Gloucester Toyota
Gloucester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 460 reviews
Outstanding Customer Service I drove into Gloucester Toyota after having been appraised by a law enforcement professional that I had a rear break light that was not working. I was I drove into Gloucester Toyota after having been appraised by a law enforcement professional that I had a rear break light that was not working. I was in a terrible time crunch situation, having to pick up my daughter within the next 30-minutes. Justin was simply awesome, and that is putting it mildly. He immediately checked the light, took off the cover, pulled out the burnt out bulb, sent me to the parts department (also awesome folks!) and installed the new bulb personally. I was out of there within 15-minutes of my arrival! All I can say is that Gloucester Toyota has a great manager in Justin and they will get my business in the future! I wholeheartedly and without reservation would recommend anyone and everyone to utilize the Gloucester Toyota Service Department. More
Tommy was very helpful and nice Tommy answered every question I had about the car with full detail and I would recommend Gloucester Toyota to anybody! Neal was also very helpful with Tommy answered every question I had about the car with full detail and I would recommend Gloucester Toyota to anybody! Neal was also very helpful with the financing options and went over each one with me since this was my first vehicle purchase. More
Flawless inspection Justin did a wonderful job scheduling a state inspection at the earliest available appointment at my fault of short notice. The service technicians b Justin did a wonderful job scheduling a state inspection at the earliest available appointment at my fault of short notice. The service technicians began service on time and did not delay the completion. Very impressed with the high level of service and highly recommend Toyota to everyone. More
Tommy was very friendly Like the rest of the country hoping to get a lower price, but everyone was very friendly. I would recommend to others looking for a vehicle. Like the rest of the country hoping to get a lower price, but everyone was very friendly. I would recommend to others looking for a vehicle. More
Easiest purchase I've ever had Gloucester Toyota and Tommy Wheat was excellent to purchase my new Toyota Highlander! He explained everything about my new vehicle. It was the quicke Gloucester Toyota and Tommy Wheat was excellent to purchase my new Toyota Highlander! He explained everything about my new vehicle. It was the quickest time I've ever purchased a car! I highly recommend Gloucester Toyota! More
Quick and Easy Purchase My wife and I stopped in to test drive some vehicles and drove off the lot with the exact car we wanted. I really appreciate that I was not pressured My wife and I stopped in to test drive some vehicles and drove off the lot with the exact car we wanted. I really appreciate that I was not pressured into purchasing a specific vehicle or buying additional options. Tommy was very knowledgeable of every vehicle on the lot and was able to answer any question that I had. He took extra time to run over every feature of my new vehicle. Purchasing my new car was quick and easy. I'll be back for maintenance and to purchase another one when the time is right. More
Nearly killed my family Bought four new michelins and headed for North Carolina. Highway driving. By New Bern funny noise. Pulled into New Bern Toyota and found right front t Bought four new michelins and headed for North Carolina. Highway driving. By New Bern funny noise. Pulled into New Bern Toyota and found right front tire had three lugs MISSING and the last two loose. Right front tire minutes from flying off at highway speeds. Called the dealer. Left messages. No response. Martin Lucas More
Dodge Journey Tommy made our day today! He made sure we were in a vehicle that fit our needs. Very personable! They will certainly get my return business! Tommy made our day today! He made sure we were in a vehicle that fit our needs. Very personable! They will certainly get my return business! More
Great Experience I enjoyed the opportunity to purchase a 2013 Toyota Avalon from Gloucester Toyota. My salesperson, J. "JJ" Johnson was knowledgeable, friendly, and a I enjoyed the opportunity to purchase a 2013 Toyota Avalon from Gloucester Toyota. My salesperson, J. "JJ" Johnson was knowledgeable, friendly, and a true professional. His attention to detail was remarkable! I highly recommend him if you visit Gloucester Toyota! More
Excellent experience buying a new vehicle Gloucester Toyota made the car-buying experience pleasant and stress free. All the people I worked with were friendly, knowledgeable, and low-pressur Gloucester Toyota made the car-buying experience pleasant and stress free. All the people I worked with were friendly, knowledgeable, and low-pressure. Cecil Keemer spent a lot of time with us and was exceptionally helpful and knowledgeable. It was a pleasure to work with him. More