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Gloucester Toyota
Gloucester, VA
472 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 472 reviews
February 10, 2023
This dealership has an excellent service department! Holly is wonderful as are the parts department & the cashier is a sweetheart. Holly is wonderful as are the parts department & the cashier is a sweetheart. More
by mrsgoldstar
Employees Worked With
January 27, 2023
Gloucester Toyota Service personnel, Holly and Justinn, have always looked out for me with my auto service needs. They are like family - doing work that's needed and advising me of future service needs. have always looked out for me with my auto service needs. They are like family - doing work that's needed and advising me of future service needs. Therefore, I can plan my expenses accordingly. They are definitely assets for Toyota. I trust them not to suggest things that are not needed. I have a friend dealing with an out of town dealer who advises her to do out of ordinary things be done. I'm assuming to increase their ticket costs. I can always call Holly or Justin and get their trusted advice. Always my go to people!!!! More
by cathybarefoot
January 01, 2023
Friendly and deliver on their estimated completion times. Great communication. and Quality workmanship. Excellent staff team. Great communication. and Quality workmanship. Excellent staff team. More
by Keith109677
Employees Worked With
December 30, 2022
The service department is excellent. I have been dealing with Justin and Holly for years. They always are professional and well informed. They do a great job. I have been dealing with Justin and Holly for years. They always are professional and well informed. They do a great job. More
by billy.coleman.11144
December 22, 2022
Excellent service and their greeting was very pleasant. I am very, very impressed with their speedy response to your needs I am very, very impressed with their speedy response to your needs More
by dlkues
December 21, 2022
I have all our service on our Venza and. Lexus here. Always friendly, always timely always informative! Lexus here. Always friendly, always timely always informative! More
by scottspence51
October 28, 2022
Everyone in the service dept are super nice. Even the salesmen when they know they can’t sell you a new car! Even the salesmen when they know they can’t sell you a new car! More
by teri
Employees Worked With
October 25, 2022
Service staff and a cashier were very helpful and expedient. I would recommend them anytime expedient. I would recommend them anytime More
by rford7c
October 21, 2022
Service center handled my car and inspection in an excellent manner. I thank them very much. excellent manner. I thank them very much. More
by rpatteson
Employees Worked With
