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Gloucester Toyota
Gloucester, VA
476 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 476 reviews
December 21, 2022
I have all our service on our Venza and. Lexus here. Always friendly, always timely always informative! Lexus here. Always friendly, always timely always informative! More
by scottspence51
October 28, 2022
Everyone in the service dept are super nice. Even the salesmen when they know they can’t sell you a new car! Even the salesmen when they know they can’t sell you a new car! More
by teri
Employees Worked With
October 25, 2022
Service staff and a cashier were very helpful and expedient. I would recommend them anytime expedient. I would recommend them anytime More
by rford7c
October 21, 2022
Service center handled my car and inspection in an excellent manner. I thank them very much. excellent manner. I thank them very much. More
by rpatteson
Employees Worked With
October 14, 2022
From beginning to end the entire team was extremely helpful. Brian, Steve, and Bev - thank you for making this such an easy process. We love our new-used car! helpful. Brian, Steve, and Bev - thank you for making this such an easy process. We love our new-used car! More
by Nancy.smith211@yahoo.com
Employees Worked With
Other Employees :
Bev Teichs, Angela Hastings
September 30, 2022
Love this dealership, the people that work here are the best, personable, honest, and thorough. I don’t mind the 30 minute drive, I think it’s worth it for the peace of mind. best, personable, honest, and thorough. I don’t mind the 30 minute drive, I think it’s worth it for the peace of mind. More
by robin.m.paladino
Employees Worked With
September 24, 2022
Super excited about my car, Steve was super helpful, he kept in communication with me during the entire process everyone else there was helpful and I would recommend this dealership to others. kept in communication with me during the entire process everyone else there was helpful and I would recommend this dealership to others. More
by snakey23603
Employees Worked With
September 22, 2022
Good work with a good team all around. I know when they deliver good quality work I know when they deliver good quality work More
by Legalee
Employees Worked With
September 13, 2022
Literally the worst auto dealer experience I’ve ever had, and the worst customer service in the last 25 years. Misinformation, missed information, employees with attitudes, and blaming me for things not enti and the worst customer service in the last 25 years. Misinformation, missed information, employees with attitudes, and blaming me for things not entirely my fault. Absolutely no compassion or flexibility shown even though there was a death in my immediate family. Went and met with the manager in person. Lots promised. Still await any action or apologies- and multiple employees owe us one. More
by TB
August 18, 2022
Thanks, y'all make the process easy and pleasant. Professional, friendly, efficient, trustworthy, honest. Elaine Professional, friendly, efficient, trustworthy, honest. Elaine More
by harp2Him
Employees Worked With
