Global Auto Mall

Just an honest salesman doing a great job for the dealership I had been shopping around for a car since my lease was ending 5/30/2016. Had spent a month or so looking at local dealerships and their inventory. I had been shopping around for a car since my lease was ending 5/30/2016. Had spent a month or so looking at local dealerships and their inventory. I found a car that I really liked and walked into Global Auto Mall 5/7/2016 to look at my car. I encountered a young man named Matt Rieger. He had been doing sales at this dealership maybe 3 months or so but was very knowledgeable about his craft. What he was unsure about, he checked with a more experienced team member and did not try to blow smoke up my butt or mislead me. That is a trait that I truly like in a salesperson. I got a great deal on my car. My only slight complaint was the internet department not being up on certain promotions. But at the end of the night....I drove home in a great car. Thanks again Matt. More

New cat purchase Bought and leased many cars and will return very happy salesperson was very friendly he was very helpful I have bought two cars from him also leased Bought and leased many cars and will return very happy salesperson was very friendly he was very helpful I have bought two cars from him also leased 2 cars from him More

Excellent Please see my earlier entry as it pertains to Chris Santos, and our purchasing experience. His experience and knowledge was greatly appreciated. He is Please see my earlier entry as it pertains to Chris Santos, and our purchasing experience. His experience and knowledge was greatly appreciated. He is very customer oriented. If I have to mention one negative thing, it would be the manager who - after 4 hours at the shop where we had missed our dinner appointment and were frankly tired - came rushing out of the office, telling us that we HAD to take the car now. I asked if we could make the down-payment at this time, but physically pick up to car the next day. It was late, and dark, and I would much rather had looked at the car in day light. In no uncertain terms, he told us that since HE had to pay interest for each of the vehicles on the lot, the car HAD to leave the lot now!! - or he would not honor the price. Customer service is not about him. How HIS business runs is not my concern. When investing $30K, I don't want to be told what HIS issue is. It was not a pleasant approach, and since I was willing to commit to the purchase, and make the down payment, there should have been no reason, not to grant me the request of pickup the next day. More

Great journey The sales went through pretty smoothly. My salesperson was John and manager was Mike. Both were fun and interesting people, had a great time with them The sales went through pretty smoothly. My salesperson was John and manager was Mike. Both were fun and interesting people, had a great time with them and got my Genesis with Ultimate package. I would recommend them if you want to get a car and I shall be back for future service/purchase visits. More

Buying a car Professional sales person; great attitude, knows the product, make the sales process smooth, friendly and always with a smile.. Great job CARLOS and d Professional sales person; great attitude, knows the product, make the sales process smooth, friendly and always with a smile.. Great job CARLOS and definitely I caning back you when my lease is up to return.. Thank you More

New Sonata The dealership gave me a fair trade in for my old car and made sure I got the available incentives. I'll be looking to lease my next vehicle from the The dealership gave me a fair trade in for my old car and made sure I got the available incentives. I'll be looking to lease my next vehicle from the dealer. More

Second time buyer! Will be a 3rd one soon!! Thanks to Ken "Guy" Harris, this dealer is my go-to when I am in the market for a new car. I will recommend "Guy" to anyone looking to buy a car. Why? Thanks to Ken "Guy" Harris, this dealer is my go-to when I am in the market for a new car. I will recommend "Guy" to anyone looking to buy a car. Why? He listens, he won't waste your time, he always comes through and most importantly, he is consistent. I don't feel like I was taken advantage of when I shop with him. When your buying a car, you can spend a few challenging hours waiting for an approval or just figuring out what car you actually want, but with him, the time flys and your actually not in there for long. Again. He is consistent, he has a book on his desk with pictures and testimonials to prove it. The dealership is very nice too, they are very accommodating and have a big inventory. If your considering, don't think twice! Go see "Guy" More

Great Customer Service Our salesperson was Sammy Chow and he was attentive to our needs. We were considering the Kia Sportage and the Hyundai Tuscon. Sammy arranged for us Our salesperson was Sammy Chow and he was attentive to our needs. We were considering the Kia Sportage and the Hyundai Tuscon. Sammy arranged for us to test drive both vehicles and explained the features of both vehicles, we decided on the 2016 Tuscon. I sent Sammy an e-mail with some questions after purchasing the vehicle and Sammy responded promptly even on his day off. Overall our experience was positive, we would recommend Global Auto Mall to our friends. More

Pleasant experience The service I received was certainly what I would have expected from a reputable car dealer. Global was more than happy to assist me and answer any q The service I received was certainly what I would have expected from a reputable car dealer. Global was more than happy to assist me and answer any questions I may have had. The only thing I don't like is filling out these dumb forms. More

Great In all my experience car shopping, Global has by far been the easiest and most pleasant. They aren't the stereotypical aggressive car salesman and the In all my experience car shopping, Global has by far been the easiest and most pleasant. They aren't the stereotypical aggressive car salesman and they have always been fair in negotiations. I'm glad to have met Antoine as he continued my very positive experiences at Global. More