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Gloucester Toyota
Gloucester, VA
479 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 479 reviews
October 18, 2021
Ceicel, Brian and Jeff were professional, friendly,knowledgeable, no pressure sales tactics. Empressed by overall appearance of dealership. friendly,knowledgeable, no pressure sales tactics. Empressed by overall appearance of dealership. More
by dcchef
October 09, 2021
In for a recall, quick courteous fast and short wait. Nice service dept. Easy to make and reschedule appt. would recommend this dealership for service needs. Always friendly helpful service department! Nice service dept. Easy to make and reschedule appt. would recommend this dealership for service needs. Always friendly helpful service department! More
by Lewh1014
Employees Worked With
October 05, 2021
Friendly,fast service Always east to make appointments and the updates on what car needed are great. A pleasure to do business with Gloucester Toyota. and the updates on what car needed are great. A pleasure to do business with Gloucester Toyota. More
by Happy customer
October 03, 2021
Steve was awesome!! He was very helpful, I will definitely be recommending him to people. definitely be recommending him to people. More
by Shaebeauty196
Employees Worked With
September 30, 2021
The Service Department has been really helpful when I brought my 2021 Tacoma Truck in for any any work. All the people in the Service Department has been really friendly and gone out of their way to he brought my 2021 Tacoma Truck in for any any work. All the people in the Service Department has been really friendly and gone out of their way to help me. Thanks Doug and your team. Jim More
by Jim
Employees Worked With
Other Employees :
Service Department Doug, Shirley Winter
September 29, 2021
Very professional dealer service. Appointment was right on time. Friendly staff. Easy to make appointments. on time. Friendly staff. Easy to make appointments. More
by scott
September 15, 2021
We were welcomed online by Anne who told us we what they had in stock we discussed our interest and organized our visit the next day. We were welcomed before we got through the door by Tyler who proceeded t had in stock we discussed our interest and organized our visit the next day. We were welcomed before we got through the door by Tyler who proceeded to take us for out to drive the vehicle. They then organized our trade in and financing and sent paperwork to dmv for us quickly and we felt safely considering our COVID world right now. Couldn’t say enough good things about the experience. We ordered a second vehicle while we were there because they had been so wonderful. Met the service team. All round vey positive experience. More
by Ruth.p.green
September 14, 2021
I had a great time buying my car at Gloucester Toyota. Staff was friendly and fun. I felt like they treated me fairly and walked away feeling like I got a good deal. Thanks to Tyler, Brian, Jeff and the g Staff was friendly and fun. I felt like they treated me fairly and walked away feeling like I got a good deal. Thanks to Tyler, Brian, Jeff and the gang for everything! More
by Rita T
Employees Worked With
Other Employees :
The detailing crew , Carter Hartley, Tyler Jones
September 11, 2021
Fast, courteous, professional and helpful. Tyler went the extra mile for us, made sure the car was full of gas and ready to go for us. Best service I've had at a dealership. the extra mile for us, made sure the car was full of gas and ready to go for us. Best service I've had at a dealership. More
by Sspeidell
Employees Worked With
Tyler Jones
September 10, 2021
Good experience everything was smooth and easy. From sales to Management to finance everyone was a real pleasure to work with and I would recommend! sales to Management to finance everyone was a real pleasure to work with and I would recommend! More
by Bryce
