Global Auto Mall

Just bought our second new Jeep from Global. Always a great experience working with Chris Skwiat! Truly no nonsense & very thorough from beginning to end. We traded our 2020 Jeep in early & got Always a great experience working with Chris Skwiat! Truly no nonsense & very thorough from beginning to end. We traded our 2020 Jeep in early & got into a new 2022 model. Couldn't be happier! A+++ experience, thanks again Chris!! More

I got upfront, fair treatment at Global, working with Jhon P for the initial visit/real test drive and ultimately Randy for the actual sale. I write as a first time new car buyer from any dealership, Jhon P for the initial visit/real test drive and ultimately Randy for the actual sale. I write as a first time new car buyer from any dealership, so this experience was definitely going to be the trend setter. I went in guard-up, ready for what I researched would be "watch-outs," i.e., adding on of fees, being directed to another vehicle, etc. Perhaps it was because of the low inventory, but the online offer I made was accepted as is, the only "add-ons" we NJ sales tax and tag/title which was pretty close to what I estimated it to be before I walked in. The actual sales execution was relatively painless--it would've been quicker if it weren't for my insurance company taking longer than expected to complete. I walked in with my offer printout, but they already had a copy. A little paperwork, a quick chat with the finance guy and we were set. Randy took us out and showed us some of the major features of our new purchase (Santa Fe PHEV), and we were all set. Total time spent, including the being on hold with insurance for 27 minutes (and about 10 minutes of actual getting the needed info) was about 2 hours. I don't anticipate being a new car buyer for a while, but here are my tl;dr takeaways if anyone read this far: - Overall experience with sales staff was cordial/professional - Dealership was well-maintained and let me actually test drive the vehicle on the highway (none of that "you can drive around the lot" nonsense) - Smooth buying process - Honest/upfront about details Would recommend/use them again. More

This is our first car and the experience was very good. Specifically the salesperson name Jhon Pierre who help us a lot and he is very kind and helpful person. Thank you guys for making our first car exper Specifically the salesperson name Jhon Pierre who help us a lot and he is very kind and helpful person. Thank you guys for making our first car experience good. More

Global auto mall. Is the best dealership that I have ever done business with. There prices are perfect. My salesman Elvio Esteban is the man you want to see. He is a great guy. An he take care of you like fa done business with. There prices are perfect. My salesman Elvio Esteban is the man you want to see. He is a great guy. An he take care of you like family. I'm so happy with them that I purchased not one but two brand new vehicles from them in the length of 6 months. If you want a great vehicle with out the stress. Go see Elvio at Global auto mall that's the place to go. Great job guys. 👏 More

I received genuine service all around at Global Auto Mall Hyundai -- from foot in the door, to test drive, to negotiations, to financing. I never felt pressured or rushed to make a decision, I was respect Hyundai -- from foot in the door, to test drive, to negotiations, to financing. I never felt pressured or rushed to make a decision, I was respected in my requests and my time, and I was spoken WITH rather than spoken AT. Those are all very important to me, especially being a woman coming to a dealership alone and considering the shortage in global auto inventory. I'd had Elvio Esteban as my salesperson and I am so glad that was the case. He was an awesome resource for me! What you can expect from working with Elvio: - A welcoming, active listener - Transparency without harsh delivery (in other words, telling it like it is without being condescending about it) - Respect of time and personal financial positions - A value in communication that results in healthy negotiation Ask for Elvio Esteban when you visit Global Auto Mall-- you won't be disappointed. Thanks so much, Elvio! More

Amazing experience. Great service. My sales rep, Elvio Stevan, was great from the beginning. He approached me as soon as he saw me looking around and introduced himself showing great knowledge of the inve Stevan, was great from the beginning. He approached me as soon as he saw me looking around and introduced himself showing great knowledge of the inventory. Throughout the buying process he was very nice and professional, and made the process easy and simple. Would def recommend buying with him. More

Great customer service by Elvio and Vinny. I was in and out with my new car in less than 2 hours. out with my new car in less than 2 hours. More

Tracy Lambert is the best service advisor I have ever worked with. she goes above and beyond to make sure my needs are met in a timely fashion and that my vehicle is properly maintained. I cannot say eno worked with. she goes above and beyond to make sure my needs are met in a timely fashion and that my vehicle is properly maintained. I cannot say enough good about this lady. They are very lucky to have her. She is 1 in a million. More

Worst service in the area, service manager is dishonest. Brought my car in for a paint warranty issue and spoke directly with service Manager Jim, who advised me to file a claim with Hyundai. Apparently Brought my car in for a paint warranty issue and spoke directly with service Manager Jim, who advised me to file a claim with Hyundai. Apparently Jim lied about the info which caused the claim to be denied based on false information. Jim seems helpful at first, but it's obvious he has no intention of helping and totally made a fool out of me. I also noticed the rest of the employees are rude and have terrible attitudes. Stay clear of this place for service unless you like being taking advantage of. More

I went to Global Auto Mall this last Friday and had the pleasure to do business with sales rep Elvio Esteban who immediately greeted me as a potential customer. He was very friendly exceptionally informat pleasure to do business with sales rep Elvio Esteban who immediately greeted me as a potential customer. He was very friendly exceptionally informative, professional and down to earth. Gave me a complete run down on all my options and Global's promotional deals which was extremely helpful on determining which vehicle to purchase. In less than 15mins. I was immediately convinced and made my purchase. Elvio Esteban thanked me for my service for being a military veteran and also a member of law enforcement. He gave me a tour of the facility to show me where to conduct my future oil change. I am very satisfied customer so much that I will return this week to possibly make and addition purchase on the telluride for myself instead of my wife. . More