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Gloucester Toyota

Gloucester, VA

4.9
479 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years. At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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6357 George Washington Memorial Hwy

Gloucester, VA

23061

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Showing 479 reviews

May 01, 2021

By far the best service and dealership around! This is the only dealership we deal with!!! Awesome customer service!!!! Third car purchase from Gloucester Toyota and couldn’t be happier!!! More

by shayes0903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Sewell
May 13, 2021 -

Gloucester Toyota responded

Thank you for the 5 Star Review! Love your new Toyota.

April 30, 2021

They always give me great service. I have never had any issues. I feel I can trust them and very reasonable. I always go back. More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shirley Winter
May 01, 2021 -

Gloucester Toyota responded

Marie, thank you for taking time to leave us a review.

April 28, 2021

Great technician and service writer’s that always have time to explain and help you understand services and breakdown between parts and labor very lucky to have such great service in such a small town More

by Howardkowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady in the cashiers office is always so nice and kind
May 01, 2021 -

Gloucester Toyota responded

Thank you! I will share your comments with Holly and Justin. I know they appreciate the kind words.

April 25, 2021

Thank you everyone that helped us we really enjoyed your help with getting our highlander y’all was the most helpful and professionals that anyone can ask for and to Mr. Steve Norwood I would like to thank More

by huger_corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gloucester Toyota responded

Thank you for taking time to leave us a review! I hope you enjoy your new car for years to come.

April 23, 2021

Very helpful and caring. Relaxed atmosphere and most important not high pressured They seem to be interested in the people not just the sale. They were very busy too More

by lopezsal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don was also helpful
Apr 27, 2021 -

Gloucester Toyota responded

Thanks you for the kind words.

April 23, 2021

Great service with no pressure. I highly recommend Tyler and Gloucester Toyota. Every thing went smoothly and I am very satisfied with the value I received. I will come back to buy another Toyota. More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
Apr 27, 2021 -

Gloucester Toyota responded

Thank you Liz. I hope you are enjoying your new car. Please feel free to call Tyler is you have any questions.

April 21, 2021

Tyler wasn't pushy and was very easy to work with. The dealership overall had a friendly atmosphere and we had a pleasant experience overall. More

by britneycurtis1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Jones
Apr 27, 2021 -

Gloucester Toyota responded

Thank you for the review. Please feel free to call Tyler if you have any questions about your new car.

April 15, 2021

Simple. Hands down, best dealership on the PENINSULA! From the moment you step foot on the lot to leaving, you are helped every step of the way. Never felt pressured at any point and everyone was just wo More

by Mayanrodriguez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gloucester Toyota responded

Thanks! Don't hesitate to call Steve if you have any questions about your new SUV.

April 11, 2021

Super friendly staff, and willing to work with your financial needs, would recommend to anyone buying a new vehicle. Thanks Gloucester Toyota. Love our new ride More

by DeAlba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Apr 27, 2021 -

Gloucester Toyota responded

Nice Tacoma. Thank you for leaving us a review.

March 28, 2021

What a fantastic experience! Everyone was friendly and attentive. I went in knowing what I wanted. Tyler Jones and the rest of the crew delivered beyond my expectations! I couldn’t be happier getting out More

by Elisabethshanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Jones
Apr 27, 2021 -

Gloucester Toyota responded

Thank you for leaving us a review. Feel free to call Tyler if you have any questions about your new car.

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