Global Auto Mall

Do not use this dealership. They will lie to your face until the deal is done and then abandon you with their abysmal customer service. Went in to terminate an existing lease with another dealership and e until the deal is done and then abandon you with their abysmal customer service. Went in to terminate an existing lease with another dealership and enter into a new lease for a Hyundai. This transaction includes many fees and the understanding was that our agreement would cover all fees associated with the lease termination at the prior dealership. 4 months later, we got a bill for fees associated with the old car. The prior dealership had already spoken to Hyundai auto mall and hashed out an understanding (btw themselves) that they are not responsible. They did not notify their “valued customer” and we were then Harassed by the prior dealership. Went to Hyundai to see if we could figure it out and we were met with the same old car dealership lines and back and forth btw sales and finance. Essentially “we lied to you and played our classic dealership games, now you are left holding the bag.” Look elsewhere if you want any sort of acceptable customer service More

Went to get a diagnostic done on grandma's 2005 Hyundai Santa Fe, the window is broken along with several other issues. Tried explaining this to staff multiple times, was cursed at since "I don't know what Santa Fe, the window is broken along with several other issues. Tried explaining this to staff multiple times, was cursed at since "I don't know what this guys f**king problem is." Could hear them just fine, wonder if they would treat someone with mutism, hearing issues, extreme autism or similar disability with such attitude? How about my 86 year old grandmother who can't yell if her life depended on it and was terrified at the prospect of going to the dealership for a diagnostic? Stay classy, your company is all smoke and mirrors, run by parasites. Guy at TacoBell herd me just fine through that same window BTW. More

I wanted to let everyone know how knowledgable and honest Byron is. This is my second time going to him to lease my car. He is always willing to go above and beyond to help his customer. Thank you Byron f Byron is. This is my second time going to him to lease my car. He is always willing to go above and beyond to help his customer. Thank you Byron for getting me into a BEAUTIFUL 2021 Tuscon Ultimate. I LOVE IT More

The sales reps are always so helpful, knowledgeable, and well mannered. They explain everything to you step by step and make you feel very comfortable with your purchase. The sales area is spotless, everyon well mannered. They explain everything to you step by step and make you feel very comfortable with your purchase. The sales area is spotless, everyone wore mask, and all COVID protocol was followed. More

I really want to say thank you to Chris Skwait, he really advocates for the customer and gets them the best deal. I don’t think any other dealership would of given me the deal globs auto gave me. Very happy advocates for the customer and gets them the best deal. I don’t think any other dealership would of given me the deal globs auto gave me. Very happy with my purchase. When I’m ready for that SRT I will be back. More

Over the moon with excitement on our new purchase! Tony P. Went above and beyond with meeting our financial needs and working with us to achieve it! This was my husband's first new car purchase and when we P. Went above and beyond with meeting our financial needs and working with us to achieve it! This was my husband's first new car purchase and when we were presented with the car he immediately fell in love! Small hiccup in price negotiations but Tony kept in touch, answered all questions professionally and quickly and within a few hours we were able to come back to the dealership sign the paperwork and bring home my husband's new 2021 Hyundai Tucson. Would definitely recommend to others even if your credit isn't the greatest they work with you and for you to achieve an acceptable terms for you and the bank! Didn't feel pressured, everyone was friendly and attentive and accommodating. Happiness is seeing my husband smile with such enthusiasm like he did on the day of our wedding and the days our children were born! Thank you Hyundai Global!! More

I had a horrible experience with these dealer twice. the second time i brought my car in they messed something up and when i brought it to their attention, they said they would fix it only if i gave them a second time i brought my car in they messed something up and when i brought it to their attention, they said they would fix it only if i gave them a 5 star rating on their survey, which i found very unprofessional. Once they looked at the car they said they couldn't find the issue. I had to bring it to a different Jeep dealer, they found the issue right away and they said it was caused by what global auto mall did. I would not recommend this deal at all. More

We bought a Kia Telluride three weeks ago. Not a pleasant experience. Online it said the car had 10 miles on it but in reality had 124 miles which was very misleading. Additionally, Sales Manager Vincent at experience. Online it said the car had 10 miles on it but in reality had 124 miles which was very misleading. Additionally, Sales Manager Vincent at Global Kia was very aggressively trying to sell and was even rude and impatient at times. He didnt answer our questions straight. He kept reminding us how much of their time we were wasting and was insensitive about how much time we had to spend there. We are new to the country and had a low credit score so he never took us seriously and tried to show us that. He even said to someone to "put the car away as they arent going to buy anyway". We were told we had to make a large down payment to get a decent credit score which we but even then got an unsatisfactory credit score. Initially they said they could arrange a black Telluride, which was our first preference, if we would buy on the same day but they were never able to do so nor did they negotiate on the only white telluride S, our second preference, they had. I wouldnt recommend this dealership if you are buying a Kia. More

I purchased a new Kia Telluride from Global Kia last week, and it was the best car buying experience I've ever had. I worked Julio Ruiz, sales rep, and his manager, Dario Albarron. They were both extrem week, and it was the best car buying experience I've ever had. I worked Julio Ruiz, sales rep, and his manager, Dario Albarron. They were both extremely pleasant and professional. They listened carefully to what I needed and efficiently led me through the vehicle education and purchase process, which was totally straightforward without any pressure or gimmicks. Based on their performance, it seems clear to me that Global Kia values employees with competence and integrity. I will enthusiastically recommend family and friends to this dealership. More

Byron did an amazing job helping me, he answers all my questions on the spot very happy he was the one who helped me with my first purchase. He is the best at this! questions on the spot very happy he was the one who helped me with my first purchase. He is the best at this! More