Global Auto Mall

MUST READ!! Currently I am a rising senior at Rutgers University trying to fulfill an Astrophysics and computer Science major along with a math minor, while being Currently I am a rising senior at Rutgers University trying to fulfill an Astrophysics and computer Science major along with a math minor, while being a commuter. In addition I had to fulfill many financial obligations at home. I mentioned this, to show that I am always busy and not easily scammed. The reason I went to the dealership was because I was involved in a no fault car accident, after I brought the NEW car a month ago. I encountered many financial difficulties so I went ahead and looked into a more cost friendly decisions When I first entered the dealership I wasn't sure that I would buy a used car, especially the Hyundai Elantra. It was very cost friendly but that threw me off. But then I met SAMMY CHOW. He was very helpful through out the process, very informative and knowledgeable. It wasn't like I was communicating with a salesman, but with a very close friend. He made me feel very comfortable during the process, plus he didn't pressure me unlike other places. He explained diligently how the 100K warranty works as well as the roadside service,  introduced me to workers from the service department, and even went through the hassle with me to try different cars. In addition he guided me through the carfax and the different checkpoints made by the dealership dor each individual cars. Once I agreeded to purchase the car, I was directed to CARLOS SILVA, worker in the finance department. He went through many lengths to explain the different part of the warranty (bumper to bumper coverage, powertrain warranty and Gap insurance) and the benefits extending the warranty. He advised me the smart and right choice to make, due to the fact that it is a used car and that I did have a large sum as down payment. During the payment proccess, I handed over the check issued by the insurance company. However many many complications arose. Since the check included 2 people not 1, they couldn't accept it unless both are present. Based on financial difficulties after the accident I didnt have sufficent funds in my account. However they allowed me to complete the sales agreement if I wrote a check and he would wait a week for the money to transfer. After I successfully completed the transaction, the bank mentioned that the check would take 2 weeks to process such a large amount. I swiftly noticed Carlos, and mentioned that it wouldn't be a problem. If I were to buy another car or recommend anyone, I would 100% recommend SAMMY CHOW and CARLOS  SILVA doubt in mind. They are exceptionally  knowledgeable and friendly. -Navi Chio More

New Sante Fe Sport Purchase Sammy Chow was very attentive and made sure I understood all the various details about buying the car, and the mechanics and features of the car itsel Sammy Chow was very attentive and made sure I understood all the various details about buying the car, and the mechanics and features of the car itself. I feel I received a fair deal on my trade-in, and left with a new car at the price I was anticipating that I would spend. More

Great Service and Honest! These guys were the best. Helped me out and gave me fair pricing right off the bat. They helped me find the perfect car for me and it went pretty quic These guys were the best. Helped me out and gave me fair pricing right off the bat. They helped me find the perfect car for me and it went pretty quickly as promised. A+ More

Eager to Satisfy My sales man Jeff Champion was eager to do what was needed to get me into the right vehicle at a fair price. I was two months out from trading in my l My sales man Jeff Champion was eager to do what was needed to get me into the right vehicle at a fair price. I was two months out from trading in my leased Kia Sorento. Jeff immediately asked if I saw the 2017 Sportage. While the Sorento was nice, the Sportage was sharp and more cost effective for my situation. He let me drive the car to my house to show the wife and son, avoiding dragging the kid out for an all day event at the dealer. After reviewing the price of the new Sportage we received a great vehicle at a great price. More

Salesperson My salesman Francisco is excellent. He always returns my calls and understands my needs in a car. We have been dealing with Francisco for many years My salesman Francisco is excellent. He always returns my calls and understands my needs in a car. We have been dealing with Francisco for many years and he is a person I can trust. I would recommend Global to my friends especially Francisco, More

happy customer I'm happy with my Sonata, Global was very respectful and helpful. The sales salesman knowledge of the vehicle helped out a lot, and I'm happy with m I'm happy with my Sonata, Global was very respectful and helpful. The sales salesman knowledge of the vehicle helped out a lot, and I'm happy with my purchase and have recommended them. More

My Him and his service were great. He took the time to overview everything with me. Didn't pressure me into buying. He was very professional. Him and his service were great. He took the time to overview everything with me. Didn't pressure me into buying. He was very professional. More

Good Review for the 2017 Santa Fe We had a good experience (with the exception of the credit scores) although it was somewhat lengthy. Julio Ruiz explained the most important attribute We had a good experience (with the exception of the credit scores) although it was somewhat lengthy. Julio Ruiz explained the most important attributes of the vehicles that were presented which facilitated our purchase decision. More

Buying experience Carlos is been always nice helpfully though ful caring he makes transaction easy I bought 6 cars from this dealer and Carlos is always my sales guy Carlos is been always nice helpfully though ful caring he makes transaction easy I bought 6 cars from this dealer and Carlos is always my sales guy.. More

Noel Was Great Noel Lee was very helpful and seemed genuinely interested in getting us the car that we wanted, and his recommendations were spot on for my needs. Noel Lee was very helpful and seemed genuinely interested in getting us the car that we wanted, and his recommendations were spot on for my needs. More