Gloucester Toyota

Good customer service and patient . They followed up on my visit with a concerned phone call and text. They followed up on my visit with a concerned phone call and text. More

Hassle free, friendly, professional, easy to work with and honest. This was one of our best experiences with a dealership. We drove over an hour to the dealership even though there were 3 others to choose and honest. This was one of our best experiences with a dealership. We drove over an hour to the dealership even though there were 3 others to choose from in Richmond VA because of our inital phone interaction with the sales departament. Well worth the drive.. More

It was not bad at all I think it’s went well not bad for the time we were there the time we were there More

Very helpful and patient! They are determined to get you into a car! The staff are all really understanding and friendly They are determined to get you into a car! The staff are all really understanding and friendly More

The staff were all very pleasant, the financing process was smooth and efficient, and the car was as advertised was smooth and efficient, and the car was as advertised More

I stopped in the Gloucester Toyota on Saturday afternoon, a beautiful day after all the cold and bad weather. I found myself possibly needing a new car in a very limited time. I was driving a Lexus but had d a beautiful day after all the cold and bad weather. I found myself possibly needing a new car in a very limited time. I was driving a Lexus but had decided I wanted to try a Toyota. The Toyota Dealership was so much closer to me than the Lexus Dealership. What a wonderful experience. Taylor came out immediately and asked if he could help us and he did. My daughter, her boyfriend and I were shown around. We came in to look at one car but ended up liking the Land Cruiser Highlander. Taylor was very knowledgeable, friendly and courteous. We couldn't have asked for a better experience. I called Taylor on Monday and asked if he was available to sell a car and I arrived 45 minutes later. Everything went smoothly with no problems. I was then off to finance, and Jeff Flynn did an excellent job. Friendly, Courteous and Knowledgeable. Everything when through smoothly here and I was out in no time! I look forward to having Gloucester Toyota as my dealership. I see only good things in the future. I met several of the other staff members and they all appear to have the same work ethic. Thank you all. Rebecca More

Ours was an internet sale, but the car was prepped beautifully when it arrived and the sales staff was very thorough in describing features and how to work them when we picked the car up. beautifully when it arrived and the sales staff was very thorough in describing features and how to work them when we picked the car up. More

We had a very good experience every time we went in, which was 5 times. We had to see what was available and what fit our needs. The sales people were most helpful. which was 5 times. We had to see what was available and what fit our needs. The sales people were most helpful. More

Ive use their service department for over a decade to keep my Lexus running. Its like a dealer quality mom and pop operation to me. Reasonably priced, excellent work and Holly and the reservation crew a keep my Lexus running. Its like a dealer quality mom and pop operation to me. Reasonably priced, excellent work and Holly and the reservation crew are easy to communicate with, flexible and answer their phones. More

Very friendly (dog friendly as well) salesperson, Devin Rogers, as well as manager Jeff. Knowledgeable and informative, and not high pressure. Easy to work with and definitely would buy from them again. Rogers, as well as manager Jeff. Knowledgeable and informative, and not high pressure. Easy to work with and definitely would buy from them again. More