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Gloucester Toyota
Gloucester, VA
473 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 473 reviews
May 23, 2024
Went in for service on my new truck and the service department was excellent as well as the cashier department was excellent as well as the cashier More
by jeffco4
May 23, 2024
Very nice people quick to help service was wonderful and it wasn’t long of a wait if u have a Toyota I highly recommend these guys it wasn’t long of a wait if u have a Toyota I highly recommend these guys More
by christophercbland
Employees Worked With
May 13, 2024
Very efficient and kept me updated on what was happening with my car in a timely manner. with my car in a timely manner. More
by plrobinson828
May 08, 2024
Every time I’ve taken my car to Gloucester Toyota, they have always been honest, and most places nowadays try to get over or try to pull something so that’s why I bring my car here. have always been honest, and most places nowadays try to get over or try to pull something so that’s why I bring my car here. More
by Sharon2020
Employees Worked With
May 04, 2024
I caught an Uber to come 174 miles to buy a car. Taylor is the best. Upfront, honest, caring and sincere. No games or gimmicks. Honest pricing. I'm 41 and this was my 5th car I have financed, and th Taylor is the best. Upfront, honest, caring and sincere. No games or gimmicks. Honest pricing. I'm 41 and this was my 5th car I have financed, and this was by far the best experience. I don't do a lot of reviews, but trust me, go see Taylor. I passed by so many Toyota dealerships just to get to this one in order to work with him after I read his glowing reviews. More
by blarrievalentino
May 03, 2024
Prompt good service started and completed as promised. Good people. “Write at least 15 words” Good people. “Write at least 15 words” More
by estraz
April 27, 2024
Really good purchase experience with the salesman Taylor. He’s personable, listening skills are great. Close process was smooth although I was paying cash with no trade so I did expect a fast close. He’s personable, listening skills are great. Close process was smooth although I was paying cash with no trade so I did expect a fast close. More
by Lgerylo
April 12, 2024
Work done quickly. Holly kept me informed of the status of oil inspection and tire rotation work. Easy checkout to pay bill. Have used this dealership for over ten y Holly kept me informed of the status of oil inspection and tire rotation work. Easy checkout to pay bill. Have used this dealership for over ten years and they are consistently good. More
by dftrlt
Employees Worked With
April 12, 2024
Service was complete and fast. Scheduling my appointment was easy and worked well with my schedule. Staff members are friendly and helpful. Scheduling my appointment was easy and worked well with my schedule. Staff members are friendly and helpful. More
by mcheresnowsky
April 12, 2024
Justin and Holly are always very courteous, and they keep you informed on your vehicle. The service department treats you like a person not a number and have always been very personable to me. you informed on your vehicle. The service department treats you like a person not a number and have always been very personable to me. More
by eelmer3
