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Gloucester Toyota
Gloucester, VA
473 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 473 reviews
July 25, 2015
Everything was perfect!!! I went into my car buying experience a nervous wreck due to my last experience. Anne called me back quickly after I filled out the online form. Blake I went into my car buying experience a nervous wreck due to my last experience. Anne called me back quickly after I filled out the online form. Blake greeted me as soon as I entered the lot while Cameron had the keys ready for me to test drive. Blake was very informative, without being "pushy". He gave me ample time to test drive to make sure I like the feel of it. The numbers were exactly as I had discussed before arriving at the lot. I appreciated that everything went smoothly because I work nights, got off of work at 8am and drove over an hour to Glouster to the lot; so I had no time for haggling. I left the lot more than satisfied! More
by dysond03
July 08, 2015
Easiest Car Buying Experience We visited 3 dealerships the day before going to Gloucester Toyota and were basically told that what we wanted to do was not possible. We met with Ja We visited 3 dealerships the day before going to Gloucester Toyota and were basically told that what we wanted to do was not possible. We met with Jason Waersch at Gloucester Toyota the next day and he was so helpful. He was honest and helped us understand the stuff that most dealerships won't take the time to tell you. From the time we walked in until we walked out (with our new car) the whole process was very smooth, easy, and enjoyable. More
by SarahS
Employees Worked With
Jason Waersch
June 30, 2015
Thank you Tommy Wheat We had a great experience at Gloucester Toyota Scion. We drove an hour and a half and it was worth the trip, Everyone was very friendly. Mr. Wheat We had a great experience at Gloucester Toyota Scion. We drove an hour and a half and it was worth the trip, Everyone was very friendly. Mr. Wheat took very good care of us and ensured that our transaction went smoothly. I highly recommend Gloucester Toyota Scion for your next vehicle purchase, new or used. Just ask for Mr. Tommy Wheat and you will be in good hands. THANK YOU!!! More
by ShelbyGT500
Employees Worked With
Neal Wheat, Tommy Wheat
June 24, 2015
My Best Car Buying Experience I felt very comfortable dealing with Gloucester Toyota & my Salesman, Tommy Wheat, was very good. He made this my best car buying experience, I rec I felt very comfortable dealing with Gloucester Toyota & my Salesman, Tommy Wheat, was very good. He made this my best car buying experience, I received NO hard sell from him, Sales Manager Cameron Barrow and Business Manager Jack Gorman. Tommy Wheat, was very knowledgeable about all the electronics on the Avalon and in fact he knew more about my cell phone than I did. It was a real pleasure dealing with Gloucester Toyota and I recommend anyone looking for a vehicle go to them and Tommy Wheat. It will be a great car buying experience. More
by benabill
June 06, 2015
Tommy Wheat was a pleasure to work with We have never had a more pleasant and low-pressure car buying experience than with Tommy Wheat. He was personable, extremely knowledgeable, and made u We have never had a more pleasant and low-pressure car buying experience than with Tommy Wheat. He was personable, extremely knowledgeable, and made us feel 100% comfortable. We would gladly buy another car from him and plan to do so when our second car needs replacing. More
by Cbass
Employees Worked With
Tommy Wheat
June 05, 2015
car buying experience James JJ Johnson was a pleasure to buy a truck from at Gloucester Toyota. Friendly, makes on feel comfortable and absolutely no pressure. This is our James JJ Johnson was a pleasure to buy a truck from at Gloucester Toyota. Friendly, makes on feel comfortable and absolutely no pressure. This is our 2nd vehicle from here and our preferred place to buy a vehicle. Truly a customer focused business. More
by will4gzus
Employees Worked With
James "JJ" Johnson
April 28, 2015
Gloucester Toyota: A great place to buy a Toyota! My wife 1st contacted Gloucester Toyota by internet and got "the no-haggle price" from Anne Earman. Once we arrived at the dealership, we were met by My wife 1st contacted Gloucester Toyota by internet and got "the no-haggle price" from Anne Earman. Once we arrived at the dealership, we were met by JJ Johnson and he guided us through making our final choice (gave us excellent advice) and finalized the "deal". In dealing with Gloucester Toyota, their "internet price" will compete with and beat any other dealer, in the state of Virginia (or anywhere, really). JJ did NOT pressure us in anyway; gave us excellent advice in trying to make a choice for our 6'4" son with LONG legs. Steered us away from a poor choice and into the CORRECT choice. There was ZERO pressure in ANY/ALL of our dealings with JJ. More
by 3Pointer
April 22, 2015
My Best Car Buying Experience What a happy day! I started researching cars last January and settled on a Camry as my first choice. Of all the dealers in this area (from Williamsb What a happy day! I started researching cars last January and settled on a Camry as my first choice. Of all the dealers in this area (from Williamsburg to Virginia Beach) I most enjoyed the helpfulness of the people at Gloucester Toyota. We talked on the phone several times and my every question was answered. I also got the price I asked for and the model I had chosen - all I had to do was drive up this morning and all would be ready. And it was!!! I was met by Tommy Wheat as soon as I drove onto the lot. He took me to the office and brought the beautiful silver Camry around for me to see. He carefully explained every device and also answered all of my questions. After letting me drive around the neighborhood he began the paperwork. It was such a pleasurable experience. I had actually been dreading the whole procedure but Tommy was so pleasant and patient. He made sure I understood every step of the process and that I understood how to use everything in the car. When the sale was completed and before I left the lot he again reviewed what I needed to know. I am most grateful to him for all of his help and for making this my very best car buying experience ever! Thanks Tommy. More
by grannieannie
April 12, 2015
2014 Nissan Xterra S 4x4 Enjoyed my time at Gloucester Toyota buying my new car the salesman JJ was a great guy and very helpful. Thank you very much John & Debby Absher Enjoyed my time at Gloucester Toyota buying my new car the salesman JJ was a great guy and very helpful. Thank you very much John & Debby Absher More
by jabsherjr
Employees Worked With
James "JJ" Johnson Sales Representative, James "JJ" Johnson
March 24, 2015
Best Car Buying Experience For a young first time buyer, they helped with everything they could and went out of their way just to make sure I got what I needed. I will deffinite For a young first time buyer, they helped with everything they could and went out of their way just to make sure I got what I needed. I will deffinitely go back and purchase another car when I need it. More
by Nikkij
