Goldstein Buick GMC

Extremely satisfied with Goldstein personnel. Sales personnel were extremely helpfull, knowledgeable, courteous. After purchase Dan (see below) spent considerable time aquainting me with the elect Sales personnel were extremely helpfull, knowledgeable, courteous. After purchase Dan (see below) spent considerable time aquainting me with the electronics, and operation of the vehicle; contacted 0n-Star to to register the new vehicle in my existing On-Star account. More

Took a bad situation and made it right. I purchased my GMC Terrain from Goldstein in 2014. Let's start off by saying I love my car and take extremely good care of it. So fast forward nearly I purchased my GMC Terrain from Goldstein in 2014. Let's start off by saying I love my car and take extremely good care of it. So fast forward nearly 3 years later I brought my vehicle back for service. It was so busy at check in but they had everyone doing their best as there was a car not running in the service drive. I made the appointment for an oil change and tire rotation and Scott Selby suggested additional service which I agree to because I am meticulous about maintenance. So here's where things got ugly, about 2 hours later Scott informed me the vehicle wouldn't start in the service department (naturally). I was angry and unreasonable to say the least because I thought it was something they did. He assured me it was a warranty fix and not their fault. I was certain it was a mistake they made there. I was introduced to "General" Jeff who was abrupt but matter of fact about my options. I was irate but he needed to talk to me like that because what he was offering was reasonable. At the end, I left with a nearly new loaner, the work was done under warranty, and they had a technician bring the car back to me at my home. Scott quickly followed up to make sure everything was ok. It turned out it was the ECM Module which was under warranty and I was just lucky I was there when it failed. I admit I wasn't the most easy customer to talk to but honestly, they solved my problem, dealt with me professionally, and fixed the issue. This is truly service after the sale. Keep it up! More

PURCHASE OF 20017 ACADIA LIMITED THIS IS MY SECOND PURCHASE AT GOLDSTEIN GMC, SALESMEN ANTONIO ORLANDO AND ELIJAH PASAMONTE ALONG WITH GLEN ONE OF GOLDSTEIN'S MANAGERS WERE QUITE KNO THIS IS MY SECOND PURCHASE AT GOLDSTEIN GMC, SALESMEN ANTONIO ORLANDO AND ELIJAH PASAMONTE ALONG WITH GLEN ONE OF GOLDSTEIN'S MANAGERS WERE QUITE KNOWLEDGEABLE AND PROFESSIONAL. I WOULD HIGHLY RECOMEND GOLDSTEIN GMC. More

1st time GMC Owner This is our first 7 passenger Acadia, along with our first visit to Goldstein. Our sales associate was very knowledgeable, and most helpful with all o This is our first 7 passenger Acadia, along with our first visit to Goldstein. Our sales associate was very knowledgeable, and most helpful with all our needs. More

1st Time GMC Owner! This is the 1st GMC that I have ever owned as well as the 1st time going to Goldstein. Our sales associate was extremely helpful and knowledgeable. Wo This is the 1st GMC that I have ever owned as well as the 1st time going to Goldstein. Our sales associate was extremely helpful and knowledgeable. Would definitely recommend anyone to go here! Great experience! More

About as easy as it gets. I live about 110 miles away, found the exact truck I wanted online, picked up the phone and talked to Seth, (Internet sales), two calls later we agree I live about 110 miles away, found the exact truck I wanted online, picked up the phone and talked to Seth, (Internet sales), two calls later we agreed on a price. I drove out to finalize the purchase. I was greeted at the door by Eli, who was assigned to work with me. All verbal agreements were honored and I added a dealer installed option at the time of purchase. I met many staff members at that time, received a follow up call two days later by a lady to inquire if I was happy so far in the process. When I took delivery later in the week, Eli had come in on his day off to deliver the vehicle. Overall, I would say that these guys were great. More

Glade I knew what I wanted I'm glade I knew what I wanted. Just needed to test drive and see if yes this is what I want. I got the new sales man (KYREK)! Did not show or tell I'm glade I knew what I wanted. Just needed to test drive and see if yes this is what I want. I got the new sales man (KYREK)! Did not show or tell me all the whistles and bells of the car. The process to haggle over the car same as all dealerships. Lets go back and forth over the price. But thankfully Ernie (Sales Manager) made the process fun. I had no problem with the dealership but, you need to train your salesmen better. I had my insurance company fax over new insurance cards. Went back to dealership to get my original plates put on new car and temporary registration. Now the salesman knew this. But as I'm driving up to the dealership, I see him walking down Central Ave. He handed off the rest of the deal to some one else. Now, the person he asked to help was very nice but had no clue to where everything was. Found the plates, but not the insurance cards. Asked to speak with a manger after half an hour. Josh knew the card came in because he had handed them to sales guy (Kyrek) and told him customer will be by today to pick these up and to switch the plates and anything else that needed to be done. He was the one to finally find them. Then had to wait for registration to be reprinted. By the time I got everything, an hour had gone by. Next time IF I go there, I will ask for an experienced sales person. More

2017 Buick Regal Sport Touring Adam was very professional in helping me and my family find the vehicles we were looking for. His patience in allowing me to test drive multiple vehi Adam was very professional in helping me and my family find the vehicles we were looking for. His patience in allowing me to test drive multiple vehicles, and take my time deciding, made the car buying experience much more comfortable. When Adam was busy, Cecil was there to step in and help out. We are very happy with our purchase. More

2015 GMC Terrain Denali Good pricing for this used low-mileage vehicle. Price reduced and add-on requests accommodated. Trade-in offer was too low. Sales staff was very fr Good pricing for this used low-mileage vehicle. Price reduced and add-on requests accommodated. Trade-in offer was too low. Sales staff was very friendly and helpful. First-time sale for Fritz Pierre. More

Jace at Goldstein in Latham is fabulous to work with! Jace made buying my 2014 Dodge easy! He understood my needs, helped to make the car buying process so easy! I would recommend anyone work with Jace! Jace made buying my 2014 Dodge easy! He understood my needs, helped to make the car buying process so easy! I would recommend anyone work with Jace! More