Goldstein Subaru
Albany, NY
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311 Reviews of Goldstein Subaru
Was well informed as to what I needed and what it would cost; wasn't expecting to need two new tires to pass inspection @33,000 miles (ouch!) along with my anticipated service.but it is what it is. I'll b cost; wasn't expecting to need two new tires to pass inspection @33,000 miles (ouch!) along with my anticipated service.but it is what it is. I'll be back. More
This review is about my first service appointment at Goldstein Subaru. My Crosstrek went in for an oil change, with an appointment. I was also losing air in one of my rear tires. This needed to be check Goldstein Subaru. My Crosstrek went in for an oil change, with an appointment. I was also losing air in one of my rear tires. This needed to be checked out. The service department was busy on a Friday morning. My service advisor, Samantha was very polite. Someone also came around to inquire how long you were waiting and if they could check on your car. They did find something in my tire, but were able to save the tire. The something was about the size of a bobbie pin. I also purchased rubber car mats. As I was walking out to my car Samantha was putting the rubber car mats in my car for me. Overall, a very positive first service experience with Goldstein Subaru. More
The service writer and advisor, Julian and Samantha, respectively, were each attentive, professional, and positive; they checked in on me throughout my waiting time in the customer lounge and thoroughly respectively, were each attentive, professional, and positive; they checked in on me throughout my waiting time in the customer lounge and thoroughly explained the service, open warranty calls, and suggested mileage interval services. More
I had a great experience working with Sean O'Connell at Goldstein Subaru . He was very thorough and patient while going through my new outback features. Thank you Sean! Nancy Smith Goldstein Subaru . He was very thorough and patient while going through my new outback features. Thank you Sean! Nancy Smith More
I think service overbooks and can't finish all service appts. Had my car for 1 1/2 days for its 30,000 mile service. Was told it would take about 4-5 hours. appts. Had my car for 1 1/2 days for its 30,000 mile service. Was told it would take about 4-5 hours. More