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Gloucester Toyota
Gloucester, VA
472 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 472 reviews
March 20, 2024
Taylor Powell is the best salesman. He was professional, responsive, and handled the ordering of my car perfectly and kept me up to date on when it would arrive. He is amazing and woul He was professional, responsive, and handled the ordering of my car perfectly and kept me up to date on when it would arrive. He is amazing and would recommend him highly. The whole staff was professional, courteous, patient and had everything ready when I purchased the car. I look forward to having it serviced there and could not be happier with my new car. More
by ajensen127
Employees Worked With
March 19, 2024
Don Parks is a great salesman to do business with. Treated us with great respect and handled the business very professionally. I cannot say enough about the customer service that the entire team displ Treated us with great respect and handled the business very professionally. I cannot say enough about the customer service that the entire team displayed during the process of purchasing our car. More
by barrett8411
March 12, 2024
Prompt reliable service friendly and courteous Always discuss service plan before proceeding with any service discuss service plan before proceeding with any service More
by johnjmccarthy3
March 02, 2024
Very courteous service will Inform of the service vehicle was Repaired in a timely manner, My trust will use the dealership again was Repaired in a timely manner, My trust will use the dealership again More
by msouth59
Employees Worked With
February 28, 2024
The customer service has been really good. The car is ready when they say it will be. The car is ready when they say it will be. More
by Jubeca
February 25, 2024
A recent service checkup was going to take 2. 5 hours because i added a wheel alignment and a vehicle recall service. The service department was kind enough to take me to and later pick me up, at 5 hours because i added a wheel alignment and a vehicle recall service. The service department was kind enough to take me to and later pick me up, at a local wellness/exercise center, so i could make better use of my time. Thank you. More
by js
Employees Worked With
February 21, 2024
All the staff at the dealership were friendly and knowledgeable. The work was done in a timely manner. knowledgeable. The work was done in a timely manner. More
by r.goodloe
Employees Worked With
February 21, 2024
We were treated as family! They were fair, honest, and willing to deal! We were given a fair price and quick paperwork! Very easy to work with! Highly recommended!! They were fair, honest, and willing to deal! We were given a fair price and quick paperwork! Very easy to work with! Highly recommended!! More
by Zionsake621
February 17, 2024
This is the second car we have purchased from this dealership. Very pleased with the service and sales. dealership. Very pleased with the service and sales. More
by mitchemdale
February 16, 2024
Tyler Jones made my most recent vehicle purchase as efficient and painless and I could have every hoped. I've always dreaded the vehicle purchasing process and can say with certainty that I would have efficient and painless and I could have every hoped. I've always dreaded the vehicle purchasing process and can say with certainty that I would have no hesitance to work with Tyler again. Great Job! More
by saltman241
