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Goldstein Subaru

Albany, NY

4.7
328 Reviews

1754 Central Ave.

Albany, NY

12205

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328 Reviews of Goldstein Subaru

April 17, 2025

Refused to do an oil change on my car, because "the owner has blacklisted me due to a negative review I left them back in 2016". The bad review was because I waited 2+ hours for an oil change and bulb replac More

by SC7789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Various
Apr 17, 2025 -

Goldstein Subaru responded

Hello Scott, We are a little confused by you posting a review in December of 2024 and April of 2025, when your last visit to us was back in November of 2016. As you know, there is much to this conversation that you did not include. Back in 2016 we mutually agreed you would not be returning to our dealership. If for some reason you need to talk with us- feel free to call Aaron Butler directly at 518-690-2211

April 14, 2025

First time buyer at this dealership and I was incredibly happy with my salesman Joe Khattar. He took his time explaining everything to me what was coming on the vehicle and make sure everything that had to More

by Wwhalen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Khattar
Apr 15, 2025 -

Goldstein Subaru responded

We are so glad you enjoyed working with Joe! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

March 26, 2025

Had a wonderful experience. Joe and Kevin were excellent service and caring. Will highly recommend Goldstein Subaru. Love my new Subaru OutBack! More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Mar 29, 2025 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2025

It is professional, friendly, and accurate. There is an atmosphere of cooperation with customers. I recommend the dealership. More

by alanlongshore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samathia
Mar 25, 2025 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

March 18, 2025

I service my car there and they are typically reliable, efficient, and communicate well. Got an appointment reasonably easily and the time to completion once I was there was what they said it would be. More

by David’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Mar 18, 2025 -

Goldstein Subaru responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2025

Our sales rep was John, great guy, Answered all of our questions. Has great listening skills. Overall our best experience In purchasing a new car. More

by Tiberius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Worked mainly with John
Mar 14, 2025 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2025

Responsive, courteous individuals in all departments. It is a pleasure doing business with them.Great! More

by cdkeegan107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Mar 05, 2025 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

February 28, 2025

The Express service was prompt and my cars oil change and tire rotation was completed in promised amount of time. Staff were friendly, helpful and fully answered any questions I asked. More

by Sherlock49
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Mar 05, 2025 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 27, 2025

Excellent service, courteous and attentive to my vehicles needs. Express service is convenient. Thank you very much! More

by Bruframol76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Mar 05, 2025 -

Goldstein Subaru responded

We are glad everything was completed quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 27, 2025

Paul was very helpful. Oil change went smoothly and they recommended some future services and gave a fairly priced quote good for 30 days. I’d recommend Goldstein Subaru se More

by Jrossel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 05, 2025 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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