Global Auto Mall

Awesome service The sales person(Guy Harris) was awesome he was really patient and understanding as to what I was looking for...it was my first time buying a car and The sales person(Guy Harris) was awesome he was really patient and understanding as to what I was looking for...it was my first time buying a car and I was a Little naive but he walked me through it and everything worked out fabulously... :) More

Overall experience was satisfactory I understand that htis is a process that takes time but I still think that being there for 4+ hours is excessive. Work on cutting to the chase and al I understand that htis is a process that takes time but I still think that being there for 4+ hours is excessive. Work on cutting to the chase and alot less haggling over price and what it takes to get the car. Fewer trips to whomever the decision maker is would really speed this process. More

What for my refund At the time of closing, was realized that the purchase was too high, as the DMV costs were not estimated correctly. I was assured that I would be ref At the time of closing, was realized that the purchase was too high, as the DMV costs were not estimated correctly. I was assured that I would be refunded the difference, via a Check Request from the Sales Rep Manager, however, I have not received the funds, nor have I been provided a straight answer on when the refund will be coming. Hence, I can not provide a 5 star rating More

Great car buying experience I definitely would like to recommend this dealership. They greeted you even from the parking lot and did not employ aggressive selling tactics. Just I definitely would like to recommend this dealership. They greeted you even from the parking lot and did not employ aggressive selling tactics. Just being professional and answer our questions patiently..Fully Satisfied. More

Great over all experience I purchased a 2015 wrangler unlimited from Abigail Smith. She was extremely knowledgable about the jeep features including the warranty and knew the d I purchased a 2015 wrangler unlimited from Abigail Smith. She was extremely knowledgable about the jeep features including the warranty and knew the dealer inventory and was willing to find another vehicle if they didn't have one on the lot that met my requirements. The process to purchase was simple and straight forward and I was treated with respect while there. To ensure I was satisfied, they even switched out my hard and soft tops without an appointment. I would definitely buy another car there! I had visited another Jeep dealer first and Global automall was far superior in terms of overall experience. More

Great experience I had a great experience at Global Hyundai. The sales person Julio Ruiz went above and beyond his duties. He sat with us and - like an old friend will I had a great experience at Global Hyundai. The sales person Julio Ruiz went above and beyond his duties. He sat with us and - like an old friend will do- helped us to address our needs. This sales person is a great example of professionalism in your industry. More

Lured in with false information and lies. My husband and I decided to visit Global Automall last night in search of a 2015 Kia Soul ! This dealer is connected with Costco so we filled out the My husband and I decided to visit Global Automall last night in search of a 2015 Kia Soul ! This dealer is connected with Costco so we filled out the information about what car we wanted and the dealership contacted us. During my husband's interaction with with the sales rep over the phone she gave him a quote for the soul after taking the information again about the model and features we wanted. That is two times the dealership was told what we were looking for - exact make, year, color, and features. When we arrived at the dealership we were approached by G.Champion. He was pushy from the start. Instead of listening to my husband ask his question he proceeds to cut him off to introduce himself and start a sale. When we finally tell him why we are there he finds the sales rep. my husband spoke to over the phone and she passes us over to Mr. Champion. Once again - this being the third time - I tell him what we are looking for and he has the print out from previous interactions. He goes to get the car and brings back one not in the color I want. I told him I wanted any of 3 colors and he proceeds to bring one that does not match then says he can get a good deal on the car since it is not the color we want. We decide to hear him out and wait for a quote. 30 minutes pass as we wait for a quote. When he returns, not only is it higher than we were quoted over the phone, but he is trying to pass the manufacturer rebates off as the money we are saving, when we would get those anyway. Upon closer inspection my husband realizes that the write up is for a Soul + not the !. To which Mr. Champion responds that they do not have any ! in stock. The Finance manager then comes out and says he can order in the ! and still give us the costco deal, but that price is 3k higher than what we were quoted over the phone as well. We were told that they quoted us for the wrong car. I spent 3 hours in that dealership while they tried to pull the wool over our eyes. If this is how you treat potential customers you will lose business. Had you had the car we wanted there was a good chance I could convince my husband to buy that night. instead you lost our sale plus any potential ones you could have made by lying to us instead of telling the truth and letting us leave your time open to other sales. More

Great car, great dealer More like dealing with friends than with sales people. Vinny moyo was great, finance department was top notch not pushey service department is always More like dealing with friends than with sales people. Vinny moyo was great, finance department was top notch not pushey service department is always great. Nice people. More

Highly recommended! Friendly staff and environment. It felt like all the employees were happy there and wanted to help the customers. I really felt cared for and had a w Friendly staff and environment. It felt like all the employees were happy there and wanted to help the customers. I really felt cared for and had a wonderful experience thus far! More

5 STARS for Bill Bloom, Douglas Shendell, and the Svc Dept Amazing Experience! Quick and professional service! Thanks Doug (Sales) for all the extra effort! Thank You to Bill Bloom...your generosity and appre Amazing Experience! Quick and professional service! Thanks Doug (Sales) for all the extra effort! Thank You to Bill Bloom...your generosity and appreciation is remarkable! More