Gloucester Toyota
Gloucester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Best Car-buying Experience Ever This was at least our 17h car purchase and stands above all others in ease, friendliness of service, honest input and a genuine customer focus. I did This was at least our 17h car purchase and stands above all others in ease, friendliness of service, honest input and a genuine customer focus. I did not feel pushed during any phase of the buy, was given plenty of time to test drive (and re test drive) vehicles that were of interest, and discuss pros and cons. Tommy listened to my concerns and desires and applied those to possible car candidates. he arranged the financing options, ensuring the best rates and made appointments to meet my schedule as I prepared to move west. I cannot say enough about Tommy and his genuine care and level of assistance without any of the typical pushiness that is expected when buying a car. Thia was the case through the entire process, and I was in and out of financing in record time. Cameron was wonderful there!! I would highly recommend Tommy and Gloucester Toyota for any car buying needs!! More
Wonderful car buying experience! I had a wonderful car buying experience with Tommy at Gloucester Toyota! They were quick, not pushy at all and were able to help me with this importan I had a wonderful car buying experience with Tommy at Gloucester Toyota! They were quick, not pushy at all and were able to help me with this important purchase. I will definitely be back when I’m ready to purchase another vehicle. More
At home feeling First let me start by saying I called Tommy Wheat at 9am Friday morning told him what I was interested in. I was at the dealership by 10am. The whole First let me start by saying I called Tommy Wheat at 9am Friday morning told him what I was interested in. I was at the dealership by 10am. The whole process was so easy and everyone I came in contact was so friendly. I will do business with them again. One note....take a sweater when you go in Jeff's office it's cold. Thought you might like that Jeff. Again thanks again awesome experience. More
A great no hassle experience After visiting several other dealers, including Carmax while looking for a new (to us) used car, we came to Tommy at Gloucester Toyota. Attentive cus After visiting several other dealers, including Carmax while looking for a new (to us) used car, we came to Tommy at Gloucester Toyota. Attentive customer service and friendly personalities all around - a nice break from the 'usual' car dealer/salesman runaround. The price we agreed upon was honest and straightforward and was a fair deal all around. We have already, and will continue to refer others to Tommy at Gloucester Toyota. More
Internet price I was in contact with Anne Earman, their internet sales manager. Despite being close to finish a sale with another dealer I asked her for an "out of t I was in contact with Anne Earman, their internet sales manager. Despite being close to finish a sale with another dealer I asked her for an "out of the door" price and she was very fast to reply and gave me a price which was about $500 better. No pressure, her price was good until the end of the month. I contacted the other dealer where I had done all my test drives and surprisingly they matched the price so I bought the car. I only did it to be fair to the sales person who worked with me. I explained this to Anne and she understood and did not have a problem with that. I think this is quite remarkable and shows real customer care. Next time I will shop at Gloucester Toyota first. More
Great Service on my Toyota I have had several visits to this dealership for service on my Toyota. They are very helpful and go out of their way to accommodate my schedule for r I have had several visits to this dealership for service on my Toyota. They are very helpful and go out of their way to accommodate my schedule for routine service. The waiting room is small but comfortable and the staff in the office who take your payment are also very helpful and friendly. I have been used several other dealerships throughout the years and Gloucester Toyota might not be the biggest, but it is my favorite! More
Great experience buying our first family vehicle! The buying process was made very easy!! Very pleasant experience and we enjoyed the staff. Would come here again if we are in need of another vehicle. The buying process was made very easy!! Very pleasant experience and we enjoyed the staff. Would come here again if we are in need of another vehicle. Very organized More
Great over all! Very helpful and friendly can keep a conversation while waiting for paper work to be complete over all great experience and made it as fast as possibl Very helpful and friendly can keep a conversation while waiting for paper work to be complete over all great experience and made it as fast as possible for me! This is the second car I bought from here and it is so convenient! More
Service I can Trust I bought my Camry from Gloucester Toyota in 2002 and have taken it there for all its maintenance, repairs and inspections. The work has been complete I bought my Camry from Gloucester Toyota in 2002 and have taken it there for all its maintenance, repairs and inspections. The work has been completed timely and well and the cost has been reasonable. As a woman who doesn't know much about cars, it's important to have a place you can trust. And long-time employee, Holly, is the face of Gloucester Toyota to me. She is upbeat, knowledgeable, and a pleasure to work with. I actually enjoy calling to make appointments. More
Courteous, friendly hometown service I brought my 2014 Camry in with foreboding. The transmission seemed to be going bad. I was informed that the warranty was extended because of a fact I brought my 2014 Camry in with foreboding. The transmission seemed to be going bad. I was informed that the warranty was extended because of a factory problem with the torque converter and the problem would be fixed under warranty. Very good news. They also told me my car would be ready to pick up on Thursday and it was ready Wednesday at noon. Everyone was kind and friendly and attentive. I couldn't ask for a more positive experience. More