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Gloucester Toyota
Gloucester, VA
472 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 472 reviews
March 31, 2023
The employees are very professional, friendly & courteous! I have personally found every person, that I’ve dealt with, at the dealership to be top notch. courteous! I have personally found every person, that I’ve dealt with, at the dealership to be top notch. More
by Katie
March 28, 2023
Staff is very helpful and courteous. They provide excellent prompt service every time. I have purchased two vehicles from Gloucester Toyota and will likely make my next purchase there ag They provide excellent prompt service every time. I have purchased two vehicles from Gloucester Toyota and will likely make my next purchase there again. Very pleased. More
by JP
March 27, 2023
Gloucester Toyota sold me a Camry in 2016 and they’ve serviced it ever since. Though I don’t live on that side of the York River, I continue to go there because I trust their care of my car. They check e serviced it ever since. Though I don’t live on that side of the York River, I continue to go there because I trust their care of my car. They check everything, answer questions and are extremely helpful. Everyone who works there is friendly and I’m happy to drive the extra miles to have them work on my car. More
by MLM
March 15, 2023
Justin in service is always very helpful and keeps us aware of our service progress throughout the day. aware of our service progress throughout the day. More
by Flipflopzgirl
Employees Worked With
March 11, 2023
Good experience. Fun, efficient people to work with. They treated us fine even though we bought a Ford. 👍 Fun, efficient people to work with. They treated us fine even though we bought a Ford. 👍 More
by mnmhart75
March 05, 2023
All personal was help ful and respect full. Explained and went over contracts and information about car. Explained and went over contracts and information about car. More
by Jean 15250
March 05, 2023
They were polite and welcoming. Steve was very professional and helpful walking us through the buying process. I would recommend to others to go there to buy their next car. I will Steve was very professional and helpful walking us through the buying process. I would recommend to others to go there to buy their next car. I will be back to buy my next one as well More
by raymondbean1987@gmail.com
March 04, 2023
Friendly service, knowledgeable, reliable, fast, thorough, reasonably priced, local, etc etc etc etc etc etc. thorough, reasonably priced, local, etc etc etc etc etc etc. More
by sandebech
Employees Worked With
March 03, 2023
Easy peasy! I had limited time for an oil change and a refinance of my Camry lease. I had to attend a funeral and needed to be out of there in two hours. It was I had limited time for an oil change and a refinance of my Camry lease. I had to attend a funeral and needed to be out of there in two hours. It was less than two. More
by Sally austin
Employees Worked With
Doug Updike , John Ripoli
February 11, 2023
Exceptional customer service throughout the entire purchase process. The staff are friendly and knowledgeable. Highly recommend Gloucester Toyota. purchase process. The staff are friendly and knowledgeable. Highly recommend Gloucester Toyota. More
by Kat
