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Gloucester Toyota
Gloucester, VA
475 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 475 reviews
April 12, 2015
2014 Nissan Xterra S 4x4 Enjoyed my time at Gloucester Toyota buying my new car the salesman JJ was a great guy and very helpful. Thank you very much John & Debby Absher Enjoyed my time at Gloucester Toyota buying my new car the salesman JJ was a great guy and very helpful. Thank you very much John & Debby Absher More
by jabsherjr
Employees Worked With
James "JJ" Johnson Sales Representative, James "JJ" Johnson
March 24, 2015
Best Car Buying Experience For a young first time buyer, they helped with everything they could and went out of their way just to make sure I got what I needed. I will deffinite For a young first time buyer, they helped with everything they could and went out of their way just to make sure I got what I needed. I will deffinitely go back and purchase another car when I need it. More
by Nikkij
March 23, 2015
Tommy was great! Tommy helped me find the car I wanted (and needed!). He didn't pressure me into something I didn't want, but let me know what options were available.H Tommy helped me find the car I wanted (and needed!). He didn't pressure me into something I didn't want, but let me know what options were available.He showed me some of the cool gadgets and good to know things for my car! It was a great experience! More
by KellyO
Employees Worked With
Tommy Wheat
March 13, 2015
worth the trip I live in Norfolk so coming to Gloucester for a vehicle seemed unnecessary. Boy was I wrong. It was one of the most pleasant experiences. They were I live in Norfolk so coming to Gloucester for a vehicle seemed unnecessary. Boy was I wrong. It was one of the most pleasant experiences. They were friendly, knowledgeable and went above and beyond to help me with my purchase. I will be shopping there again in the future. More
by camps821
February 28, 2015
Experience Great first experience on purchasing my first car! Tommy was very helpful. They were honest and it didn't take long at all. Thanks! Everyone was Great first experience on purchasing my first car! Tommy was very helpful. They were honest and it didn't take long at all. Thanks! Everyone was friendly and helpful. More
by Tarransteele
Employees Worked With
Neal Wheat, Blake Jones, Tommy Wheat
February 10, 2015
Gloucester Toyota & Tommy I was checking out buying a car & found one at Gloucester Toyota I really liked. I met Tommy Wheat & I can only say he walked me through everything & I was checking out buying a car & found one at Gloucester Toyota I really liked. I met Tommy Wheat & I can only say he walked me through everything & worked with me to get my payments where I wanted them! One of the nicest guys I've ever met. Look him up if you're in the market for a new!! All you guys I met & gals Rock!!! More
by Marva2
February 09, 2015
Easiest Car Purchase I have ever made! I have never owned a Toyota and decided it was time to buy a car that would last! Our son is over 6 ft tall and still growing - he fits perfectly in t I have never owned a Toyota and decided it was time to buy a car that would last! Our son is over 6 ft tall and still growing - he fits perfectly in the back seat. Everyone that we encountered at the dealership from Sales, Business and even detail department was kind and courteous. Tommy made the whole process smooth and there was not a bunch of haggling back and forth. We will surely return to Gloucester Toyota for future purchases and will HIGHLY recommend them for anyone looking to purchase a car in a friendly and professional environment! Just proof to SHOP LOCAL! More
by judig65
January 29, 2015
A pleasant experience. Tommy wheat was courteous, professional, thorough and knowledgeable. He patiently explained the workings and prepared us to drive off with the car. Th Tommy wheat was courteous, professional, thorough and knowledgeable. He patiently explained the workings and prepared us to drive off with the car. The dealership honored the price quote from Farmer's insurance Truecar guaranteed savings certificate. I would recommend the dealership and Tommy wheat without hesitation. More
by MKR
January 29, 2015
Great Service! I came into Gloucester Toyota on Wednesday, January 28th to see a used Honda accord that I had previously looked at, but had not test driven. Tommy Wh I came into Gloucester Toyota on Wednesday, January 28th to see a used Honda accord that I had previously looked at, but had not test driven. Tommy Wheat, a sales rep, rode with me on my test drive and answered all of my questions about the car. I bought the car the same night! Tommy, as well as the other staff, made the car buying experience quick and easy! I would recommend Gloucester Toyota to anyone looking to buy a car! Ask for Tommy! More
by Nurse Meg
Employees Worked With
Tommy Wheat
August 18, 2014
Justin rocks in service Justin knows his cars and customer service. He is vey patient with me answering my questions and simplifying the necessary work needed on my suv. the Justin knows his cars and customer service. He is vey patient with me answering my questions and simplifying the necessary work needed on my suv. the tech was also very good (forgot to get his name) More
by LibStar77
Employees Worked With
Justin
