Gloucester Toyota

I am happy The sales associated were able to reach an agreement that met all of the requirements of the deal I wanted to make.I am very pleased. The sales associated were able to reach an agreement that met all of the requirements of the deal I wanted to make.I am very pleased. More

We had already heard good reviews about Gloucester Toyota and when we went in we were happy with everything. The purchase was processed in a timely manner and Cecil Keemer was very friendly and helpful. Than and when we went in we were happy with everything. The purchase was processed in a timely manner and Cecil Keemer was very friendly and helpful. Thank you! Tee’s family. Williamsburg VA More

Everyone was very friendly and helpful. Steve helped me find a great car at a great price. I would definitely recommend going to Gloucester Toyota if you are looking for a vehicle and excellent customer se find a great car at a great price. I would definitely recommend going to Gloucester Toyota if you are looking for a vehicle and excellent customer service. More

Everyone was very nice and helpful, really helped us out a lot. Would definitely recommend them to anyone!! No pushy salesmen like other places!! A+ a lot. Would definitely recommend them to anyone!! No pushy salesmen like other places!! A+ More

Tyler was very helpful and made the purchase of a used vehicle for my son go very smoothly. It was worth the drive from the southside. vehicle for my son go very smoothly. It was worth the drive from the southside. More

I had a very good experience with Blake. He was very up front and honest I feel. He didn’t feel like the normal, “tell you what you want to hear” salesman. He wasn’t pushy and made me feel like he actually front and honest I feel. He didn’t feel like the normal, “tell you what you want to hear” salesman. He wasn’t pushy and made me feel like he actually listened to what I was looking for. Brian was great too. Now, on to why I rated it 3-stars. I bought a 2017 Tacoma TRD Off-Road. Beautiful truck, I am so pleased with it so far. However, when I took it for a test-drive I immediately smelled a cat odor. The seats were frayed from where it looked like a cat had clawed at it. (which was an easy fix with a depiller from Amazon), the windshield had a chip in it and when I brought it up, I was told it was sealed by the dealership and if it spidered, it was on a 1-year Warranty. The heated seats do not work, (thank god I caught it during the test drive because I was told it was an $800 part) I had a friend who bought a vehicle from them the same day I did, and they said their vehicle also had a odor in it. The vehicle also did not have any floor mats, not even factory. I was told some would be put in and they weren’t. None of the above is necessarily Blake’s fault, thats why he gets 5-stars. I feel like whoever acquires the used vehicles doesn’t do a very good job of inspecting them prior to putting them on the lot. The seats could have been shampooed, the windshield replaced, and if they did a thorough check when they first bought the vehicle they would’ve found the heated seats didn’t work. As I said, I am thankful I found it before I bought it because then it would’ve been my responsibility to fix. Ive only had the vehicle about 2 weeks, and it makes me nervous about what else is defective that I just haven’t found yet. So overall, I enjoyed my experience at Gloucester Toyota and would recommend them to my friends or family. However, I would caution them to do their own look over of the vehicle to ensure they aren’t blindsided. More

Good experience Good experience, quick, convenient and no hassle. Explained to Cecil what I was looking for, he listened, understood and proceeded to look for vehicl Good experience, quick, convenient and no hassle. Explained to Cecil what I was looking for, he listened, understood and proceeded to look for vehicles of my liking. More

great service very healthful very accommodating they are very healthful friendly staff very professional would definitely recommend them good selction of vehicles needed a ride to dealership came an they are very healthful friendly staff very professional would definitely recommend them good selction of vehicles needed a ride to dealership came and picked me up More

We went to look at used 4 Runners and ended up with a New 4Runner! We received excellent customer service! Steve was great and very knowledgeable! 4Runner! We received excellent customer service! Steve was great and very knowledgeable! More

my experience from start to finish was excellent! i did not feel pressured to purchase at all. everyone so so nice and i got the perfect car for me!! not feel pressured to purchase at all. everyone so so nice and i got the perfect car for me!! More