Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Goldstein Subaru

Albany, NY

4.7
307 Reviews
Call Dealership (518) 690-2244

1754 Central Ave.

Albany, NY

12205

Directions

By Type

307 Reviews of Goldstein Subaru

November 18, 2024

The service writer and advisor, Julian and Samantha, respectively, were each attentive, professional, and positive; they checked in on me throughout my waiting time in the customer lounge and thoroughly More

by MMagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian, Samantha
Report | Print
Nov 19, 2024 -

Goldstein Subaru responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

November 16, 2024

Clean, pleasant, prompt, always a good experience at this dealer and nice waiting area too More

by Nathanfenno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Report | Print
Nov 19, 2024 -

Goldstein Subaru responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2024

Very professional and courteous to the customer. I would highly recommend them for sales and service. More

by Jmazza177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Report | Print
Nov 12, 2024 -

Goldstein Subaru responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

November 06, 2024

I had a great experience working with Sean O'Connell at Goldstein Subaru . He was very thorough and patient while going through my new outback features. Thank you Sean! Nancy Smith More

by Smithnacapital
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean O'Connell
Report | Print
Nov 06, 2024 -

Goldstein Subaru responded

Hi Nancy, we are so glad you enjoyed working with Sean! We will be sure to share your kind words with him ! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 25, 2024

I think service overbooks and can't finish all service appts. Had my car for 1 1/2 days for its 30,000 mile service. Was told it would take about 4-5 hours. More

by jjohn4473 yes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Report | Print
Oct 26, 2024 -

Goldstein Subaru responded

Hello JJohn4473, We are sorry your visit was not up to your expectations. The 30,000 mile service on a Subaru is a very extensive service and does take a considerable amount of time. Also, we do have a very busy service department, so a technician may not be available immediately when you walk in. With this in mind many of our customers take advantage of our free loaner cars so our technicians are able to take the time needed to properly repair and maintain their vehicles. We look forward to serving you in the future.

October 19, 2024

Always great Goldstein Subaru! A very friendly and knowledgeable! The techs and sales staff are always great! More

by kmicare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Lovely, DJ McArdle
Report | Print
Oct 20, 2024 -

kmicare responded

I love visiting Goldstein Subaru!

October 16, 2024

Professional, thorough and patient explanation of the car and all services. Worked hard to get me the car I wanted. Wouldn’t hesitate to recommend or do business again. Kudos to Joe! More

by Karen’s crosstrek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Michelle
Report | Print
Oct 17, 2024 -

Goldstein Subaru responded

Hi there, we are so glad you enjoyed working with Joe ! We will be sure to share your kind words with him ! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 20, 2024

I have been a customer of Goldstein since 1989. Their service department always does an outstanding job. Never a complaint. More

by Mark
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Temeyer
Report | Print
Oct 03, 2024 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We appreciate your continued business with us.

September 19, 2024

Always professional always fiendly and great service. No long waits and great cookies.. thank you More

by addiesnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 03, 2024 -

Goldstein Subaru responded

Your satisfaction is our top priority. Thank you again for choosing Goldstein Subaru and we hope to see you again.

September 09, 2024

We were very pleased with the excellent service provided and for the use of the loaner car. Thank you very much! More

by ephelan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Kwarta, DJ McArdle
Report | Print
Sep 14, 2024 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

1
2
...
31