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Goldstein Subaru

Albany, NY

4.7
317 Reviews

1754 Central Ave.

Albany, NY

12205

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317 Reviews of Goldstein Subaru

February 14, 2025

I am disappointed with the service department For the second time I called to ask a question about my service and never received a call back Paul was excellent when I did the express service I was a More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with the internet petdon
Feb 14, 2025 -

Goldstein Subaru responded

GB, we are very sorry you did not get a call back about the information you were looking for. Please call Sandy Kwarta directly at 518-690-2235. She will answer any questions you might have and can be your point of contact in the future. We want you to be fully satisfied with your service with us.

February 10, 2025

Always great quick service with genuine Subaru parts. The staff is always courteous and accurate. Subaru cars are my favorite vehicles. Replaced rear wiper. More

by Nobarbie411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
Feb 11, 2025 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

February 02, 2025

Not much to say. I went in for a state inspection. They were honest that none of the issues they found would cause me to fail inspection. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 04, 2025 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our service team. Please don't hesitate to reach out to us if there's anything more we can do!

January 21, 2025

Service department personnel are very courteous and transparent about what work is being done on our car. The work was covered under extended warranty and we were pleased. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Moore-Valdez
Jan 21, 2025 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 21, 2025

The service department was courteous and explained everything that they did with my car. It was an extended warranty and everything was covered. This is our third Subaru and we will continue to purcha More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Moore-Valdez
Jan 21, 2025 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 10, 2025

Nice clean loaner while my car was being worked on. Polite staff although they could move a bit faster when you come in with an appointment instead of letting you sit in the car and wait. More

by fturner-trier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unsure of who this would be, DJ McArdle
Jan 10, 2025 -

Goldstein Subaru responded

We are very glad to hear you enjoyed the loaner car. We are sorry if you felt you waited too long, although we have a very busy service department, all of our staff tries to accommodate our customers as quickly as possible. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2024

Overall an excellent dealer. Service shop is very thorough. Not inexpensive, but worth the extra cost. More

by nmurray001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Dec 20, 2024 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

December 09, 2024

Was well informed as to what I needed and what it would cost; wasn't expecting to need two new tires to pass inspection @33,000 miles (ouch!) along with my anticipated service.but it is what it is. I'll b More

by nvs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Dec 10, 2024 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

December 01, 2024

I’ve been consistently pleased with my Crosstrek and with Goldstein service. The free car wash and pleasant waiting area are nice bonuses. More

by robert.b.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 03, 2024 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 23, 2024

This review is about my first service appointment at Goldstein Subaru. My Crosstrek went in for an oil change, with an appointment. I was also losing air in one of my rear tires. This needed to be check More

by mscicchitano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Green, technician name not provided
Nov 26, 2024 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

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