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Goldstein Subaru

Albany, NY

4.7
317 Reviews

1754 Central Ave.

Albany, NY

12205

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317 Reviews of Goldstein Subaru

May 04, 2022

Leann, Joe and the mechanic provided excellent service. I will continue recommending Goldstein to all my friends. More

by Bill Getz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leann
May 11, 2022 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2022

Goldstein provided a one year dealer service on my 2021 Subaru Outback yesterday. Service was prompt, thorough and reasonably priced. I have been receiving service from Goldstein for over 7 years on my 2 More

by Sea Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Cote
May 11, 2022 -

Goldstein Subaru responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! ll or stop by. Have an awesome day!

April 27, 2022

Great service and customer satisfaction every time. Would recommend Goldstein to all my friends and family More

by johnkenyon1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuko lovely , DJ McArdle
Apr 28, 2022 -

Goldstein Subaru responded

Thank you for the high star rating. If you're ever in need of more help, please let us know!

April 24, 2022

First class dealership, starting in the sales department. Best new car purchase I have ever experienced. More

by Doober4711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuko Lovely
Apr 28, 2022 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

April 20, 2022

When i arrived everything was fine, but making the appointment took 4 phone calls, messages left and not returned over 3 days before i had an appointment. More

by Rae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy
Apr 22, 2022 -

Goldstein Subaru responded

Hello Rae, Thank you for the 4 stars. We hope Sandy and the team took good care of you when you were here. We are sorry you had some difficulty scheduling an appointment. We offer multiple options to make it easier for our customers to schedule an appointment. The best way to schedule your appointment is to call Josephine, our appointment coordinator at 518-869-2216 Weekdays until 5:00 PM. Or you may call our main number at 518-869-1250 and ask for an available service advisor, use the chat system on our website or schedule an appointment online at www.SubaruAlbany.com or our customer service department at 518-690-2555. Additionally if all you need is an oil change, tire rotation, a filter or light bulb replacement then our Express lane can assist you without an appointment. We appreciate your business and look forward to helping you in the future. If you are not getting the service you desire, please ask to speak to a manager and we will do what we can to make your experience better!

April 15, 2022

I had a very good experience at Goldstein Subaru. I will go back again for service on my vehicle. Thank you. More

by Sterrell2407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 15, 2022 -

Goldstein Subaru responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2022

I purchased my car at Goldstein and have it serviced there as well. Great customer service. More

by Esweeney1153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Banks
Apr 15, 2022 -

Goldstein Subaru responded

Thank you for the high star rating. If you're ever in need of more help, please let us know!

March 26, 2022

Dealer took my car in for servicing right away, and they were done in the prescribed amount of time. I am very happy with the service. More

by Lnadoraski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori, DJ McArdle
Mar 30, 2022 -

Goldstein Subaru responded

Hi, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

March 24, 2022

Outstanding service from appointment to delivery. They keep you apprised of status and completed the purchase, balancing and installation of new tires in less time than originally promised. They even More

by Sea Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leann
Mar 25, 2022 -

Goldstein Subaru responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2022

The Goldstein service staff and service was fantastic getting both my vehicles inspected and serviced with a recent family crisis More

by artywaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leanne and Ron
Mar 25, 2022 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

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