Gloucester Toyota

Wonderful experience! My boyfriend and I purchased a car yesterday with the help of James "JJ" Johnson! He was a great deal of help, very honest, and overall a pleasure to My boyfriend and I purchased a car yesterday with the help of James "JJ" Johnson! He was a great deal of help, very honest, and overall a pleasure to do business with! He took his time over the two day experience and put us first. Along with JJ, the rest of the staff was friendly and made you feel right at home. I would most definitely recommend buying a car at this location, ask for JJ and he will take care of you! More

Unprofessional and rude I took my 2007 Toyota Tacoma to this dealership to have 3 recalls taken care of. When I got my truck back, my husband noticed that the compound they p I took my 2007 Toyota Tacoma to this dealership to have 3 recalls taken care of. When I got my truck back, my husband noticed that the compound they put underneath the truck was all over the sides and wheels. He took it back to have this cleaned up. When my husband brought the truck back to me, I noticed the passenger side rain guard was broken and put back together with scotch tape. When we confronted them about this, the said we couldn't prove they did it and they absolutely wouldn't replace it. The issue isn't really the rain guard, it's the fact they lied about it and then tried to hide it the way my toddler would. Good old scotch tape. More

Three Toyotas in Three years! We found exactly what we were looking for at Gloucester Toyota. Blake was very knowledgeable and helpful when choosing our pre-owned 2013 Toyota Venz We found exactly what we were looking for at Gloucester Toyota. Blake was very knowledgeable and helpful when choosing our pre-owned 2013 Toyota Venza. This is the second car we have purchased with Blake and our daughter purchased a Four Runner with Blake also in the last three years. We are very happy with our buying experience with Blake at Gloucester Toyota! More

Best Car Buying Experience ever! We found the pre-owned Toyota Venza that we had been looking for online at Gloucester Toyota. They have a special Internet price, a really great deal, We found the pre-owned Toyota Venza that we had been looking for online at Gloucester Toyota. They have a special Internet price, a really great deal, so we sent them a message to say we were coming. Anne responded promptly. J.J. Johnson met us at the door when we arrived, let us test drive the vehicle and walked us through every phase of the purchase. There was absolutely no pressure or hard sell of any add-ons at any stage of the purchase. We were very impressed with J.J.'s patience, professionalism, and most of all, his integrity. Thanks, J.J.! The 2013 vehicle with under 40K miles is like new - it was a perfect fit for us. We have enjoyed driving our "new" vehicle for over a month now and have been pleased with a couple follow-up visits as well. We are always treated fairly and with respect and courtesy. More

Three Toyota"s owner! I own three Toyota vehicles...one for work, one for pleasure, and the oldest a 1997 Four-Runner we just can't seem to let go. Toyota is an excellent I own three Toyota vehicles...one for work, one for pleasure, and the oldest a 1997 Four-Runner we just can't seem to let go. Toyota is an excellent product and Gloucester Toyota is an excellent dealership! Doug Updike, service manager; Lee Hollinsworth, parts department; and Holly in service; have kept my vehicles running for years! Each employee at the dealership goes above and beyond serving the customers. I highly recommend Gloucester Toyota! More

very positive experience I have had bad experiences in the past with salesmen and arrived feeling very cautious. "JJ" Johnson made the whole experience comfortable and I left I have had bad experiences in the past with salesmen and arrived feeling very cautious. "JJ" Johnson made the whole experience comfortable and I left having purchased a car I feel is perfect for me at a cost that was reasonable and payments within my budget. More

Very good experience!! My wife and I had researched a new Avalon for a few months now and even though all dealerships have basically the same products the difference is in t My wife and I had researched a new Avalon for a few months now and even though all dealerships have basically the same products the difference is in the employees. I have purchased many vehicles at Gloucester Toyota and have always been pleased with the service and price. This time we were helped by Mr. James "JJ" Johnson and he was wonderful. From the time we walked in until we drove off with a new vehicle he did everything possible to meet our needs. He was very helpful in explaining the features of the vehicle and helping us understand the rebates. I would recommend Gloucester Toyota to anyone considering buying a Toyota product and it is people such as JJ that give them an excellent name. More

The best car buying experience ever!!!! I HATE to buy cars. I was looking for a car for my daughter who is just starting to drive. I researched for weeks, and had a list of cars, dealershi I HATE to buy cars. I was looking for a car for my daughter who is just starting to drive. I researched for weeks, and had a list of cars, dealerships, CARFAX reports ... you name it, I had it. On the internet, Gloucester Toyota Scion appeared to have the best pricing, so I figured I would try after several local dealerships did not really seem to be doing it for me. I arrived at 5 (closing at 6) and a very nice gentleman (JJ Johnson) came out to great me. I told him I wanted a used RAV4, and showed him my list. He immediately made me feel comfortable and took me to the car that was on top of my list. We did a test drive, and it was like being with a family friend. The car was perfect, and so was the sales person. He didn't try to close, push me to purchase, nothing like you experience with most car sales people. We got back, and I said this is it! JJ made me feel so at ease with the car and my decision. I was then treated to the best true close ever with John Williams. He guided me through the warranty process, but again no pressure. At Gloucester Toyota, you feel like you are dealing with family ... the kind you like to have Thanksgiving dinner with! I am so glad I drove the 45 miles to Gloucester, and will do it whenever I have a need for a car! Please go visit them! You won't be disappointed. More

Can't believe it! I came to this dealership in hopes of driving away a 4 door truck. And i did!! I was looking for what I thought to be impossible. And they really bent I came to this dealership in hopes of driving away a 4 door truck. And i did!! I was looking for what I thought to be impossible. And they really bent over backwards to make it work for me. I'm only paying a little more than I needed.... and I mean a little. Gene "cotton top" Brundege was my sales rep. Whom I spoke to a few days prior to going back to buy the truck. He was by no means pushy and was more than willing to listen to me and to work with sales manager Neal Wheat and business manager John Williams to find the financing I needed without running my credit through every bank out there. Everyone there is super nice and easy going with a relaxing atmosphere. I would most certainly recommend anyone to shop for their next Toyota at this dealership. I know I will return when it comes time to get my wife or myself our next Toyota. More