Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gloucester Toyota
Gloucester, VA
476 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 476 reviews
March 05, 2023
They were polite and welcoming. Steve was very professional and helpful walking us through the buying process. I would recommend to others to go there to buy their next car. I will Steve was very professional and helpful walking us through the buying process. I would recommend to others to go there to buy their next car. I will be back to buy my next one as well More
by raymondbean1987@gmail.com
March 04, 2023
Friendly service, knowledgeable, reliable, fast, thorough, reasonably priced, local, etc etc etc etc etc etc. thorough, reasonably priced, local, etc etc etc etc etc etc. More
by sandebech
Employees Worked With
March 03, 2023
Easy peasy! I had limited time for an oil change and a refinance of my Camry lease. I had to attend a funeral and needed to be out of there in two hours. It was I had limited time for an oil change and a refinance of my Camry lease. I had to attend a funeral and needed to be out of there in two hours. It was less than two. More
by Sally austin
Employees Worked With
Doug Updike , John Ripoli
February 11, 2023
Exceptional customer service throughout the entire purchase process. The staff are friendly and knowledgeable. Highly recommend Gloucester Toyota. purchase process. The staff are friendly and knowledgeable. Highly recommend Gloucester Toyota. More
by Kat
February 10, 2023
This dealership has an excellent service department! Holly is wonderful as are the parts department & the cashier is a sweetheart. Holly is wonderful as are the parts department & the cashier is a sweetheart. More
by mrsgoldstar
Employees Worked With
January 27, 2023
Gloucester Toyota Service personnel, Holly and Justinn, have always looked out for me with my auto service needs. They are like family - doing work that's needed and advising me of future service needs. have always looked out for me with my auto service needs. They are like family - doing work that's needed and advising me of future service needs. Therefore, I can plan my expenses accordingly. They are definitely assets for Toyota. I trust them not to suggest things that are not needed. I have a friend dealing with an out of town dealer who advises her to do out of ordinary things be done. I'm assuming to increase their ticket costs. I can always call Holly or Justin and get their trusted advice. Always my go to people!!!! More
by cathybarefoot
January 01, 2023
Friendly and deliver on their estimated completion times. Great communication. and Quality workmanship. Excellent staff team. Great communication. and Quality workmanship. Excellent staff team. More
by Keith109677
Employees Worked With
December 30, 2022
The service department is excellent. I have been dealing with Justin and Holly for years. They always are professional and well informed. They do a great job. I have been dealing with Justin and Holly for years. They always are professional and well informed. They do a great job. More
by billy.coleman.11144
December 22, 2022
Excellent service and their greeting was very pleasant. I am very, very impressed with their speedy response to your needs I am very, very impressed with their speedy response to your needs More
by dlkues
