Gloucester Toyota
Gloucester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Easy to make an appointment, staff is very kind and friendly. Been using this dealership for over 10 years, love them. friendly. Been using this dealership for over 10 years, love them. More
I worked with Anne, Tyler and Greg today. All were very helpful and a pleasure to do business with! 10/10 would recommend. We'll be back! helpful and a pleasure to do business with! 10/10 would recommend. We'll be back! More
Tyler was wonderful to work with and took great care of us! Thank you for getting us into our dream car us! Thank you for getting us into our dream car More
The dealership was very well organized and friendly. Very fast buying my vehicle The salesman was friendly. fast buying my vehicle The salesman was friendly. More
Friendly and professional, excellent knowledge of the Tundra and seemed invested in providing excellent customer service. Tundra and seemed invested in providing excellent customer service. More
From beginning to end the process was pleasant. Let me just say I do not like the dealer/car buying experience. But this one was different. Anne in internet sales started the process when I called. She wa just say I do not like the dealer/car buying experience. But this one was different. Anne in internet sales started the process when I called. She was terrific. She set me up with Tyler Jones when I arrived. I explained to him what I was looking for and without hesitation, he made it happen. Tyler will be my go to guy for car purchases from here on out. He will also be who I refer my friends and family to. He was very professional and had me in and out in no time. Last the finance guy Jeff. Another very personable guy who was great to work with. People make a business. Gloucester Toyota has some really good people working there! More
Within a few weeks of purchasing our used Toyota Camry from this dealership it was clear we'd made a mistake. We bought the car for our son to use for swim practice, and one morning, driving his "new" ca from this dealership it was clear we'd made a mistake. We bought the car for our son to use for swim practice, and one morning, driving his "new" car, he calls us from the side of the road. Turns out his radiator was leaking, which resulted from the cooling system not being serviced. Our mechanic could tell instantly that the dealership had never serviced it, and when I asked Glouscester Toyota about it, they said it was working fine so they left it, and then said I should have bought the warranty. Here's the thing, we paid a premium price for a used Toyota from a Toyota dealership where they were supposed to have made sure it was ok. Cooling system is due for a service at 60,000 miles. The mileage was 80,000 when we bought it. They chose to cut corners instead of protect their buyer. To add insult to injury, the car now stinks. Turns out they put enough freshener in the car to hide that it belonged to a heavy smoker. And, they patched at least 3 cigarette burns in the car, as the patches continue to fall out, I'm wondering how many more I'll find. If you don't want to end up on the side of the road, just weeks after purchasing you car, or if you want a car that has been properly maintained, or if you want a car that has been inspected, serviced and repaired, BUY ELSEWHERE. I called the dealership and gave them to opportunity to make this right, they chose not to do so. I hope you read this, and I hope it gives you pause, please do yourself a favor, BUY ELSEWHERE. More
Staff is very friendly and fast. Every experience I have had at Gloucester Toyota has been great! had at Gloucester Toyota has been great! More