Gloucester Toyota

Accurate and car was ready & waiting for us to test drive it Not a pushy dealership. Car description was accurate and salesperson & manager were very helpful. After we purchased car the finance manager was also Not a pushy dealership. Car description was accurate and salesperson & manager were very helpful. After we purchased car the finance manager was also very informative. More

Best car buying experience we have ever had...no joke! The staff was genuine, knowledgeable, personable and helpful. They treated us like they really cared about us and worked to exactly meet our needs. Th The staff was genuine, knowledgeable, personable and helpful. They treated us like they really cared about us and worked to exactly meet our needs. That is not the same experience we had at some of the big-box dealerships in Chesapeake. Gloucester Toyota is our dealership for all of our future vehicle needs. We are grateful to have had the good fortune to take our business there. Completely worth the drive and time spent. THANK YOU Gloucester Toyota! More

Most pleasant auto purchase ever! Best experience with purchasing a vehicle ever. Buying a vehicle has always been a headache, but Gloucester Toyota was amazing. We worked with Cecil a Best experience with purchasing a vehicle ever. Buying a vehicle has always been a headache, but Gloucester Toyota was amazing. We worked with Cecil and he made the entire process so pleasant. There was no pressure or hassle and the communication was outstanding. Staff was friendly/courteous and they went out of their way to ensure we were completely satisfied. Service after the purchase was great. They called to ensure everything with the vehicle was to my liking and provided me with the add ons I requested. Highly recommend Gloucester Toyota. More

Great Experience, No BS This was one of the easiest car purchase ever. Great people, nice to work with. No pressure. Easy to negotiate with!! I would highly recommend! This was one of the easiest car purchase ever. Great people, nice to work with. No pressure. Easy to negotiate with!! I would highly recommend! More

Great car buying experience! Keith was extremely knowledgeable and pleasant. He worked very hard at getting the exact car we were looking for! He excels at customer service! We hi Keith was extremely knowledgeable and pleasant. He worked very hard at getting the exact car we were looking for! He excels at customer service! We highly recommend him and the dealership! More

A pleasure to work with. My dealings with Gloucester Toyota was great, and Kiana Tyler was a pleasure to work with. As a matter of fact all the personal I dealt with ther My dealings with Gloucester Toyota was great, and Kiana Tyler was a pleasure to work with. As a matter of fact all the personal I dealt with there were nice and very helpful. My 89 year old Mother remarked how nice all of the staff were. Keep up the good work More

Great Deal/Shady Dealership Let me start with the positive: I got a great deal, and I do love my new to me car. Now for the negative: I knew more about the car than the sale Let me start with the positive: I got a great deal, and I do love my new to me car. Now for the negative: I knew more about the car than the sales-person did, even though we showed up with an appointment to see this particular vehicle. They lied and ripped me off on my trade-in! Told me my car was in rough shape, and under valued it by several thousand dollars. Had to argue with them for several hours to get a fair price for it. That vehicle that was in such rough shape, and would need " a significant amount of reconditioning" was listed on their lot the following week with out so much a a decent washing.... for $4000 more than, which is at the high end for that vehicle in good condition. Furthermore, they were rude once they realized that we were not going to take the low-ball offer they first threw at us. Pulled out of the dealership, and realized the gas-tank was on empty. After they told my husband they were taking it to prep it and fill it up. I've never left a dealership with a car with the gas light on before. Car was Dirty There was dirt under the back hatch and went to wash it and found that there wasn't a cent of wax on the car. I spent a significant amount of time doing the cleaning and waxing of a car, that really should have been done by the dealership Even with the good deal I got, I would advise steering clear of this place, it has just left me with a bad impression. More

Like family They treat you like family and give great advice. Tommy has been a family friend of mine for years but I know he would treat any other person the same They treat you like family and give great advice. Tommy has been a family friend of mine for years but I know he would treat any other person the same as he treated me. Awesome experience all around! More

Honest dealership with great cars! I'm very pleased with how this dealership treated me. They were fair with prices and their cars are in great shape! Keith was my sales guy and he was I'm very pleased with how this dealership treated me. They were fair with prices and their cars are in great shape! Keith was my sales guy and he was very nice and knowledgeable. I highly recommend them! More