Gold Coast Acura
Ventura, CA
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66 Reviews of Gold Coast Acura
I just got a Great deal with this dealership! Staff are very friendly and accommodating. I recommend this dealership to my friends and family. And now am just waiting for my RDX to be delivered :) very friendly and accommodating. I recommend this dealership to my friends and family. And now am just waiting for my RDX to be delivered :) More
We purchased our RDX from Acura in Ventura. This family owned dealership provided the nicest car-buying experience we've had. Daniel, our sales person, was knowledgeable and friendly as was the manger. owned dealership provided the nicest car-buying experience we've had. Daniel, our sales person, was knowledgeable and friendly as was the manger. HIghly recommended! John and Judy T More
Thank you to the staff at Gold Coast Acura for their attentive service. Shout out to Alexis and the owner Darin, they made our shopping experience easy. Great customer service. attentive service. Shout out to Alexis and the owner Darin, they made our shopping experience easy. Great customer service. More
Amazing customer service from Sebastian Benitez-Raffo! I was so happy with my new Acura TLX. Easy smooth and fast at Gold Coast Acura. Please stop by if you are in the market for a new car. was so happy with my new Acura TLX. Easy smooth and fast at Gold Coast Acura. Please stop by if you are in the market for a new car. More
Professional and OUTSTANDING service!! WOW! I couldn't be happier with my recent purchase of an RDX. From the moment we arrived, Sebastian rolled out the red carpet for us and treated us li WOW! I couldn't be happier with my recent purchase of an RDX. From the moment we arrived, Sebastian rolled out the red carpet for us and treated us like family. We came to look at different models with no intention of purchasing a car, however after test driving the RDX, I immediately fell in love with all of its features. The entire process was very smooth and there was no pressure whatsoever. I highly recommend this outstanding dealership and a special thank you to Sebastian Raffo, Sam Chapatta, and owner Darin Glinski for making the process so simple!! More
Top Notch Professionals - Outstanding Service !!! After having a horrible experience at Alhambra Acura where at one point one of their managers by the name of Eric attempted to assault me, I went to G After having a horrible experience at Alhambra Acura where at one point one of their managers by the name of Eric attempted to assault me, I went to Gold Coast Acura and the service was outstanding! Art Jr., Chris, and Art Sr. set the standard for what the car buying experience should be about. These guys are true professionals, courteous, knowledgeable, and honest. I truly appreciate the time they took to listen to me and my wife about our concerns and I will definitely let everyone know about you guys. Thank you much Art Jr., Chris, and Art Sr. Sincerely, Juan and Deana Lopez More
Best dealership experience EVER When I was in the market for a car last month I went to a few different dealerships. Most of them were in the LA area and each time I left unhappy. Th When I was in the market for a car last month I went to a few different dealerships. Most of them were in the LA area and each time I left unhappy. The sales people were fake and no one was willing to deliver what they had promised to get me in the door. I had been to a few dealerships in Ventura and wasn't thrilled until I went to Gold Coast Acura on a whim to see a used car they were selling. The entire experience was wonderful! Real people who talk like normal humans and are honest and up-front. Even the follow-up afterward has been great. As long as their staff remains, I can't imagine ever using another dealership. More
EXCELLENCE OF SERVICE PERSONNEL I HAVE PURCHASED TWO NEW ACURA TL'S OVER THE YEARS FROM GOLD COAST. THE ONE I DRIVE NOW IS A 2004 MODEL WHICH I PURCHASED AS A GOLDEN ANNIVERSARY GIFT I HAVE PURCHASED TWO NEW ACURA TL'S OVER THE YEARS FROM GOLD COAST. THE ONE I DRIVE NOW IS A 2004 MODEL WHICH I PURCHASED AS A GOLDEN ANNIVERSARY GIFT FOR MY LATE WIFE. FOR SENTIMENTAL REASONS I HAVE KEPT THE CAR RATHER THAN PURCHASE A NEW ONE. ABOUT TWO YEARS AGO THE CAR OVERHEATED BECAUSE I HAD FAILED TO TIGHTEN THE CAP AFTER CHECKING THE FLUID LEVEL. THE CAR OVERHEAD AND I EXPECTED TO HAVE A REPAIR BUILDING IN THE THOUSANDS. BUT GOLD COAST SIMPLING CHANGED THE OIL AND REFILLED THE RADIATOR WITH COOLANT. AS I RECALL THE BILL WAS LESS THAN A HUNDRED DOLLARS. TODAY I HAD THE TIMING BILL CHANGE AND A FEW OTHER MAJOR REPAIRS. THE BILL CAME TO ALMOST 2,200 BUT JERRY IN THE SERVICE DEPARTMENT CHECKED WITH ME AS PROBLEMS WERE FOUND AND I AUTHORIZED EACH EXPENDITURE. HE WAS THE CONSUMMATE PROFESSIONAL. OF COURSE, I WOULD HAVE PREFERRED TO SPEND THE MONEY FOR ANOTHER TRIP TO MAUI BUT WAS GRATEFUL FOR THE WORK WHICH SHOULD GIVE ME ANOTHER 100,000 RELATIVELY TROUBLE FREE MILES. PLEASE EXPRESS MY GRATITUDE TO JERRY AND YOUR MECHANICS. Mal King . More
EXCELLENCE IN CAR BUYING CUSTOMER SERVICE!!!!!! I WANT TO BEGIN BY SAYING THIS REVIEW IS NOT PAID FOR, IT IS THE HONEST TRUTH BASED ON MY OWN PERSONAL EXPERIENCE. I am so very pleased for the op I WANT TO BEGIN BY SAYING THIS REVIEW IS NOT PAID FOR, IT IS THE HONEST TRUTH BASED ON MY OWN PERSONAL EXPERIENCE. I am so very pleased for the opportunity to leave Gold Coast Acura a review!!! I must mention that another dealership that I have been a customer for 20+ years left me feeling dejected, as well as another dealership. I expanded my search outside San Diego to Gold Coast Acura, 4 hours away. First, Michael Kosakowski, the owner, saw my search from TrueCar and personally reached out to me via email. After the ill experiences with the previous establishments, I decided to give Gold Coast Acura a try. Michael's email was, simple, but sincere. He had Peter Lieberman contact me, who was so very nice and personable, knowledgeable and experienced. He made me feel at ease right away. He took care of submitting the paperwork for financing, he went out of his way to locate a vehicle that had not been used as a demo. HE WENT ABOVE AND BEYOND FOR ME!!!! Once the vehicle was located he arranged for Angel to bring it to me in San Diego. The dealership from where they retrieved my vehicle said they would wash it, as it had been sitting in the back of their lot. Peter called me prior to Angel's arrival, who brought my new 2018 Acura RLX to me, and informed me that that dealership in fact did not clean it but Angel would do his best to make it presentable. Peter then stated that, as this was not how Gold Coast Acura conducted business, and directed me to get my car detailed and send the bill to Gold Coast Acura. Gold Coast Acura honored the TrueCar pricing and made this the BEST car buying experience EVER. Michael, I am so appreciative and so very grateful for the care and concern you and your team took in providing a car excellent car buying experience. You can be certain I will sing your praises to everyone who inquiries about my car and from where I bought it. Thank you and your team for being who you are....EXCELLENCE in the PRACTICE of SUPERIOR CUSTOMER SERVICE!!!! More