
Goldstein Subaru
Albany, NY
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328 Reviews of Goldstein Subaru
Refused to do an oil change on my car, because "the owner has blacklisted me due to a negative review I left them back in 2016". The bad review was because I waited 2+ hours for an oil change and bulb replac has blacklisted me due to a negative review I left them back in 2016". The bad review was because I waited 2+ hours for an oil change and bulb replacement, and they put the wrong oil in my car and completely neglected to change the light bulb. So, it was a well deserved bad review. I originally did not recall the incident from almost 9 years ago, and could not even find the review, but I guess I'll leave a new/updated one based on my experience today. I would suggest putting the right oil in cars to possibly prevent negative reviews Not sure if a justified bad review is a good reason for blacklisting someone who has spent close to $100K there, and purchased two new Subaru's from Goldstein, but obviously will not be a third. Also they pay people $25 to write good google reviews, so good reviews equals $25, bad reviews, because they put the wrong oil in your car equals being black listed from the dealership in perpetuity. Finally, don't let them pull that fake invoice trick on you are considering buying a vehicle from them. It's an old sales trick. Do your own research! More
First time buyer at this dealership and I was incredibly happy with my salesman Joe Khattar. He took his time explaining everything to me what was coming on the vehicle and make sure everything that had to happy with my salesman Joe Khattar. He took his time explaining everything to me what was coming on the vehicle and make sure everything that had to be on a vehicle was on the day of delivery More
Had a wonderful experience. Joe and Kevin were excellent service and caring. Will highly recommend Goldstein Subaru. Love my new Subaru OutBack! Joe and Kevin were excellent service and caring. Will highly recommend Goldstein Subaru. Love my new Subaru OutBack! More
I service my car there and they are typically reliable, efficient, and communicate well. Got an appointment reasonably easily and the time to completion once I was there was what they said it would be. efficient, and communicate well. Got an appointment reasonably easily and the time to completion once I was there was what they said it would be. More
Our sales rep was John, great guy, Answered all of our questions. Has great listening skills. Overall our best experience In purchasing a new car. questions. Has great listening skills. Overall our best experience In purchasing a new car. More
The Express service was prompt and my cars oil change and tire rotation was completed in promised amount of time. Staff were friendly, helpful and fully answered any questions I asked. tire rotation was completed in promised amount of time. Staff were friendly, helpful and fully answered any questions I asked. More
Paul was very helpful. Oil change went smoothly and they recommended some future services and gave a fairly priced quote good for 30 days. I’d recommend Goldstein Subaru se Oil change went smoothly and they recommended some future services and gave a fairly priced quote good for 30 days. I’d recommend Goldstein Subaru service to anyone. More