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Gloucester Toyota

Gloucester, VA

4.9
473 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years. At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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6357 George Washington Memorial Hwy

Gloucester, VA

23061

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Showing 473 reviews

January 20, 2016

Three Toyota"s owner! I own three Toyota vehicles...one for work, one for pleasure, and the oldest a 1997 Four-Runner we just can't seem to let go. Toyota is an excellent More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lee Hollingsworth
December 24, 2015

very positive experience I have had bad experiences in the past with salesmen and arrived feeling very cautious. "JJ" Johnson made the whole experience comfortable and I left More

by Vashti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Earman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James "JJ" Johnson
November 21, 2015

Very good experience!! My wife and I had researched a new Avalon for a few months now and even though all dealerships have basically the same products the difference is in t More

by BBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Wheat, James "JJ" Johnson
November 14, 2015

The best car buying experience ever!!!! I HATE to buy cars. I was looking for a car for my daughter who is just starting to drive. I researched for weeks, and had a list of cars, dealershi More

by Ms. Turner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams, James "JJ" Johnson
November 06, 2015

Can't believe it! I came to this dealership in hopes of driving away a 4 door truck. And i did!! I was looking for what I thought to be impossible. And they really bent More

by ramatranga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams, Neal Wheat, Gene "Cottontop" Brundege
November 02, 2015

worst car buying experience ever! I have never been so disrespected and insulted as I was by this place! I was lied to Neal Wheat the finance manager and he lied his boss about me and More

by adpredneck
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 02, 2015 -

Gloucester Toyota responded

I'm sorry you were unhappy with your experience over the weekend. I understand you wanted to take delivery the day we received the check and did not want to wait 2-3 business days. Because we received a third party, hand written check from an out of state bank, our policy is to allow a few days for the check to clear our bank.

October 05, 2015

Great experience We had a great experience buying a used Toyota Highlander AWD with Blake Jones. Easy process and we are so excited about our new car! More

by klfarley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Jones
September 28, 2015

Great experience I don't buy a new car very often, but Blake Jones made it easy for me to purchase my new RAV4. He even found rewards in my Toyota Rewards Card that I More

by BlueberryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Jones
September 22, 2015

Excellent ,Blake Jones was Great! Blake Jones ,was Great.My experience was by far the best I've ever had from buying a new vechicle.I felt at ease with Blake and he was very helpful wi More

by Jhartrav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Jones
September 19, 2015

Excellent Experience Tommy Wheat represented the dealership very well. He was receptive to my needs and very knowledgeable about Toyota products. I was very happy to do bu More

by Schnurr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Wheat, Tommy Wheat
Sep 20, 2015 -

Gloucester Toyota responded

Thank you Jason and welcome back. I enjoyed working with you again and look forward to serving you for years to come.

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