Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gloucester Toyota
Gloucester, VA
472 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 472 reviews
February 16, 2024
Convenient location. Prompt service. Cordial employees and service staff. Nice showroom and waiting area. Thanks very much Prompt service. Cordial employees and service staff. Nice showroom and waiting area. Thanks very much More
by 1russ
February 13, 2024
We were pleased with the service at Gloucester Toyota. We appreciated the fact that they were not too pushy We appreciated the fact that they were not too pushy More
by Dunawaybrookebrooke
February 12, 2024
Justin always does a great job. The maintenance was excellent and I'm completely satisfied with the service. THANKS!! The maintenance was excellent and I'm completely satisfied with the service. THANKS!! More
by polarlift
Employees Worked With
February 01, 2024
Gloucester Toyota is #1 in my book. Doug, the service manager, and staff were very friendly and knowledgeable. They scheduled me on very short notice, and got me in and out quickly. An Doug, the service manager, and staff were very friendly and knowledgeable. They scheduled me on very short notice, and got me in and out quickly. And, they took the time to thoroughly explain the issue. You are in good hands with Doug and his team!!!! More
by johnsonkristin
January 29, 2024
My husband and I purchased a 2020 Ford Fusion from Gloucester Toyota. David was our salesman. He was straight to the point. Answered our questions promptly. I really love the car I purchased. David is Gloucester Toyota. David was our salesman. He was straight to the point. Answered our questions promptly. I really love the car I purchased. David is the best!! Thanks everyone from Gloucester Toyota ❤️ David Rogers 💙💙 More
by rvns309@aol.com
January 29, 2024
Great experience! They had transparent pricing combined with no pressure and friendly service. Steve, Jeff, Tony, and Jordan were professional, knowledgeable, and c They had transparent pricing combined with no pressure and friendly service. Steve, Jeff, Tony, and Jordan were professional, knowledgeable, and clearly dedicated to providing an exceptional car buying experience. More
by Angella B
January 26, 2024
Gloucester Toyota provides excellent service on my 4Runner. I am able to drop my vehicle off the night before and they provide clear status updates via text message which is very convenient. Love deal 4Runner. I am able to drop my vehicle off the night before and they provide clear status updates via text message which is very convenient. Love dealing with them! More
by AP
Employees Worked With
January 25, 2024
I found the vehicle I was looking for online at Gloucester Toyota so I scheduled a test drive and I was in and out in 2 hours with the numbers I wanted, and the car that my family will be happy and Gloucester Toyota so I scheduled a test drive and I was in and out in 2 hours with the numbers I wanted, and the car that my family will be happy and comfortable in. Great customer service, not pushy at all, and really looked after my interests. More
by Rdr4720
January 22, 2024
Our total experience was great in buying this car. Our sales person was fantastic and the entire staff that work with us was great Our sales person was fantastic and the entire staff that work with us was great More
by Emeninta
January 05, 2024
I have always used Gloucester Toyota for my Toyota maintenance. Great customer service and workmanship. Thank you Gloucester Toyota for all the work and great experiences! maintenance. Great customer service and workmanship. Thank you Gloucester Toyota for all the work and great experiences! More
by kaltavares
