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Gloucester Toyota
Gloucester, VA
472 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 472 reviews
October 06, 2023
Efficient and friendly service situated in a small and comfortable facility. Gloucester Toyota is great! comfortable facility. Gloucester Toyota is great! More
by Ken Bowden
October 06, 2023
They sold me a late model used car, 2021 Mazda CX9. I purchased it in June 2023. Everything looked great until I took it in for scheduled maintenance in Sep. After the oil change and tire rotation was I purchased it in June 2023. Everything looked great until I took it in for scheduled maintenance in Sep. After the oil change and tire rotation was completed I left. The car wasn’t the same after. Now I’m told I need two new tires because the front tires are a different make than the rear. I hadn’t noticed this when I bought it. They want me to pay half the cost for the 2 new tires. This was the best offer I got from Cameron Barrow, GM. I think they should cover the cost. The tire wear was on the inside of the tire where I couldn’t see it. It was fine during the test drive. After the tire rotation the problem showed itself. More
by Larry
October 04, 2023
So helpful and pleasant. I told him i hated buying a car and would rather give birth. I told him i hated buying a car and would rather give birth. More
by kross
September 21, 2023
We started with Gloucester Toyota in 2015 when we purchased our RAV4 and then in March we purchased our 2023 Highlander which, as the main driver, I am very pleased with it. All employees are always purchased our RAV4 and then in March we purchased our 2023 Highlander which, as the main driver, I am very pleased with it. All employees are always very friendly and helpful. More
by Gen
Employees Worked With
Other Employees :
Shirley Winter
September 17, 2023
They usually get my service done in a timely fashion and the prices are better than most the prices are better than most More
by vaughanhoward
Employees Worked With
September 17, 2023
We are so fortunate to have Gloucester Toyota in our area! I have owned 3 Toyotas over the years and their Service Department has ALWAYS been very capable, on time, and so easy to work with. It's one area! I have owned 3 Toyotas over the years and their Service Department has ALWAYS been very capable, on time, and so easy to work with. It's one of the reasons I buy Toyotas. More
by vickipop2
September 14, 2023
Professional, pleasant. Returned phones calls promptly. I would highly recommend them to friends and family. Returned phones calls promptly. I would highly recommend them to friends and family. More
by ecooper60
Employees Worked With
September 08, 2023
Very friendly staff that tries their best to do everything that you need done to your vehicle. everything that you need done to your vehicle. More
by Freyou
September 06, 2023
Top notch customer service and attention! Kept me informed of my vehicle status while I waited. Kept me informed of my vehicle status while I waited. More
by Kevin
Employees Worked With
September 04, 2023
Great service as always! Holly Justin and angus always a great team and all people are kind and polite! Holly Justin and angus always a great team and all people are kind and polite! More
by davebarrow490
