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Gloucester Toyota

Gloucester, VA

4.9
472 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years. At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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6357 George Washington Memorial Hwy

Gloucester, VA

23061

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Showing 472 reviews

July 17, 2022

Service or sales, the best in the business for all things cars. I plan to be a loyal customer. More

by andrewtjones12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2022

Treat me fine when I’m there and service is good. In and out in short amount of time. More

by River285
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

Excellent service. My sales rep Tyler was so helpful and knew everything I wanted to know about the vehicle I was interested in. I highly recommend to anyone looking More

by hellono107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Jones, Angela Hastings
June 26, 2022

I have been very pleased with the service department over the years. Prices are reasonable and I have never felt that they are trying to sell unnecessary repairs to my vehicle. I highly recommend Gloucester More

by AlanS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shirley Winter
June 15, 2022

Always an excellent experience dealing with Gloucester Toyota. The service team starting with Holly and ending with the cashier are always pleasant to deal with. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

They did a great job and took care of my needs in a timely and professional manner More

by reneron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shirley Winter
June 07, 2022

Steve Norwood was great and so was the overall experience and the rest of the staff. Thank you. I love my new car. More

by Amaraharbour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Not much selection for new cars. Service was quick and easy. The young man who assisted me throughout the process, was knowledgeable and friendly. More

by Hdewey63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gloucester Toyota responded

Thank you for taking time to leave us a review. I'm sorry we did not earn a 5 star rating. Unfortunately, there is a shortage of new cars in America and it has affected our vehicle selection. We are happy to request a vehicle for you from Toyota and will our best to get it as soon as it's available.

May 22, 2022

Don was amazing in helping us purchase our 2022 Tacoma TRD Sport. Friendly and very helpful. More

by Ronwatsonjr19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Parks
May 14, 2022

They were polite. They gave me money saving options. They accurately estimated the time it would take. More

by mariokarenand3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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