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Gloucester Toyota
Gloucester, VA
475 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 475 reviews
April 12, 2024
Service was complete and fast. Scheduling my appointment was easy and worked well with my schedule. Staff members are friendly and helpful. Scheduling my appointment was easy and worked well with my schedule. Staff members are friendly and helpful. More
by mcheresnowsky
April 12, 2024
Justin and Holly are always very courteous, and they keep you informed on your vehicle. The service department treats you like a person not a number and have always been very personable to me. you informed on your vehicle. The service department treats you like a person not a number and have always been very personable to me. More
by eelmer3
April 02, 2024
Outstanding service and support from Cameron and Taylor Powell. Very friendly and helpful. Appreciate you Powell. Very friendly and helpful. Appreciate you More
by Julie
March 20, 2024
Taylor Powell is the best salesman. He was professional, responsive, and handled the ordering of my car perfectly and kept me up to date on when it would arrive. He is amazing and woul He was professional, responsive, and handled the ordering of my car perfectly and kept me up to date on when it would arrive. He is amazing and would recommend him highly. The whole staff was professional, courteous, patient and had everything ready when I purchased the car. I look forward to having it serviced there and could not be happier with my new car. More
by ajensen127
Employees Worked With
March 19, 2024
Don Parks is a great salesman to do business with. Treated us with great respect and handled the business very professionally. I cannot say enough about the customer service that the entire team displ Treated us with great respect and handled the business very professionally. I cannot say enough about the customer service that the entire team displayed during the process of purchasing our car. More
by barrett8411
March 12, 2024
Prompt reliable service friendly and courteous Always discuss service plan before proceeding with any service discuss service plan before proceeding with any service More
by johnjmccarthy3
March 02, 2024
Very courteous service will Inform of the service vehicle was Repaired in a timely manner, My trust will use the dealership again was Repaired in a timely manner, My trust will use the dealership again More
by msouth59
Employees Worked With
February 28, 2024
The customer service has been really good. The car is ready when they say it will be. The car is ready when they say it will be. More
by Jubeca
February 25, 2024
A recent service checkup was going to take 2. 5 hours because i added a wheel alignment and a vehicle recall service. The service department was kind enough to take me to and later pick me up, at 5 hours because i added a wheel alignment and a vehicle recall service. The service department was kind enough to take me to and later pick me up, at a local wellness/exercise center, so i could make better use of my time. Thank you. More
by js
Employees Worked With
February 21, 2024
All the staff at the dealership were friendly and knowledgeable. The work was done in a timely manner. knowledgeable. The work was done in a timely manner. More
by r.goodloe
Employees Worked With
