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Gold Coast Acura

Ventura, CA

4.9
66 Reviews

3195 Perkin Ave

Ventura, CA

93003

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66 Reviews of Gold Coast Acura

August 21, 2023

I just bought a certified 2021 Acura, This was literally the best car buying experience I've ever had! Jeanette Castonon, our sales consultant was awesome to work with from the first phone call to signing t More

by Herman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Castonon
August 11, 2023

Francisco Molina was fantastic to work with and I am delighted with my new Acura! Everyone in the dealership greeted me with smiles and are still being helpful when I need "tutoring" with the technology More

by auntpattyj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco
June 01, 2023

Easy to work with, very helpful even with a minor error. Everything got sorted and I left happy. More

by chrismacias2015
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
March 26, 2023

Sebastian Benitez-Raffo, and his crew (finance, etc. )were friendly, very professional and efficient. We were immediately greeted and shown the type vehicles available that we were in search off. The More

by azusadude
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Benitez-Raffo
February 06, 2023

First-time car buyer review. This dealership made it easy, fast, and simple. The professionalism, the customer service was amazing I would come back again. If anything it made m More

by Eva Saucedo Ulloa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanette, 5 stars
January 06, 2023

They were wonderful and very helpful in finding a deal for me! It was perfect - my color exactly! More

by jsynnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Molina, Sales Agent
October 17, 2022

They are awesome! Francisco was my sales associate and was very helpful, Kyle the sales manager was amazing and did everything possible for me to afford my new car!!! More

by Campbelltrevor1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco, Kyle
August 31, 2022

The car it is beautiful, The paperwork process bad and few more comments about the feedback More

by covarrubias026” Marco”
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian Benitez R
Aug 31, 2022 -

covarrubias026” Marco” responded

During the process try to finalize everything, my wife was hungry and tired because the paperwork process is takes time but the person was helping , ask more than few times for a 5 start feedback , also my wife saying that she don’t really have time at the moment because she was hungry and tired she don’t have a patient to go through the Feedback at the moment. But the sales person insists to do it , which I never, ever, request or ask for my customers when I was a customer service rep what to do or what to say for feedback on a customer service and that makes me disappointed . During the paperwork in financing office that guy insist and insist why and why ask me for so many Times ,why I don’t need a coverage ?? So in total process it was a really bad experience. And also they are sold me a Pro package Which I pay so much money just for just only floor mats, For the final comment I supposed to be get more stuff for free I just checked my paperwork They don’t include extra free stuff on it , perhaps was not the right date to buy it. Maybe I will be loose whatever I get promise for it but I feel uncomfortable Or angry or some situations . I will definitely write a really good five or 10 stars when I get a really good customer service but unfortunately this is not great experience.

June 06, 2022

Great experience. Justin the salesperson was nice and knowledgeable. Will do business with them again. More

by Naydeen F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
May 28, 2022

The Gold Coast Acura team was courteous, attentive and speedy. Anthony Huerta was my sales person and he was awesome, he went above and beyond. Darin the owner and Kyle the sales manager went out of their More

by Mike F
Recommend Dealer
Yes
Employees Worked With
Anthony Huerta, Kyle Mandour, Darin Glinski
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