Gloucester Toyota
Gloucester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great Service on my Toyota I have had several visits to this dealership for service on my Toyota. They are very helpful and go out of their way to accommodate my schedule for r I have had several visits to this dealership for service on my Toyota. They are very helpful and go out of their way to accommodate my schedule for routine service. The waiting room is small but comfortable and the staff in the office who take your payment are also very helpful and friendly. I have been used several other dealerships throughout the years and Gloucester Toyota might not be the biggest, but it is my favorite! More
Great experience buying our first family vehicle! The buying process was made very easy!! Very pleasant experience and we enjoyed the staff. Would come here again if we are in need of another vehicle. The buying process was made very easy!! Very pleasant experience and we enjoyed the staff. Would come here again if we are in need of another vehicle. Very organized More
Great over all! Very helpful and friendly can keep a conversation while waiting for paper work to be complete over all great experience and made it as fast as possibl Very helpful and friendly can keep a conversation while waiting for paper work to be complete over all great experience and made it as fast as possible for me! This is the second car I bought from here and it is so convenient! More
Service I can Trust I bought my Camry from Gloucester Toyota in 2002 and have taken it there for all its maintenance, repairs and inspections. The work has been complete I bought my Camry from Gloucester Toyota in 2002 and have taken it there for all its maintenance, repairs and inspections. The work has been completed timely and well and the cost has been reasonable. As a woman who doesn't know much about cars, it's important to have a place you can trust. And long-time employee, Holly, is the face of Gloucester Toyota to me. She is upbeat, knowledgeable, and a pleasure to work with. I actually enjoy calling to make appointments. More
Courteous, friendly hometown service I brought my 2014 Camry in with foreboding. The transmission seemed to be going bad. I was informed that the warranty was extended because of a fact I brought my 2014 Camry in with foreboding. The transmission seemed to be going bad. I was informed that the warranty was extended because of a factory problem with the torque converter and the problem would be fixed under warranty. Very good news. They also told me my car would be ready to pick up on Thursday and it was ready Wednesday at noon. Everyone was kind and friendly and attentive. I couldn't ask for a more positive experience. More
Repair dented bumper while in for service of recall notice "Randy" repaired my dented bumper on our 2006 Sequoia without charge; awesome service & customer concern!! Above & beyond service resulting from my i "Randy" repaired my dented bumper on our 2006 Sequoia without charge; awesome service & customer concern!! Above & beyond service resulting from my inquiry re: how I could access affected area! Outstanding customer service at G.T. Friendly, professional, helpful employees in service and sales department! More
Not treated fairly The service manager was rude and pretty much called me a liar . I will never return here again due to his unprofessional attitude and unwillingness to The service manager was rude and pretty much called me a liar . I will never return here again due to his unprofessional attitude and unwillingness to admit that his team did not preform their duties . More
Good experience Salesman was very considerate of my special needs. He was honest, fair, and to the point. It was a pleasant experience. He went the extra mile in h Salesman was very considerate of my special needs. He was honest, fair, and to the point. It was a pleasant experience. He went the extra mile in helping me and I feel he gave me a very good deal. More
Repair of driver-side sun visor The sun visor on our 2013 Prius has come loose and hangs down on two separate occasions. On this most recent repair the dealership was very prompt an The sun visor on our 2013 Prius has come loose and hangs down on two separate occasions. On this most recent repair the dealership was very prompt and efficient, made the repair without an appointment and didn't charge us. Holly and Justin are exceptional employees and a pleasure to deal with. Haven't experienced service like this from other dealerships. More
Service Department I have owned my Toyota Camry for 3 years and have visited the service department many times for required maintenance. Holly and Justin have been very I have owned my Toyota Camry for 3 years and have visited the service department many times for required maintenance. Holly and Justin have been very helpful. They are pleasant, knowledgeable, and go out of their way to help; They are assets to the Gloucester Toyota team. More