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Goldstein Subaru

Albany, NY

4.7
311 Reviews

1754 Central Ave.

Albany, NY

12205

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311 Reviews of Goldstein Subaru

December 17, 2024

Overall an excellent dealer. Service shop is very thorough. Not inexpensive, but worth the extra cost. More

by nmurray001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Dec 20, 2024 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

December 09, 2024

Was well informed as to what I needed and what it would cost; wasn't expecting to need two new tires to pass inspection @33,000 miles (ouch!) along with my anticipated service.but it is what it is. I'll b More

by nvs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Dec 10, 2024 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

December 01, 2024

I’ve been consistently pleased with my Crosstrek and with Goldstein service. The free car wash and pleasant waiting area are nice bonuses. More

by robert.b.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 03, 2024 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 23, 2024

This review is about my first service appointment at Goldstein Subaru. My Crosstrek went in for an oil change, with an appointment. I was also losing air in one of my rear tires. This needed to be check More

by mscicchitano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Green, technician name not provided
Nov 26, 2024 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2024

The service writer and advisor, Julian and Samantha, respectively, were each attentive, professional, and positive; they checked in on me throughout my waiting time in the customer lounge and thoroughly More

by MMagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian, Samantha
Nov 19, 2024 -

Goldstein Subaru responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

November 16, 2024

Clean, pleasant, prompt, always a good experience at this dealer and nice waiting area too More

by Nathanfenno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Nov 19, 2024 -

Goldstein Subaru responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2024

Very professional and courteous to the customer. I would highly recommend them for sales and service. More

by Jmazza177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Nov 12, 2024 -

Goldstein Subaru responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

November 06, 2024

I had a great experience working with Sean O'Connell at Goldstein Subaru . He was very thorough and patient while going through my new outback features. Thank you Sean! Nancy Smith More

by Smithnacapital
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean O'Connell
Nov 06, 2024 -

Goldstein Subaru responded

Hi Nancy, we are so glad you enjoyed working with Sean! We will be sure to share your kind words with him ! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 25, 2024

I think service overbooks and can't finish all service appts. Had my car for 1 1/2 days for its 30,000 mile service. Was told it would take about 4-5 hours. More

by jjohn4473 yes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Oct 26, 2024 -

Goldstein Subaru responded

Hello JJohn4473, We are sorry your visit was not up to your expectations. The 30,000 mile service on a Subaru is a very extensive service and does take a considerable amount of time. Also, we do have a very busy service department, so a technician may not be available immediately when you walk in. With this in mind many of our customers take advantage of our free loaner cars so our technicians are able to take the time needed to properly repair and maintain their vehicles. We look forward to serving you in the future.

October 19, 2024

Always great Goldstein Subaru! A very friendly and knowledgeable! The techs and sales staff are always great! More

by kmicare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Lovely, DJ McArdle
Oct 20, 2024 -

kmicare responded

I love visiting Goldstein Subaru!

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