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Gloucester Toyota
Gloucester, VA
490 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 490 reviews
February 08, 2025
Very friendly (dog friendly as well) salesperson, Devin Rogers, as well as manager Jeff. Knowledgeable and informative, and not high pressure. Easy to work with and definitely would buy from them again. Rogers, as well as manager Jeff. Knowledgeable and informative, and not high pressure. Easy to work with and definitely would buy from them again. More
by Mcdowneydoc
February 04, 2025
People were friendly and helpful, and the salesman was very knowledgeable about the car I was buying. He was not the least bit pushy...let the car sell itself. very knowledgeable about the car I was buying. He was not the least bit pushy...let the car sell itself. More
by croberts28
Employees Worked With
Taylor Powell
January 21, 2025
I had a great experience at Gloucester Toyota. It was quick and painless. Our salesman, Tyler was very professional and friendly. It was quick and painless. Our salesman, Tyler was very professional and friendly. More
by Toddski
January 16, 2025
Great customer service. My salesmen really was great. I will go back if I need another vehicle. I feel valued at this dealership 4 th vehicle we have bought from this salesm My salesmen really was great. I will go back if I need another vehicle. I feel valued at this dealership 4 th vehicle we have bought from this salesman More
by dmcinnis96
January 07, 2025
Everyone was helpful and friendly. Dave was fun to work with and John worked to help my monthly payment manageable. Both easy to talk to. So people get 5 stars Here’s a big problem Dave was fun to work with and John worked to help my monthly payment manageable. Both easy to talk to. So people get 5 stars Here’s a big problem: the ladies room is very nasty and needs complete renovation. Bathroom facilities don’t get any stars at all. More
by d.neveux711
December 31, 2024
My dealing with Doug Updike in the service department and Taylor Powell in the sales department were great experiences. The general manager and F & I people were also wonderful to deal with. I would highly Taylor Powell in the sales department were great experiences. The general manager and F & I people were also wonderful to deal with. I would highly recommend them. More
by fendrick
December 18, 2024
Got me in and out as stated. Friendly staff and they kept me informed about the progress of the repair. Friendly staff and they kept me informed about the progress of the repair. More
by tmbrownsmbrown
September 18, 2024
I just purchased my second Toyota from this dealership. The first was June 2022 and was a 2022 Toyota Tacoma. My sales man was Taylor Powell and Cameron the manager. My second purchase on September 16, 202 The first was June 2022 and was a 2022 Toyota Tacoma. My sales man was Taylor Powell and Cameron the manager. My second purchase on September 16, 2024 was a 2024 Toyota Tundra and to my luck I was able to work with Taylor again and Cameron which are both great guys and in my opinion assets to Gloucester Toyota. Both times I’ve purchased vehicles from them it has been a very easy and hassle free process. I highly recommend them if anyone is looking for a new Toyota or used vehicle. Thanks again Taylor and Cameron. More
by SCOTTMARSHALL0710
September 03, 2024
Dave was helpful and knowledge with our purchase. He and his team worked quickly to get us on our way in our new vehicle. We will definitely refer our friends, it's worth the drive. He and his team worked quickly to get us on our way in our new vehicle. We will definitely refer our friends, it's worth the drive. More
by Amandapc11
