Khan Nguyen nicely and he acknowledged the oil change coupon price and explained everything in detail. Great job. I liked their customer lounge and the refreshments. More