Gloucester Toyota
Gloucester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Three Toyota"s owner! I own three Toyota vehicles...one for work, one for pleasure, and the oldest a 1997 Four-Runner we just can't seem to let go. Toyota is an excellent I own three Toyota vehicles...one for work, one for pleasure, and the oldest a 1997 Four-Runner we just can't seem to let go. Toyota is an excellent product and Gloucester Toyota is an excellent dealership! Doug Updike, service manager; Lee Hollinsworth, parts department; and Holly in service; have kept my vehicles running for years! Each employee at the dealership goes above and beyond serving the customers. I highly recommend Gloucester Toyota! More
very positive experience I have had bad experiences in the past with salesmen and arrived feeling very cautious. "JJ" Johnson made the whole experience comfortable and I left I have had bad experiences in the past with salesmen and arrived feeling very cautious. "JJ" Johnson made the whole experience comfortable and I left having purchased a car I feel is perfect for me at a cost that was reasonable and payments within my budget. More
Very good experience!! My wife and I had researched a new Avalon for a few months now and even though all dealerships have basically the same products the difference is in t My wife and I had researched a new Avalon for a few months now and even though all dealerships have basically the same products the difference is in the employees. I have purchased many vehicles at Gloucester Toyota and have always been pleased with the service and price. This time we were helped by Mr. James "JJ" Johnson and he was wonderful. From the time we walked in until we drove off with a new vehicle he did everything possible to meet our needs. He was very helpful in explaining the features of the vehicle and helping us understand the rebates. I would recommend Gloucester Toyota to anyone considering buying a Toyota product and it is people such as JJ that give them an excellent name. More
The best car buying experience ever!!!! I HATE to buy cars. I was looking for a car for my daughter who is just starting to drive. I researched for weeks, and had a list of cars, dealershi I HATE to buy cars. I was looking for a car for my daughter who is just starting to drive. I researched for weeks, and had a list of cars, dealerships, CARFAX reports ... you name it, I had it. On the internet, Gloucester Toyota Scion appeared to have the best pricing, so I figured I would try after several local dealerships did not really seem to be doing it for me. I arrived at 5 (closing at 6) and a very nice gentleman (JJ Johnson) came out to great me. I told him I wanted a used RAV4, and showed him my list. He immediately made me feel comfortable and took me to the car that was on top of my list. We did a test drive, and it was like being with a family friend. The car was perfect, and so was the sales person. He didn't try to close, push me to purchase, nothing like you experience with most car sales people. We got back, and I said this is it! JJ made me feel so at ease with the car and my decision. I was then treated to the best true close ever with John Williams. He guided me through the warranty process, but again no pressure. At Gloucester Toyota, you feel like you are dealing with family ... the kind you like to have Thanksgiving dinner with! I am so glad I drove the 45 miles to Gloucester, and will do it whenever I have a need for a car! Please go visit them! You won't be disappointed. More
Can't believe it! I came to this dealership in hopes of driving away a 4 door truck. And i did!! I was looking for what I thought to be impossible. And they really bent I came to this dealership in hopes of driving away a 4 door truck. And i did!! I was looking for what I thought to be impossible. And they really bent over backwards to make it work for me. I'm only paying a little more than I needed.... and I mean a little. Gene "cotton top" Brundege was my sales rep. Whom I spoke to a few days prior to going back to buy the truck. He was by no means pushy and was more than willing to listen to me and to work with sales manager Neal Wheat and business manager John Williams to find the financing I needed without running my credit through every bank out there. Everyone there is super nice and easy going with a relaxing atmosphere. I would most certainly recommend anyone to shop for their next Toyota at this dealership. I know I will return when it comes time to get my wife or myself our next Toyota. More
worst car buying experience ever! I have never been so disrespected and insulted as I was by this place! I was lied to Neal Wheat the finance manager and he lied his boss about me and I have never been so disrespected and insulted as I was by this place! I was lied to Neal Wheat the finance manager and he lied his boss about me and I have the email to prove it! It was clear from day 1 that Neal did not want to make the sale and even with a $57,000 check in his hand he still did not want to make the sale because he bold face lied about the check and returned the check with no explanation! Of course he went to his boss and lied about everything to cover his xxx and I can prove it! So, Neal has the support of the General Manager Steve, who acted if I was the one who was lying but that's ok because they both can explain and lie of course to the owner on why they missed on a $57,000 deal! I wouldn't go back to Gloucester Toyota now if they gave me the truck and I will be glad to write this review to every internet based dealer review I can. Plus, I am going to go right down the street to another dealer and get a much better deal so thank you Neal for saving me almost 60 grand and giving me the opportunity to go somewhere else to get a much better deal. So, if you want to be disrespected to, lied to, lied on, and mis treated like no other dealership can...please, come here and ask for Neal Wheat! More
Great experience We had a great experience buying a used Toyota Highlander AWD with Blake Jones. Easy process and we are so excited about our new car! We had a great experience buying a used Toyota Highlander AWD with Blake Jones. Easy process and we are so excited about our new car! More
Great experience I don't buy a new car very often, but Blake Jones made it easy for me to purchase my new RAV4. He even found rewards in my Toyota Rewards Card that I I don't buy a new car very often, but Blake Jones made it easy for me to purchase my new RAV4. He even found rewards in my Toyota Rewards Card that I wasn't aware of could be used toward the purchase price. Good service, good people, good place to buy a car. More
Excellent ,Blake Jones was Great! Blake Jones ,was Great.My experience was by far the best I've ever had from buying a new vechicle.I felt at ease with Blake and he was very helpful wi Blake Jones ,was Great.My experience was by far the best I've ever had from buying a new vechicle.I felt at ease with Blake and he was very helpful with all aspects of my buying experience. I wounderstand definitely recommend Blake and the dealership to others.I was referred to Blake from my sister who also bought a new vechicle from him .Extremely pleasked with my New Rav4. Thank you BLAKE JONES Best Jean Hart More
Excellent Experience Tommy Wheat represented the dealership very well. He was receptive to my needs and very knowledgeable about Toyota products. I was very happy to do bu Tommy Wheat represented the dealership very well. He was receptive to my needs and very knowledgeable about Toyota products. I was very happy to do business with Gloucester Toyota for the second time and look forward to doing business with them in the future. I highly recommend this dealership! More