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Goldstein Subaru
Albany, NY
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317 Reviews of Goldstein Subaru
I am disappointed with the service department For the second time I called to ask a question about my service and never received a call back Paul was excellent when I did the express service I was a second time I called to ask a question about my service and never received a call back Paul was excellent when I did the express service I was actually going to look at getting a new car but hesitate to purchased from Goldstein again I have been a customer since about1977 More
Always great quick service with genuine Subaru parts. The staff is always courteous and accurate. Subaru cars are my favorite vehicles. Replaced rear wiper. The staff is always courteous and accurate. Subaru cars are my favorite vehicles. Replaced rear wiper. More
Not much to say. I went in for a state inspection. They were honest that none of the issues they found would cause me to fail inspection. I went in for a state inspection. They were honest that none of the issues they found would cause me to fail inspection. More
Service department personnel are very courteous and transparent about what work is being done on our car. The work was covered under extended warranty and we were pleased. transparent about what work is being done on our car. The work was covered under extended warranty and we were pleased. More
The service department was courteous and explained everything that they did with my car. It was an extended warranty and everything was covered. This is our third Subaru and we will continue to purcha everything that they did with my car. It was an extended warranty and everything was covered. This is our third Subaru and we will continue to purchase our vehicles and have them serviced here. Top notch. More
Nice clean loaner while my car was being worked on. Polite staff although they could move a bit faster when you come in with an appointment instead of letting you sit in the car and wait. Polite staff although they could move a bit faster when you come in with an appointment instead of letting you sit in the car and wait. More
Was well informed as to what I needed and what it would cost; wasn't expecting to need two new tires to pass inspection @33,000 miles (ouch!) along with my anticipated service.but it is what it is. I'll b cost; wasn't expecting to need two new tires to pass inspection @33,000 miles (ouch!) along with my anticipated service.but it is what it is. I'll be back. More
This review is about my first service appointment at Goldstein Subaru. My Crosstrek went in for an oil change, with an appointment. I was also losing air in one of my rear tires. This needed to be check Goldstein Subaru. My Crosstrek went in for an oil change, with an appointment. I was also losing air in one of my rear tires. This needed to be checked out. The service department was busy on a Friday morning. My service advisor, Samantha was very polite. Someone also came around to inquire how long you were waiting and if they could check on your car. They did find something in my tire, but were able to save the tire. The something was about the size of a bobbie pin. I also purchased rubber car mats. As I was walking out to my car Samantha was putting the rubber car mats in my car for me. Overall, a very positive first service experience with Goldstein Subaru. More