Goldstein Buick GMC
Albany, NY
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110 Reviews of Goldstein Buick GMC
scratches in my $71,000 truck The GM at Goldsteins said I should expect scratches in my $71,000 truck when you get this much work done to it from there certified lift company "Rock The GM at Goldsteins said I should expect scratches in my $71,000 truck when you get this much work done to it from there certified lift company "Rocky Ridge" also GMC corporate blu me off on my several issues I had with GOLDSTEIN GMC We had a Bad experience through the whole deal we won't buy at Goldsteins ever again More
Great working with Tony Orlando From when I walked in the door I was treated with respect. Tony Orlando was willing to show me multiple cars and inform me about each car along the wa From when I walked in the door I was treated with respect. Tony Orlando was willing to show me multiple cars and inform me about each car along the way. He knew I had a budget to work with and showed me a used 2014 lacrosse that only had 1300 miles on it (that's correct 1300 miles). Tony was a professional all the way but also made time to have some fun. And no Tony I don't want a coffee. Lol. More
Responsive, prompt & thorough We went to dealership looking for specific suv & were immediately shown various models with deatailed explanation about differences. The relaxed "no p We went to dealership looking for specific suv & were immediately shown various models with deatailed explanation about differences. The relaxed "no pressure approach " allowed us to process information thoroughly & make the right choice for us. Once decision was made the sales person provided more detailed instructions related to vehicle as well as frequent opportunity for questions. More
I had a great experience at Goldstein Buick. Everyone was so accommodating and willing to make me happy. I can't thank Tony Orlando enough for his patience and everyone involved. I really felt sp Everyone was so accommodating and willing to make me happy. I can't thank Tony Orlando enough for his patience and everyone involved. I really felt special and that my happiness mattered I can't wait to continue working with them More
Ivan NEW 2016 BUICK ENVISION My husband and I were very satisfied with the treatment we received from all employees of Goldstein Buick. We dealt with Josh Van Ness in leasing ou My husband and I were very satisfied with the treatment we received from all employees of Goldstein Buick. We dealt with Josh Van Ness in leasing our Buick Envision, He was very helpful and knowledgeable, in explaining all about our vehicle. We were also able to take home the same day, which was great. More
Great Experience!! All people that we dealt with were very professional, polite, and willing to work with us to make this a very positive car buying experience. Katie B All people that we dealt with were very professional, polite, and willing to work with us to make this a very positive car buying experience. Katie Barber was our saleswoman and she was very helpful while using no high pressure sales techniques. She was warm, intelligent, and charismatic. More
Eager to make a deal I received and excellent deal from Goldstein GMC. Customer service from the sales associate, Josh, was on point. I don't have a lot of time but they m I received and excellent deal from Goldstein GMC. Customer service from the sales associate, Josh, was on point. I don't have a lot of time but they made it easy as they worked with me over the phone, which was great. Other dealers would make you go and wait. There were a couple things that I thought could be improved upon: The auto that I purchased was driven by the GM and not cleaned/detailed to my expectations. That may have been me only giving them a 4 hours to get the truck detailed. However, there were salt granules in the AC perforated leather seats. FYI airconditioned seats...don't eat anything with salt while your driving...lesson learned. I would also request a walk around the truck prior to signing all the paper work specifically around "We Owe" document. I had noticed a paint chip that would have been my responsibility if I didn't catch it. Overall great competitive deals with great customer service. I would just ask the management team to inspect the vehicle to put their stamp of approval before sending it to the customer. More
NEW GMC 2015 PICKUP MY EXPERIENCE AT GOLDSTEIN GMC BUICK WAS VERY PLEASURABLE. EVERYONE WAS VERY KIND AND COURTEOUS. I DEALT WITH TONY ORLANDO AND GLEN TAUNTON. THEY B MY EXPERIENCE AT GOLDSTEIN GMC BUICK WAS VERY PLEASURABLE. EVERYONE WAS VERY KIND AND COURTEOUS. I DEALT WITH TONY ORLANDO AND GLEN TAUNTON. THEY BOTH BENT OVER BACKWARDS TO GIVE ME A GREAT DEAL ON A TRADE-IN TOWARDS A NEW PICK-UP. BOTH WERE VERY PLEASANT TO DO BUSINESS WITH. DAVID QUICK More
GoldsteinBuickGMC Goldstein is a first class operation. Goldstein made the process of buying a new vehicle easy and stress free. This dealership made me feel like a v Goldstein is a first class operation. Goldstein made the process of buying a new vehicle easy and stress free. This dealership made me feel like a valued customer. Love my 2016 Buick Encore!! More
superior customer service I am so pleased with the way i was treated and the service I received. Staff went above and beyond to make sure everything was perfect. I am so pleased with the way i was treated and the service I received. Staff went above and beyond to make sure everything was perfect. More